Top rated hotels in Istanbul

Mercure Istanbul Altunizade
4.3/580 Reviews
The management is very caring & kind, the location is ideal however the room service is a problem, the quality of the food is not up to scratch, very expensive & when you get your order there is no quality to the food, i ordered macaroni & cheese, i got pasta with not much cheese like just boiled tasteless pasta, room service staff delivering the food also have a bad attitude. It can be an ideal hotel if the room service can improve its service.
Mercure Istanbul Bakirkoy
4/580 Reviews
Bakirkoy
What I didn’t like was almost everything. 1)Booked 2 rooms and asked for have them on the same floor. Wasn’t possible because the guy from reception told us the hotel was fully booked, which we doubt it 2)The rooms are NOT CLEAN!! not worth to have Mercure brand on the Main Street. I have taken pictures and will upload them. 3) Employee on the Thursday night reception was quite friendly. But all the others are not greeting any customer and looking mad. Be friendly folk, we paid for the service. 4) Got our first room and what happened: toilet flush doesn’t work, electricity from the room just gone. And they left the window open because someone smoked in the room but it still smells bad. After complaining 3 times same evening they decided to change the room. That was doable just for the last days. 5) someone asked bottle of water from the cleaning service. They just gave 1 bottle for a couple and asked money for the second bottle. Shame on you all from Mercure Bakirkoy. We will not choose this hotel any more.
Mercure Istanbul Umraniye
4/565 Reviews
room number 7104 cleaning humeyra thank you cleaning veri much good cleaning humeyra very concerned and does the cleaning very wellvery good person smiling face always competent thank you thank you very much humeyra cleaning
Mercure Istanbul Sirkeci
4.4/539 Reviews
Fatih
Great hotel and service, but do not come here if you have a car; there is no parking. We had to park far away and pay extra money, but the guys at reception were helpful and carried our large 6 luggages from where we had parked. Hotel was clean, breakfast was decent, and location is amazing, easy walk to Topakapi Palace, Hagia Sophia, Blue Mosque, and Grand Bazaar.
Mercure Istanbul Bomonti
3.9/571 Reviews
The hotel facilities are rather dilapidated, the exterior is acceptable, but the interior is relatively old. They work relatively slack, and they arranged the same room for me only when it was necessary. But they helped me arrange the driveway to the airport, this is to be praised
Mercure Istanbul West Hotel & Convention Center
3.9/540 Reviews
Kucukcekmec
We stayed at this hotel for two nights as part of our tour group. We were on 4th floor and wifi didn’t work so had to keep going to the lobby to use. There were no face or hand towels and no spare pillows, no iron or ironing board, kettle did not work and tv remote did not work. Luckily we were only there for two nights but unfortunately will be returning there for one night before flying home. The hotel was also situated far from amenities so not much to see or do without taking a taxi or Uber. I would not recommend this hotel if you had another option.

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