SStephy007location was alright. walking distance by the beach but never walked there on the account that we had a toddler and was extreme heat and evening was a no go to walk there for sure due to the the roads that leads there. the buggy service to the beach is only till 6pm which is a bummer. 7pm would have been better and more laxed.
when we arrived we had lunch at their restaurant after a long drive, food was a nono. ordered their seafood platter and the lobster was small and had a smell. the squid was not to my liking as well and had a smell too. not worth the price, not worth the it overall. just head out to eat. breakfast was alright nothing much to say.
pool was alright nothing to rave about their kids play room was absolutely small. they just cramp a small slide in there and had a bunch of toys, didnt manage to take a picture but don't expect much on their kids play room.
the main issue we had with the hotel was the absolute lack of care and urgency we had with their aircon issue. my baby took a nap during the afternoon and was sweating so after changing the temperature lower i thought it will take some time to adjust, so i had my portable fan on whilst my baby slept because it's extreme heat now in thailand so naturally i would want the room cool, specially with a child. we left the hotel after my baby woke up to have dinner outside and when we came back the temp was still stuck at 23dgree didnt change at all. so called them to check on the temperature and said it will be fixed, it was late at this point and was my childs sleep time, still the temperature did not change and my child slept with the fan on AGAIN during the night. next morning i told them aircon had a problem and was told they were going to clean the aircon, no apology whatsoever and no offer to change room, head down for breakfast and after which i told them we were heading out so they could clean the aircon now and the staff told me if we were all packed because they were gonna change the room and i was shocked. like seriously, i was told they were going to clean the aircon not change the room and the next im asked if we were packed. like are you serious?!!!
we went back to the room and hurriedly packed all our things so we can move to another room, same exact room on a different floor AND SAME D*MN PROBLEM. the aircon!! the aircon had the same problem.. told them the same thing and they checked same stun they pulled and turns out i cant even control the temperature myself, they had to control from their main control room. again let me be clear, IT IS EXTREME HEAT in thailand right now. the reason why we went to hua hin was to relax and enjoy away from the bangkok heat and head down to hua hin and relax by the beach and in the hotel room where it's suppose to be nice and cool but what did we get, stress!!! we had a child along with us so naturally i was way too angry with the whole situation.. hated our stay here and i will never go back even if it's free. with all our troubles no verbal apology. their apology was 2 pcs of small desserts. umm ya okay. the only time the aircon finally got cold was on our very last night. next morning we left.. THANKS FOR THAT! i can't believe we left the comfort of our home, travelled 3 hours only to be stressed out and have my child sleep with a portable fan on
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