Av. Francisco de Paula Leite, 3027 - Recreio Campestre Jóia, Indaiatuba, BrazilView Hotel Details
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Royal Palm Tower Indaiatuba Guest Reviews
4.6/5
Great
93 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(93)
Positive reviews(88)
Reviews with photos/video(2)
Negative reviews(5)
Guest User
Stayed in Dec 2021
Family
1 review
5.0/5
Outstanding
Posted on Jan 14, 2022
This is a veri good hotel in Indaiatuba. I recommend it for everyone.
Guest User
Stayed in Jun 2022
Couples
1 review
4.2/5
Very Good
Posted on Jun 6, 2022
Fast checkin, friendly staff. Comfort room. I arrived around 10 pm and there was loud noise outside, it seemed to leak from some bar, nightclub. I called reception and they said it happened, that reception could not be heard from there but that they would take action. Which in fact was done and resolved in a few minutes. That's why I recommend the apar**ents at the front, they are in the same direction as the reception.
Breakfast is honest, the French bread is bad. But what bothered me the most was that the time informed was that the coffee was until 10:30. That is, entry until 10:30. I arrived before, but around 10:15, clearly the items were no longer replenished and at 10:32, they came to our table informing that the items would be removed from the buffet. Now who arrived at 10:30h, how was it? These are easy things to fix and the hotel is good. I just thought it was important to leave this feedback so that they can evolve more and more.
Hotel is good and staff is amazing!
Cable TV never worked at all. No way to fix it. They somehow thought it'd be a good idea to put the cable receiver behind the TV set which, of course, makes remote control useless.
Minibar just does NOT work. All food I got in there was rotten after 1 day.
Restaurant has an absolutely excellent food but lacks in organization and staff. There was an event for around 60 folks besides other guests and 2 "lost" waiters trying to figure out how to take orders.
Excellent value and hotel but lacks in MANAGEMENT and MAINTENANCE!
Seth
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 27, 2023
Hotel is quite good and clean. Staff is dedicated and ready to assist.
Cable tv does not work at all.
Mini-bar doesn't work either.
Restaurant in the hotel has an amazing menu and quality dishes but it not well administered, with 2 waiters for 60 guests.
Ricardo
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 14, 2023
I stayed at Royal Palm with my wife as a get away weekend trip and we were both happy with the room appearance, clearance , food at breakfast. Awesome team.
Martin
Stayed in Nov 2022
Business travellers
3.0/5
Posted on Nov 29, 2022
Check in was slow and they would not lend, only sell me an adaptor
The room was nice but beneath the hydromassage pool which was operated by a 24 hr pump which was very audible in my room
The gym and breakfast were nice
The pool very small and the water jet weak, the sauna cool
Eduardo
Stayed in Nov 2022
Business travellers
2.0/5
Posted on Nov 19, 2022
I had to change room because the air conditioning was not working. Not even an upgrade was offered
Claudio
Stayed in Oct 2022
Business travellers
4.0/5
Very Good
Posted on Oct 28, 2022
Nice rooms well furnished
Might be the bathroom sink could be a little big bigger.
Close to a big shopping mall and motorway only 15 min away from the airport
Very friendly and helpful staff