I love the Accent Inn and stay at the kamloops location fairly frequently. However my only issue was that the front desk would not answer my calls and I gave up and walked down to the desk only to discover that she was on the phone which she quickly put on hold when I walked in. I got the impression that she was on a personal call because why couldn't she put it on hold for the calls that I had made to the front desk. I apologize if I was mistaken but it left a very bad impression in my mouth. She continued with the call when I was walking out. Other than that I absolutely love this hotel.