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"It’s been many years since I’ve been to Pittodrie house and the first time I’ve stayed. It’s a beautiful location and a stunning building, but looking a little tired just now, paint / wallpaper hanging from the ceiling in the drawing room / lounge and various other areas inside and out in need of attention. All the Staff we met were lovely: friendly and helpful. Our room wasn’t ready when we got there at 4pm, but we weren’t in a rush and a complimentary drink sitting in the lounge was very nice. Another couple were waiting longer than us for their room and were getting a little agitated. The birthday party we attended at the hotel was great, nice room, nice food and staff. Breakfast buffet was great and staff were again nice (although some had been working at midnight the previous night). Overall an enjoyable stay thank you."

"The staff was extremely helpful, good overall facilities, comfortable room for a reasonable price"

"Had a beautiful time relaxing on a solo trip, recommend, food was delicious and spa facilities great!"

"My trip was totally ruined by the end/check out. Upon checking out they asked me to settle a £36 bill. I queried this as the previous night I ate in the Luna Dome but had paid the bill after my meal. I was advised by the receptionist that the drinks bill related to my first night's stay, where 3 drinks were ordered in the Titan Bar, then shoved a signed receipt in my face. The signature was not mine but it did have the same surname as my mum, who was also present for my weekend stay. It definitely was NOT my mum's signature but the receptionist clearly did not believe me, so as embarrassing as the whole situation was, with a queue gathering behind me, I had to bring my mum into reception to explain. My mum explained that she had not been in the Titan Bar, never mind order £36 worth of drinks! We were experiencing a chilled out weekend away with my 2 year old daughter, not on a boozy weekend. When queried why the bill was stapled to our room number, we were advised that due to the hotel being cashless, patrons simply sign a receipt and staff match it too guests who stay surnames! What!? So you merely play snap with bills and patrons surnames? If your a Smith/Jones, good luck, dread to think how many bills you'll be hit with. What was a lovely weekend away, was ruined in the last 5 minutes."