My BanLao Hotel Reviews

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing My BanLao Hotel based on your friend’s recommendation. We are delighted to know that you enjoyed your stay with us.It is wonderful to hear that you appreciated our spacious and clean rooms, reliable air conditioning, and our swimming pool, which is designed for both relaxation and swimming. We’re also happy that you enjoyed meeting our turtle and the opportunity to feed it.We’re especially pleased to hear your kind words about our poolside drinks! Our team will be delighted to know that you enjoyed them.While we are a little away from the city center, we are glad that our complimentary shuttle service helped make getting around Luang Prabang convenient and comfortable, including trips to the night market.Thank you again for your kind recommendation. We truly appreciate your support and hope to have the pleasure of welcoming you back to My BanLao Hotel for another enjoyable stay.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you so much for your wonderful and heartfelt review of My BanLao Hotel.We are absolutely delighted to hear that you truly enjoyed your stay and that we were the highlight of your five-week journey across Southeast Asia. Being considered the best hotel of your trip is an incredible compliment, and it means so much to our entire team.It is wonderful to know that you appreciated our beautiful hotel, spacious bedrooms, facilities, complimentary shuttle services to the town and airport, and the variety of dining options available on site. Most importantly, we are very happy that our lovely team helped make your stay comfortable and memorable.Your kind words and strong recommendation are a great encouragement to us. We always strive to provide a welcoming, comfortable, and high-quality experience for every guest.Thank you once again for choosing My BanLao Hotel and for taking the time to share your experience. We sincerely hope to welcome you back to Luang Prabang in the future for another wonderful stay!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing My BanLao Hotel.We are delighted to hear that you enjoyed our beautiful Pool Access Room and the convenience of being able to step directly into the pool whenever you wished. We are also pleased that our Chinese-speaking team members helped make your stay more comfortable and communication more convenient.Thank you as well for your kind words about our service and for mentioning the nearby dining options. We are happy that you found our location convenient for exploring Luang Prabang.Your positive feedback means a great deal to our entire team and encourages us to continue providing warm, attentive hospitality to all our guests.Thank you once again for your support. We sincerely look forward to welcoming you back to My BanLao Hotel for another relaxing and memorable stay in Luang Prabang.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for your kind review and for choosing My BanLao Hotel.We are delighted to hear that you enjoyed our clean and comfortable rooms, excellent facilities, and delicious food. Your positive feedback means a great deal to our team and encourages us to continue maintaining high standards in both our accommodation and dining services.Thank you once again for your support. We look forward to welcoming you back to My BanLao Hotel for another wonderful stay in Luang Prabang.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you so much for your wonderful and detailed review of My BanLao Hotel.We are delighted to hear that you enjoyed our beautiful surroundings, convenient location, and the assistance provided by our front desk team. We are especially pleased that our transportation service made getting around Luang Prabang easy and hassle-free.It is wonderful to know that you enjoyed communicating with our team and appreciated the warm and attentive service. We are also thrilled that you loved your Pool Access Room and found the spaciousness and direct pool access worth the experience. Hearing that you enjoyed a swim every day during your stay truly makes us happy!Thank you as well for your kind words about our spa. We are pleased that you enjoyed the treatments and found them to be good value. We will certainly share your compliments with our spa team.Your happiness and satisfaction are the greatest rewards for our entire team. Thank you again for choosing My BanLao Hotel and for recommending us to other travellers.We look forward to welcoming you back to Luang Prabang for another relaxing and memorable stay!Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your thoughtful feedback about your family’s stay at My BanLao Hotel.We are delighted to hear that your children enjoyed the Pool Access Room and that being able to step directly into the pool made their stay so enjoyable. We are also very pleased that you appreciated our excellent service and complimentary pick-up and drop-off service around Luang Prabang.We sincerely appreciate your honest comments regarding the bed size and breakfast. Your feedback is valuable to us, and we will share it with the relevant teams as we continue working to improve our guests’ comfort and dining experience.Thank you once again for choosing My BanLao Hotel for your family holiday. We hope to have the pleasure of welcoming you and your family back for an even more enjoyable stay in the future.Warm regards,The Management Team

Response from Property: Dear Valued Guest, thank you for choosing to stay at Mont Kiara Hotel and for taking the time to share your heartwarming experience! We are delighted that you enjoyed our pool room, with its pool view right outside the door, designed to create a relaxing and enjoyable vacation atmosphere for every guest. We also appreciate your appreciation for the hotel's French architectural style, the airport/train station pick-up service, and the vintage car shuttle service. It is our team's greatest joy to be able to offer you comfort and warmth on a rainy day. We look forward to welcoming you back to Mont Kiara Hotel in the near future!

Response from Property: Dear Valued Guest,Thank you very much for your wonderful and detailed review of My BanLao Hotel.We are delighted to hear that you enjoyed our convenient shuttle service and found it easy to explore Luang Prabang without the hassle of arranging taxis. It is also wonderful to know that our Chinese-speaking team members helped make communication smooth and your stay even more comfortable.We are especially pleased that you enjoyed our beautiful surroundings and found plenty of photogenic spots throughout the hotel. Creating a relaxing, welcoming, and memorable environment for our guests is something we take great pride in.Thank you once again for your kind recommendation. Your generous feedback is a great encouragement to our entire team, and we sincerely look forward to welcoming you back to My BanLao Hotel for another wonderful stay in Luang Prabang.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your thoughtful and detailed feedback about your stay at My BanLao Hotel.We are truly delighted by your kind words about our management, operation, and commitment to providing a high standard of service. It is wonderful to know that you appreciated our complimentary shuttle service, as well as the airport and train station transfers available for guests staying two nights or more.We also sincerely appreciate your constructive feedback regarding the lighting in the King Suite. We understand that a room's atmosphere and brightness can greatly affect comfort, and your comments have been shared with our management team for consideration as we continue looking for ways to improve our guests' experience.Thank you once again for choosing My BanLao Hotel and for recognizing both our strengths and areas where we can improve. We hope to have the pleasure of welcoming you back to Luang Prabang for an even more comfortable and enjoyable stay.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review.We are truly delighted to hear that you had such an enjoyable stay at MyBanLao Hotel. It is especially rewarding to know that you appreciated our unique blend of traditional Lao charm and modern comfort, as well as our spacious rooms, relaxing swimming pool, and convenient location.Your kind words about our team mean a great deal to us. Providing warm hospitality and memorable experiences is our greatest passion, and your recognition is the best encouragement for all of us.Thank you as well for recommending MyBanLao Hotel to fellow travelers. We sincerely look forward to welcoming you back on your next visit to Luang Prabang and creating another unforgettable stay.Warm regards,MyBanLao Hotel Team

Response from Property: 尊敬的貴賓您好，非常感謝您選擇入住滿家樂酒店，並與我們分享如此細緻且温暖的入住體驗！我們非常高興得知您喜歡酒店的法式殖民風設計、泳池環境以及舒適整潔的客房，也感謝您對我們蚊蟲管理工作的認可。能夠為您營造一個安心、舒適的度假環境，是我們一直努力的目標。同時，非常感謝您對我們團隊服務的肯定。得知我們的中文服務和免費接駁車服務為您的旅程帶來了便利，我們倍感欣慰。您的滿意就是對我們最大的鼓勵。再次感謝您的高度推薦！期待在不久的將來再次歡迎您回到琅勃拉邦滿家樂酒店，願我們繼續為您創造更多美好的旅行回憶。

Response from Property: Dear Valued Guest,Thank you so much for your incredibly detailed and heartfelt review. We are truly honored by your strong recommendation and delighted to know that My BanLao Hotel was such a memorable part of your trip to Laos.We are especially pleased that our complimentary on-demand airport and city shuttle service made your journey more convenient, comfortable, and worry-free. It is wonderful to hear that you enjoyed our peaceful surroundings, beautifully maintained swimming pool, tropical greenery, and turtle garden. We love knowing that these spaces gave you the perfect opportunity to relax and capture some beautiful memories.We are also delighted that you appreciated the cleanliness and facilities of your room, as well as our complimentary linen tote bag. It makes us especially happy to know you loved the design enough to purchase one as a souvenir, and we are glad our team could make that moment even more special.Your kind words about our entire team mean a great deal to us. We always strive to provide warm, attentive hospitality and to understand and assist our guests, regardless of language differences. We are also thrilled that you enjoyed our breakfast and found it rich and authentic.Thank you once again for choosing My BanLao Hotel and for taking the time to share such wonderful feedback. Your recommendation is a great encouragement to our entire team.We sincerely look forward to welcoming you back to Luang Prabang and My BanLao Hotel for another relaxing and memorable stay.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience at My BanLao Hotel.We are delighted to hear that you enjoyed our exceptional service, delicious breakfast, and the dining experience at Bistro 1960. It is also wonderful to know that you were able to relax by the pool and enjoy the peaceful atmosphere of our hotel during the quieter season.We sincerely apologize for the inconvenience caused by the power outages during your stay. Unfortunately, these interruptions were due to unexpected city-wide power outages beyond our control. We understand how disruptive it must have been, especially when the lights came back on during the night, and we truly appreciate your patience and understanding.Your valuable feedback means a great deal to us, and we are continuously looking for ways to enhance our guests' comfort, even in situations beyond our control.Thank you once again for choosing My BanLao Hotel. We hope to have the pleasure of welcoming you back on your next visit to Luang Prabang for an even more seamless and enjoyable stay.Warm regards,The Management Team

Response from Property: Dear Valued Guest,Thank you so much for choosing My BanLao Hotel for your third stay with us. It truly means a great deal to know that you continue to return, and we are delighted to hear that you had another memorable experience.We are especially pleased that you enjoyed our friendly service, the complimentary shuttle service to town, and our spacious swimming pool. It is also wonderful to know that the anniversary room decoration added a special touch to your celebration. We hope you and your boyfriend had a beautiful and memorable anniversary together.At the same time, thank you for sharing your feedback regarding the cigarette smoke near the pool bar. We sincerely apologize for the inconvenience this caused during your time by the pool. Your comments are very valuable to us, and we will review this matter with our team to explore ways to improve the comfort of all our guests.Thank you once again for your kind words and continued support. We truly appreciate your loyalty and look forward to welcoming you back for your fourth stay at My BanLao Hotel whenever your travels bring you to Luang Prabang again.Warm regards,My BanLao Hotel Team