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"The hotel is located on Lucerne Mountain, about ten minutes drive from the city, relatively quiet, the room can see the mountain view, the air is better. The hotel has air conditioning but the space is small. Compared with other hotels I booked in Switzerland, this one is a bit useless, 1500 a night is not cost-effective"

"Host are all friendly, room amenities are at minimal, you need to go down to lobby if you want to get a cup of coffee. Kettle available upon request plus point is breakfast is included."

"There is no air conditioning in the room, which makes it very stuffy in summer. The environment is great."

"Although it is a bit old, it is well maintained. The room is large and there is no problem opening two large suitcases. Although the hotel is a bit far from the city, the hotel provides free transportation tickets, which makes travel very convenient. You can take the train or bus as you like. The hotel has a parking lot, 14 francs for 24 hours, and you can enter and exit multiple times. You can scan the parking ticket at the front desk every time you leave. The front desk service is very good👍"

"Our room was quiet at night even though it was facing road and Mt Pilatus. The hotel has a very good sound proof windows installed. Hotel was near a bus stop and journey to main train station was about 20 mins."

"The hotel is about 10 minutes away from the bus station and the railway station, so it is easy to find. The room booked can accommodate 4 people, but we only have 3 people. When filling in the information, we also fill in the information for 3 people. However, the city tax was charged for 4 people when the deduction was made. Fortunately, Ctrip's customer service communicated successfully with the refund. In addition, you should pay attention to the email sent when you check in. Check in on the email. The electronic version of the Lucerne City Transport Card will be sent to you by email almost 2 days before arrival. You can take the city bus for free, but in fact, no one checks the ticket. The key is also self-service, and the key box is at the door of the apartment. You need a password to get the key, but the hotel confirmation number sent by Ctrip is not a password, and you can't find the password when you look for the email. There is a talker next to the key box, you can press the button to find help. Just report the name and other information, the service staff tells you the password and you can get the key. You need to use the sensor card on the key to open the door and the elevator. The apartment booked was good, with three single beds, a sofa bed, balcony, kitchen, and toilet, but there were relatively few sockets. There is a supermarket next door downstairs, open from 8 to 18:00. The price is cheaper than the supermarket in the city. very convenient."

"There is free parking space, there is a free bus ticket for the designated bus day trip, the right hand is the 20 bus, the left hand also has a bus platform. The room is small and cramped, winning in the price/performance ratio, it is more convenient to take the bus to various attractions, suitable for city walk. No disposable items, hair dryer, bath towels, no shower slippers, hand washing, bath shampoo. The triple room on the second floor has a super large terrace, which can be picnic on the terrace, and the room is also equipped with a large electric fan."

"Staff verry helpfull and friendly, location near bus stop, come with free ride on the bus rute 10 with visitor card that hostel sent by email. Lucerne is the best when it comes to serve visitor. I wish in europe all the toilet will use bidet, because it will be clean and hygienic."