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The room is spacious but outdated. It can use an upgrade to modern furniture. Other than that, the bed is comfortable and great customer service. I would stay here again.

An excellent hotel conveniently located along the ***** with many restaurants just across the road. You can shop in Ross Dress for Less, go to M&Ms, find a food court and many more nearby. Overall, this is an excellent and reasonable priced hotel and strongly recommended for families.

The hotel is in a great location. There is a big shopping mall next to it. The service attitude of the front desk guy is very good. He also upgraded the room for free. The hotel facilities are complete. The room is clean and tidy. Highly recommended. No brainer to stay

Great location on the *****. Like how it’s linked to walk to other hotels & the monorail is handy, cuts out a little walking time! Check in easy & staff very helpful. They even checked the notes sent to them via a third party for requests & were very accommodating with that. One downer was the luggage storage after check out. Only one person doing it all which was ridiculous for a busy weekend, therefore creating a long queue & wait time!

We got a room with a view of the pool, we also upgraded it, but it was completely different from the previous one. At check-in, we were misled, which turned out to be on the final invoice. They added 2 Red Bulls, but after my intervention they were removed. And an additional fee in addition to the tax for the upgrade, 56 USD for each day! There are no flip-flops after bathing. The windows do not open

Over it’s nice because of its location and pricing as compared to other hotels ! If they ask for a upgrade stating that rooms are old and not been renovated from 30 years then don’t do that We stayed in one of the old rooms and it was not bad at all!

we celebrate our 30th anniversary at this hotel.. the room we booked is very nice, the newly renovated really good since many years before. and room is big with upgrade hi-tech control system.. lights is bright. and they give us breakfast credit for each room, that is surprised us.. but at the last night this hotel having a poor party by some guests, and the music is really load, makes me and my wife can't sleep all night long until 4 AM.. during 2 AM I called the front desk about this and they said they can't do any thing about this, but they can give a ear plug for help only.. it's so sad...because next day I need drive about 5 hrs back to L.A. any way,. it is good experience during our stay.

The hotel was very nice and had a good location, the problem was that I couldn't use the hair dryer because the electrical connection was damaged (it had signs that something burned) and for safety reasons from a fire I couldn't connect anything, but I had a concert and I couldn't do my hair 😔 the bathroom faucet couldn't be closed and the whole night it was leaking water, very sad so much waste of water, I told the cleaning people, but they only said to close it tightly But I'm sure that wasn't the problem, and the electrical connection, which had already been reported but had not been fixed🤷🏻♀️these problems are a priority in my opinion, and apparently the hotel doesn't care Even though I have such prestige, my stay was frustrating. I really hope that someone from the administration reads this comment and does something. My room was 309 on the 5th floor. Thank you

Super friendly check in staff (Chris), clean and modern room recently finished in Spa Tower. Great location with easy access to public transportation. The only complaint I have is about the concierge text message system. Left something to be desired. And hotel front desk does not accept take away order on guests' behalf.

Great👍Very big, suitable for family travel, just like coming home, it is our favorite room on this trip. It's just that we stayed in that room for three nights, and no one came to clean it. In addition, the kitchen sink did not drain well, and the dishwasher did not wash cleanly～～～Otherwise, it's really 100 points💯