GGuest UserThe staff at the Westin were all incredibly accommodating..Especially Carla at the front desk. Guest services ensured we got the view I wanted, and an early check-in.They welcomed our German Shepherd Dog openly which was so important to us...They immediately brought us a second comfortable chair upon request, and dog bowls. One of the staff helped us get an elevator when everyone was cutting in front of us...I guess due to our dog...that never barked like the little yappee dogs he chose to ignore. They sent birthday pastries beautifully presented. Everytime we went in and out of the hotel we were acknowledged and smiled at. Sitting in the beautiful fire lit lobby with our dog was so fun..The pool was a perfect temperature and the sauna too. We ended up having car trouble and they were extremely gracious and understanding as we had to wait 2 hours for CAA, even investigating to find the cheapest rate in the event we would need to stay another night. The bed was comfortable and the bedding was spotless with no harsh chemical odour. They are currently renovating, admittedly the room was a little outdated, with some chipped wood here and there...but I imagine that is a dog-specific-room...and that does not over-shadow the experience, or the view..We will return in the spring for another night of just hanging out!!! INCREDIBLE FRIENDLY STAFF!!!
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