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5 star

Movenpick Resort & Spa El Gouna
4/541 Reviews

Movenpick Resort & Spa El Gouna

Hurghada|0.78km from BOAT FOR RENT
It was the worst experience ever. Starting from the front desk unprofessional attitude as we were received by Ehab who poorly handled our check in. By the time we reached our rooms, we were already stressed by the front desk inefficiency, inside the rooms there was Glass water bottles that couldn’t possibly be opened to the extent that we had to contact the housekeeping they also couldn’t open them, so after almost 30 min we finally got the normal easy opening plastic water bottles and finally managed to drink water. The rooms are extremely old to the extent that the doors open without keys ( videos and photos attached). The least I would say is that it’s not a safe place to be as you can’t possibly lock your doors. The second night there was very loud music from 1 am till 4 am, couldn’t get a minute of sleep during this period. We reported to the reception but as usual no action taken at all not even an apology. The next door room was extremely noisy too and as mentioned earlier no action taken by the hotel management until I threatened to call the police, which I should have done back then. The third day I had to shower in Cold Water the hot water was out. Two of our group vomited, the food is very bad quality, the management isn’t responsive to any complaints, they don’t even listen, they are simply absent. The GM is always not available inside the hotel and no replacements, only a front desk manager named Khaled Abdraboh, who’s unprofessional and clearly untrained, lacking wisdom & common sense. His behavior was extremely poor, arrogant & aggressive. I used to go there every year for more than ten years, I used to be a loyal customer and gave many good reviews in the past years but this time my experience was horrible. I would never lay a foot there. It’s a shame how bad management can destroy years of work and good reputation and kill customer loyalty forever.

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Top rated hotels in Hurghada

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Three Corners Rihana Resort El Gouna
4.1/587 Reviews
The hotel is very large. At a corner of the Delta Bay, tourists are mostly European and American, and Asians are rarely seen. Euros are the main settlement unit. Breakfast is all kinds of bread, fried eggs, etc. There is no Chinese food. Not accustomed to eating. It is best to book in advance or book on Ctrip, or consult the hotel by phone. The all-inclusive price is different from the breakfast-only price. Chinese meals are 200 Egyptian pounds per person, and dinners are 300 Egyptian pounds per person. There are also supermarkets and restaurants around the hotel. . The internal facilities of the hotel can only be described in a simple way. It may be environmentally friendly. In addition to providing cups, bath towels, hand soap, body soap, hair dryer, free mineral water, slippers, etc., you must bring your own. It used to be very cold during the day and night in December. Wearing a cashmere sweater was not hot. During the day, the sun came out slightly warmer, and it was relatively hot at noon. It was too cold for children to enter the water and go out to sea.
Movenpick Resort & Spa El Gouna
4/541 Reviews
It was the worst experience ever. Starting from the front desk unprofessional attitude as we were received by Ehab who poorly handled our check in. By the time we reached our rooms, we were already stressed by the front desk inefficiency, inside the rooms there was Glass water bottles that couldn’t possibly be opened to the extent that we had to contact the housekeeping they also couldn’t open them, so after almost 30 min we finally got the normal easy opening plastic water bottles and finally managed to drink water. The rooms are extremely old to the extent that the doors open without keys ( videos and photos attached). The least I would say is that it’s not a safe place to be as you can’t possibly lock your doors. The second night there was very loud music from 1 am till 4 am, couldn’t get a minute of sleep during this period. We reported to the reception but as usual no action taken at all not even an apology. The next door room was extremely noisy too and as mentioned earlier no action taken by the hotel management until I threatened to call the police, which I should have done back then. The third day I had to shower in Cold Water the hot water was out. Two of our group vomited, the food is very bad quality, the management isn’t responsive to any complaints, they don’t even listen, they are simply absent. The GM is always not available inside the hotel and no replacements, only a front desk manager named Khaled Abdraboh, who’s unprofessional and clearly untrained, lacking wisdom & common sense. His behavior was extremely poor, arrogant & aggressive. I used to go there every year for more than ten years, I used to be a loyal customer and gave many good reviews in the past years but this time my experience was horrible. I would never lay a foot there. It’s a shame how bad management can destroy years of work and good reputation and kill customer loyalty forever.
Steigenberger Golf Resort
4.5/556 Reviews
The most beautiful sunrise on the Red Sea, just to the east of the golf course to see the seaside, don't miss it at 6:20 in the morning. The hotel service is very good, everyone is very enthusiastic, the guy at the front desk agreed to continue playing in the pool after checking out at 12 o'clock, very considerate. Rich breakfast and dinner, hotel decoration is very new, will come back
Sultan BEY Resort
4.4/552 Reviews
We had a wonderful holiday at the Sultan Bey Hotel, El Gouna. The assistant manager Rafik was courteous and checked on us on a daily basis. The staff at the hotel were amazing, so attentive and always polite. Our room was lovely and always clean and well maintained by Gormer on a daily basis. There was plenty of excursions available but as we were there for only a week we just did the one which took us around the bays of El Gouna city which was great. Plenty of options with the food which was varied and amazing. As said the staff were all great and the bar manager Hanna was exceptional. The only issue we had, was when our bathroom bulb needed replacing and asked Andrew at reception and this was done immediately by the maintenence staff who are on call 24/7. There are plenty of shops, bars and restaurants within walking distance. All in all thank you Sultan Bey for a wonderful holiday.
Panorama Bungalows Resort El Gouna
4.2/545 Reviews
What a great place to stay very relaxing staff so friendly couldn’t do enough for you especially Mahmoud the room cleaner we stayed in room 520 on the lagoon get up and go for a morning swim before breakfast food was very nice omelette for breakfast and lots of fresh fruit plenty of places for sunbathing around the hotel will definitely be returning
Cook's Club El Gouna
4.3/541 Reviews
We loved every second of our stay at Cooks Club. It was my wife’s birthday the first day of our stay, and upon arriving I asked them if we could get her a cake that night and I would pay for it, even it was on short notice, but they managed to pull a very lovely cake as a compliment and they did not charge us for it and they saved the day and made it wholesome. The vibes at the hotel are immaculate, cozy, relaxed and it gives you a breather from the outside world while still having fun. They provide a shuttle boat to a nearby island every hour if you are into the sea rather than the lagoon and that was our favorite spot. We enjoyed the rooms, the breakfast and definitely the free barista morning coffee. The hotel itself has one of the best locations in Gouna, closest thing to the downtown and 10 mins away from the marina which are the main destinations in Gouna. Could not have had more fun and lovely times than this, and we were already looking forward to come back the second we checked out. Could not have been any better and definitely we will be there soon again.

Frequently Asked Questions

Hurghada Travel Guide

Looking for hotels in Hurghada? Trip.com is a great place to start. New and popular hotels in Hurghada recommended by Trip.com. Hurghada is a city with tons of tourist attractions. You'll never want to leave! While traveling to Egypt, Hurghada is one of the most popular destinations.

Hurghada International Airport is the primary airport in Hurghada.

Trip.com offers discounts of up to 20% on 213 boutique hotels in Hurghada. Hurghada has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Hilton can choose a hotel under its name. In Hurghada, chain hotels such as Hilton are one of the top choices among travelers. The Desert Rose Resort Hurghada is one of the most popular hotels in Hurghada. Mövenpick Resort & Spa El Gouna is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Hurghada, such as Mosque El Mina Masjid, Giftun Soul Surfers. For short trips in Hurghada, Scuba World Divers Makadi Bay Madinat, Cinderella Diving Center El Gouna are all good options. You can also visit top-rated attractions like Desert Safaris, Sindbad Aqua Park, Sinbad Submarine. With a developed commercial area, visitors can head to Senzo Mall for a great shopping experience.

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