Hampton by Hilton Nuevo Vallarta

For a Hilton hotel it could be more customer service oriented

We crashed here as our flight was in just after 1 AM. The room was perfect for our needs. The buffet breakfast was one of the best we gave ever had in mexico. Very tasty. The pool area is nice and the water was cool which probably will not be an issue in six weeks. Would highly recommend for a couple or small family, or if you need an extra day or two at the front or back of your trip.

Nice Staff and great service except that the wifi in the room was not very good as it kept disconnecting when we were watching television. Also the tv kept loosing its signal

The staff at this hotel went above and beyond for me and my family. My mother lost her wallet with her passport in it and they tracked and contacted the driver for us which helped us immensely! Definitely grateful for the staff for saving our trip!

I loved the property and especially the staff. They have good breakfast, just with for bacon or sausage sometimes, but otherwise this is the best safest place to stay and shuttle service, restaurant there from 3 to 10pm

Along the road. Nothing in a walking distance. Stayed one night due to the flight change after spending the week in the all inclusive hotel prior. The hotel is new, provided the free shuttle to airport. Clean and has everything you may need for short trip is good enough.

okay as a one night stay, but nowhere to walk safely in area and limited dining options.

Very nice and new hotel. Everything is great and the provide free one way shuttle (within 10 kms). The only thing can be improved is the breakfast. The content of the breakfast can be changed appropriately, it's not very good to eat the same thing every day. Also, the staff needs to be more aware of replenishing food and not pulling the door shut as soon as the breakfast time ends.