To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.6
Amenities7.9
Service8.2
Cleanliness8.6
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All reviews(52)
Positive reviews(45)
Reviews with photos/video(7)
Awesome rooms(9)
Clean and tidy(7)
Great location(6)
Delicious breakfast(5)
Negative reviews(7)
Guest User
Comfort
Stayed in Oct 2025
Business traveller
1 review
2.5/10
Posted on Nov 14, 2025
- carpets in room were strained
- TV was not working
- Hot water was not coming
- location was off from public transport
- entrance was super dirty
Ewing Travel Agency
Standard Triple Room
Stayed in Aug 2025
Travelling with friends
16 review
7.0/10
Posted on Sep 12, 2025
The hotel was far from city center and we had to walk in a long corridor to reach our room.
Guest User
Standard
Stayed in Jun 2024
Couple
7 review
8.0/10
Very Good
Posted on Jul 24, 2024
Friendly staff. Most of the staff doesn’t speak english.
Smelled of sewage in the bathroom. Weird interior design with huge glasswall between bed and bathroom is very unpractical at night with all the light going to wake others who are sleeping.
Guest User
Business Double Twin Beds
Stayed in Mar 2025
Solo traveller
15 review
8.5/10
Very Good
Posted on May 20, 2025
The cleaning was phenomenal.
Anonymous User
Economy Single Room
Stayed in Jun 2023
Travelling with friends
60 review
3.5/10
Posted on Aug 1, 2023
The room was relatively cheap and spacious, BUT it has nothing near the hotel! Far from train station, no affordable restaurants nearby, no convenience stores/supermarkets- if you want to eat something at reasonable prices, you need to walk for an hour.
When you booked the hotel, it says free Wifi next to the room photo, but the room has no Wifi - it is only available at the lobby.
There is no door sign for you to put “do not disturb” or “no cleaning needed” so every morning the cleaner just knocks on your door until they woke you up.
Response from Property: Dear guest,Thank you very much for your review.We are glad that you were satisfied with the rate and the room size. Your criticism will be forwarded internally because it is really important for us that our guests feel comfortable at our hotel all around. We sincerely apologize for the inconvenience and hope you'll give us another chance to provide a better experience in the future.With kind regardsYour Novum Hotel Aviva Leipzig team
Guest User
Family Room
Stayed in Nov 2023
Family
11 review
8.0/10
Very Good
Posted on Mar 16, 2024
Very dated room but for the price it's acceptable. Family room was very big
Martinino
Business Single
Stayed in Sep 2023
Business traveller
85 review
8.0/10
Very Good
Posted on Oct 24, 2023
It’s nice but when you open the window you can smell the food from the restaurant above
Response from Property: Dear Martinino,Thank you for your feedback. We will use your comments to improve our services and hope that you will visit us again in the future and have a better experience.Best regards,Your team of Novum Hotel Aviva Leipzig
Guest User
Business Comfort
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 27, 2025
Normal
Bhovv
Family Room
Stayed in Sep 2024
Other
22 review
5.0/10
Posted on Oct 26, 2024
Average
_M1586752****
Business Comfort
Stayed in May 2023
Business traveller
11 review
10/10
Outstanding
Posted on Jun 22, 2023
good good
Guest User
Standard Triple Room
Stayed in Mar 2025
Family
1 review
5.0/10
Posted on Apr 10, 2025
The hotel is tidy and clean. No frills, and the price is reasonable. Our only complaint, however, is that our room had a door leading to the next door. At 10:30 p.m., a strange man suddenly appeared in our room. He was apparently just moving into the next room and wanted to see where the door led. That's a no-go in my opinion. Especially since the door wasn't properly sealed, so you could overhear conversations even though you were supposed to be sleeping, and you didn't really feel like you were in privacy for the next few days. After informing reception, the door was locked.
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Guest User
Business Single
Stayed in Mar 2025
Travelling with friends
1 review
9.0/10
Great
Posted on Apr 25, 2025
Great. I've had good experiences with these hotels. Thank you very much.
Original textTranslated by Google
Shengsequanma
Business Single
Stayed in Feb 2025
Business traveller
89 review
9.5/10
Amazing
Posted on Mar 28, 2025
The location is good, but be careful that there are a lot of pure black decorations, which makes it easy to forget to put things on it.
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Guest User
Family Room
Stayed in Dec 2024
Business traveller
1 review
5.5/10
Posted on Jan 31, 2025
Our room was superficially clean but showing its age. Wallpaper was coming off in some places and the flooring was very stained.
They also had problems with the hot water. But the breakfast was really tasty.
In conclusion: It's OK for one night.
Original textTranslated by Google
Guest User
Standard
Stayed in Sep 2024
Business traveller
3 review
8.5/10
Very Good
Posted on Oct 23, 2024
The hotel in North Leipzig was well located near the trade fair. A sushi restaurant and a restaurant were right around the corner. The 24-hour reception was very beneficial.