Hotels near Mano Garden in Lembang

Poor facility. Please improve again.

It is my second time to stay at Sandlewood. Compared with my last visit, the backyard becomes the building now. The thing not changed is I can still find the old fashioned cars parked there and the backyard gate is still there. The lobby is still maintained well with European decoration. ”Feels like home” becomes the slogan in Sandlewood now. The designated mug in each room is available now and staffs are friendly and professionally to serve you all the time still. You can really relax yourself with friends or families here on weekends or holidays in Lembang. The only thing is since the rooms are not many, booking earlier is highly recommended. Come here and have fun. Enjoy.

We're so satisfied with the hotel and the staff service .never regret to choose this hotel to stay for our holiday .the staff was very kind and friendly to us. The hotel is so clean. A The ambience of this hotel made me feel like that we're so far away from the city. The hotel provide a nice pool in the middle of the building. The one thing that make us so happy is the design of the room and also the hotel look is very beautiful and traditional .we love it so much.one advice from us. As the design of the hot is very traditional ,and the traditional feel will be more better is the hotel can provide at least a speaker with the traditional music along the corridor atleast. So far . This hotel is the best. I will come back for sure.

Strategic location, friendly staff, comfortable atmosphere... easy to order, recommended to spend the night here

Location is great just in the heart of Lembang and easy to locate with google maps. Not in main street so the hustle and bustle of traffic will not disturb you. The property is like a big modern house. Looks new and properly maintained. Car and motor parkings are available for free. They even give 15 mins free use of motorcycle. We are a family of 7 so we rented a deluxe triplet and a deluxe with extra bed requested when checked in. Both rooms are on 2nd floor, really nice, exactly as their photos. Clean, comfortable, big enough. Our rooms don't have AC but Lembang is cold enough, no need AC. Cable tv has most international channels we need. They don't provide breakfast but instant cereals, instant noodles and bottled water are provided for free. On 1st floor you can use their pantry. The deluxe room's bathroom is very small but the deluxe triplet's have bigger and nicer bathroom. Hot water works just perfect. Just a small detail but quite important - no clothes hanger in bathroom, made us difficult to change after shower. I personally don't like the furry blanket as it made me itchy. Last but not least, the staff are polite and helpful. We really enjoy our stay and will definitely come back!

Value for money in strategic location. Near central attraction like Braga, Alun-alun and Asia Africa Museum. Free refill drink (hot & cold water) is a plus point. Definitely will come back to this hotel again.

This hotel has great potential to be a highly recommended hotel, but fell short on few crucial things. The location is great, good looking exterior, and the room is well designed too! But unfortunately seems this hotel is not well maintained. Maybe because of COVID. But should not be an excuse, tho. Let start with some positives: 1. Room is spacious, good looking design 2. Great location 3. Nice exterior design 4. Decent food During our stay, we found several issues: 1. The room wasn’t exactly the best smelling room we’ve been. Moreover, definitely need so many cleaning such as on the curtain and the bed headboard. 2. The restaurant only open until around 8. We could not even get a plate and a set of cutlery at night. 3. The pillows are rather bad for a 3-star hotel. 4. the wi-fi is terrible. Disconnected every 5 minutes with bare minimum speed. 5. The receptionist wasn’t exactly at their post everytime (sometimes no one is there) This hotel shows sign of its glory years but obviously the COVID didn’t help in its maintenance and management. Not sure whether we would be back here again, but if something drastic is done, we would love to stay here again.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

Hotel was cosy and clean. Minor wear and tears in the bathroom as it's an old hotel. It has a mini zoo for kids. Swimming pool is rather small, can get quite packed over the weekends. Service was good, iron and hair dryer are avIlable upon request. Breakfast buffet consisted of mainly traditional Indonesian food. Good spread of choices.

this is my impromptu traveling with my family as usual. we choose this hotel based on room availability and fit for us (2Aduts + 1 teen + 1kid), we stayed at suite room which is just the same like others, only additional sofabed + spacious room. extrabed is too thin (only matress) waterheater not too hot. standard aircon temperature, even though the weather is cold. but feel stuffy without AC. mold on the wall and dirts under the table. breakfast menu standard. The restaurant staff is helpful when we ask to have lunch, with simple friedrice.