To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.4
Amenities8.0
Service8.1
Cleanliness8.5
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All reviews(77)
Positive reviews(66)
Reviews with photos/video(13)
Awesome rooms(13)
Great location(10)
Awesome stay(7)
Delicious breakfast(7)
Great service(7)
Large rooms(6)
Convenient location(6)
Negative reviews(11)
Jimmy614
Economy Single Room
Stayed in Apr 2026
Solo traveller
28 reviews
5.5/10
Posted on May 26, 2026
the hotel located far away from the bahnhof and there's no public transportation to get to there, besides, a housekeeper open my door without asking if someone was there, i got scared bruh.
Papierrosen
Standard Triple Room
Stayed in Feb 2026
Travelling with friends
1 reviews
8.0/10
Very good
Posted on May 20, 2026
The hotel itself was super nice, we had a great time but without a car it is genuinely a 30 minute walk from the closest station to the hotel itself, so that was just super tiring.
But the hotel was amazing, we were in perfect walking distance to the Messe Leipzig!
Guest User
Comfort
Stayed in Feb 2026
Business traveller
11 reviews
9.0/10
Great
Posted on May 27, 2026
Close to airport, new building, clean and quite. Breakfast is good.
Guest User
Standard
Stayed in Oct 2025
Couple
4 reviews
10/10
Outstanding
Posted on Jan 7, 2026
1. Location and Accessibility: The hotel’s location is its strongest asset. Situated in the heart of the city, it provides effortless access to major transport hubs and local attractions. For a traveler who values efficiency, being within walking distance of prime dining spots and the business district was a significant "feature" that saved me hours of commuting.
2. Check-in and Service: The check-in process was optimized and bug-free. The front desk staff were incredibly welcoming, processing my reservation with impressive speed. I was particularly impressed by the concierge team; their local knowledge was like a well-curated API for the city—whenever I had a query about hidden gems or logistical routes, they provided precise and helpful "outputs."
3. Room Quality and Comfort: The room was a sanctuary of modern design. The interface—meaning the room layout—was intuitive and spacious. I was assigned a suite on the 14th floor, offering a panoramic view of the skyline. The bed was exceptionally comfortable, providing excellent "uptime" for my sleep quality. The soundproofing was robust, effectively filtering out the urban white noise, and the high-speed Wi-Fi was stable enough for heavy data lifting and video conferencing without any latency issues.
4. Facilities and Dining: The breakfast buffet offered a diverse array of options, catering to various dietary requirements. Whether it was the fresh pastry station or the made-to-order omelets, the quality of the ingredients was top-tier. I also utilized the fitness center and the infinity pool; both were well-maintained, clean, and never overly crowded, providing a great environment to decompress after a long day of work.
Final Verdict: In conclusion, [Hotel Name] operates with the precision of a well-oiled machine while maintaining the warmth of traditional hospitality. It is a perfect choice for both business professionals and leisure travelers who demand high standards. I would not hesitate to "re-run" this experience and highly recommend this establishment to anyone seeking a premium stay
Guest User
Comfort
Stayed in Oct 2025
Business traveller
1 reviews
2.5/10
Posted on Nov 14, 2025
- carpets in room were strained
- TV was not working
- Hot water was not coming
- location was off from public transport
- entrance was super dirty
Guest User
Economy Single Room
Stayed in Oct 2025
Solo traveller
20 reviews
9.0/10
Great
Posted on Dec 22, 2025
The hotel was great. The only problem was I didn’t have the WiFi in my room. But everything else was perfect!
Ewing Travel Agency
Standard Triple Room
Stayed in Aug 2025
Travelling with friends
16 reviews
7.0/10
Posted on Sep 12, 2025
The hotel was far from city center and we had to walk in a long corridor to reach our room.
Ch. M.
Economy Single Room
Stayed in Jan 2026
Solo traveller
29 reviews
7.5/10
Posted on Mar 1, 2026
very nice place !
Guest User
Standard
Stayed in Jun 2024
Couple
7 reviews
8.0/10
Very good
Posted on Jul 24, 2024
Friendly staff. Most of the staff doesn’t speak english.
Smelled of sewage in the bathroom. Weird interior design with huge glasswall between bed and bathroom is very unpractical at night with all the light going to wake others who are sleeping.
Guest User
Business Double Twin Beds
Stayed in Mar 2025
Solo traveller
15 reviews
8.5/10
Very good
Posted on May 20, 2025
The cleaning was phenomenal.
Sherwani
Comfort
Stayed in Apr 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Jun 15, 2026
great
Anonymous User
Economy Single Room
Stayed in Jun 2023
Travelling with friends
63 reviews
3.5/10
Posted on Aug 1, 2023
The room was relatively cheap and spacious, BUT it has nothing near the hotel! Far from train station, no affordable restaurants nearby, no convenience stores/supermarkets- if you want to eat something at reasonable prices, you need to walk for an hour.
When you booked the hotel, it says free Wifi next to the room photo, but the room has no Wifi - it is only available at the lobby.
There is no door sign for you to put “do not disturb” or “no cleaning needed” so every morning the cleaner just knocks on your door until they woke you up.
Response from Property: Dear guest,Thank you very much for your review.We are glad that you were satisfied with the rate and the room size. Your criticism will be forwarded internally because it is really important for us that our guests feel comfortable at our hotel all around. We sincerely apologize for the inconvenience and hope you'll give us another chance to provide a better experience in the future.With kind regardsYour Novum Hotel Aviva Leipzig team
Guest User
Family Room
Stayed in Nov 2023
Family
12 reviews
8.0/10
Very good
Posted on Mar 16, 2024
Very dated room but for the price it's acceptable. Family room was very big
Martinino
Business Single
Stayed in Sep 2023
Business traveller
85 reviews
8.0/10
Very good
Posted on Oct 24, 2023
It’s nice but when you open the window you can smell the food from the restaurant above
Response from Property: Dear Martinino,Thank you for your feedback. We will use your comments to improve our services and hope that you will visit us again in the future and have a better experience.Best regards,Your team of Novum Hotel Aviva Leipzig