Anonymous User
March 17, 2024
Facilities: OK, but not up to the four-star standard
Hygiene: Very clean, comfortable
Environment: Not bad, the room layout is a bit crowded
Service: The front desk is particularly bad. The old front desk service attitude is not good, stubborn. I was thirsty after drinking late at night, and asked the front desk for two bottles of mineral water, but they were unwilling to give it to me. They said there were two bottles in the room, and I had to pay for them after I finished drinking. This attitude is too stingy. I finally ran to the supermarket to buy it myself.
The cleaning lady's service is much better than the front desk. I asked her for water and she gave me two bottles directly.
The old lady at the front desk is really not suitable for the service industry. It makes people very uncomfortable. It offends people, and because of the existence of such people, a lot of business will be lost. I don't want to see the faces of such people anymore.
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