Guest User
January 8, 2024
There were holidays on New Year's Eve. Overall a very pleasant experience. The room is large with an excellent view of the Kremlin. Great location. I really liked the SPA. Large swimming pool, warm jacuzzi. Purely. Few people. (One day we were alone with the spa for an hour) The only thing was that there was no drinking water in the spa, or rather no glasses. A small thing, but not very good for 5 stars. The weakest point for us was breakfast. It seems like there is a choice, but somehow modestly. One day there were problems with the dishes. There were no cutlery, we had to run after the waiters. The next day there was terrible coffee. (Water). Everyone at the reception was friendly. All requests were immediately fulfilled. I really hope to return someday. Kazan is a wonderful city.
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