Thammamikalath Rd Ban Mano Rd, Luang Prabang, Luang Prabang Province, LaosView Hotel Details
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Guest Reviews of My BanLao Hotel
9.4/10
Amazing
454 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(454)
Positive reviews(443)
Reviews with photos/video(215)
Clean pool(102)
Great swimming pool(102)
Delicious breakfast(37)
Well designed(30)
Convenient for shopping(17)
Perfect for families(12)
Located in the city centre(12)
Garden view(7)
Negative reviews(11)
Guest User
Pool Access King Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 29, 2025
Excellent price for close to 5 star rating hotel.
Nice pool with bar and we booked room with pool access. Best choice I made. Pool temp was on the spot. It not very crowded two times I been there. Food is also excellent and staff are super friendly and spoke perfect English. Spa was very nice also
6/14
Response from Property: Dear Valued guest,Greetings from My BanLao Hotel!Thank you very much for your kind words and for choosing to stay with us. We’re thrilled to hear that you enjoyed the pool access room, our spa, food, and especially the service from our friendly staff. It’s wonderful to know that your stay felt like the best choice you made—we couldn’t ask for better feedback! We hope to welcome you back again soon for another relaxing experience at My BanLao.Warm regards,The My BanLao Hotel Team
Smiley18
Pool View King Room
Stayed in Sep 2025
Family
15 review
10/10
Outstanding
Posted on Oct 29, 2025
Great atmosphere, clean rooms, full of hosputality with comfortable city transfer service. I will choose here again.
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!Thank you very much for your kind feedback. We’re delighted to hear that you enjoyed the atmosphere, cleanliness, and our hospitality, as well as the convenience of our city transfer service. It’s wonderful to know you would choose to stay with us again — that means a lot to our team!We look forward to welcoming you back soon for another pleasant stay in Luang Prabang.Warm regards,The Management Team
Guest User
Courtyard Suite King Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 25, 2025
Nothing to complain about really. Everything just so good including the transport arrangement. Staff so friendly and also helpful. Is abit far from the town but they can arrange the shuttle for you anytime u want even from the pick up.
Response from Property: Dear Valued guest,Greetings from My BanLao Hotel!Thank you for your kind words! We’re so glad to know that you enjoyed your stay, especially our transport service and the friendliness of our team. While we’re a little away from the town center, it’s wonderful to hear that our shuttle service made things easy and convenient for you.We look forward to welcoming you back again soon for another enjoyable stay!Warm regards,The My BanLao Hotel Team
Lizirro
Pool View Triple Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 19, 2025
Great location, easy to go to the city centre foot or with their free shuttle.. Staff are super sweet, super friendly and always ready to assist! Breakfast is also delicious, especially their noodles, highly recommended when visiting Luang Prabang!
Response from Property: Dear Valued guest,Warmly greetings from My BanLao Hotel!We’re delighted to hear you had such a great time with us. Your review made our day!Thank you for your fantastic review! We’re so pleased you enjoyed our service, and we hope to have the pleasure of welcoming you back to our property in the near future.Have a wonderful day and safe trip to home.Kind regards,My BanLao Team
Guest User
Pool View Triple Room
Stayed in May 2025
Family
52 review
10/10
Outstanding
Posted on Jun 20, 2025
incredible service from start to finish, pool was great too! room was very spacious and bathroom was also spacious. the transport service is also great very on time
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the spacious room and bathroom, the pool, and especially our punctual transport service. It’s always our goal to provide incredible service from start to finish, and we're so glad that stood out to you.We look forward to welcoming you back to My BanLao Hotel soon! Warm regards,My BanLao Hotel Team
Guest User
Junior Suite King Room
Stayed in May 2025
Couple
6 review
9.5/10
Amazing
Posted on Jun 20, 2025
Super hotel! Only 10 minutes from the night market and all that Luang Prabang has to offer. The room was spacious with free coffee, tea and minibar. The service was excellent, we did not eat at the hotel but the restaurant looked lovely. Free pick up and drop off to the airport was very convenient. Thank you!
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!Thank you very much for your kind review! We’re delighted to hear that you enjoyed your spacious room, complimentary amenities, and convenient shuttle service. We're also happy that our location made exploring Luang Prabang easy and enjoyable for you.We hope to welcome you back again soon—and maybe next time, you’ll have a chance to try our restaurant too! Warmest regards,My BanLao Hotel Team
Guest User
Junior Suite King Room
Stayed in Sep 2024
Couple
2 review
9.5/10
Amazing
Posted on Oct 26, 2024
I love everything about this hotel. I actually booked it at the very last minute as I had to cancelled the other hotel due to incorrect date. Room was so spacious, very clean, and the breakfast spread was not bad too. If you are vegetarian, you may ask them to make new ones if they have it. Pool was really great, staff was extremely helpful & friendly. Do not worry if the location is just a bit out of the centre, they have free shuttle services & pick up too. The spa massage was amazing too. And i love that they also provide free shuttle to train station or airport if you stay 2 nights. Do not hesitate to book this hotel!
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!On behalf of the entire team at My BanLao, thank you so much for taking the time to leave such a glowing review of your recent stay with us.We are thrilled to hear that you had a positive experience and that our services and facilities met your expectations.Your kind words serve as great motivation for our team to continue striving for excellence. We truly appreciate your feedback and are delighted to know that we could make your stay memorable.We hope to have the pleasure of welcoming you back to our property in the near future.If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind review and for choose to stay with us.Warm regards,My BanLao Team
Anousone Phimphrachanh
Courtyard Suite King Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on Jul 14, 2025
We really like this hotel with a very nice ambiance and delicious food. We will be there again.
Response from Property: Dear Valued guest,Greetings from My BanLao Hotel!Thank you so much for your lovely feedback!We’re thrilled to hear that you enjoyed the ambiance and food at My BanLao Hotel. It truly means a lot to us. We look forward to welcoming you back for another memorable stay very soon!Warmest regards,My BanLao Hotel Team
9thip10
Courtyard Suite King Room
Stayed in Feb 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Mar 25, 2025
Good view
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!We're glad you enjoyed the view! Hope to welcome you back for another beautiful stay at MyBanLao Hotel.Wishing you a wonderful day and a safe journey home!Best regards,My BanLao Hotel Team
Guest User
Standard King Room
Stayed in Mar 2025
Travelling with friends
7 review
9.5/10
Amazing
Posted on Apr 12, 2025
Wonderful hotel with excellent service in every aspect. The staff - all of them without exception - were friendly and so helpful. Great breakfast. Nice swim up pool and overall amenities in great condition. Big comfortable and well equipped rooms. Shuttle into the center of Luang Prabang whenever needed. Definitely recommend this great hotel. Thank you all for looking after us so well.
Response from Property: Dear Sir/Madam,Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed every aspect of your stay with us — from the service and amenities to the comfort of your room and our convenient shuttle service.Your kind words about our team truly mean a lot. We take great pride in providing warm, attentive service, and it's always rewarding to hear that our efforts made your stay memorable.We hope to welcome you back to Luang Prabang again soon. Until then, thank you once again for your kind recommendation and for choosing to stay with us!Best Regards,My Banlao Team
Meenn Thanachotipat
Courtyard Suite King Room
Stayed in Oct 2024
Couple
5 review
8.5/10
Very Good
Posted on Nov 26, 2024
Good accommodation. Best place for stay and relax. Recommend for everyone.
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!We’re delighted to hear you had such a great time with us. Your review made our day!Thank you so much for your positive feedback! It means the world to us, and we're so happy we could make your stay memorable.We’re truly grateful for your glowing review. Your satisfaction is our greatest reward!We hope to have the pleasure of welcoming you back to our property in the near future.Have a wonderful day and safe trip to home.Warm regards,My BanLao Team
Guest User
Courtyard Suite King Room
Stayed in Sep 2024
Solo traveller
22 review
10/10
Outstanding
Posted on Oct 8, 2024
Not much to say, which is rather positive. As advertised. The location was convenient without being crowded. The hotel itself was charming and relaxing. The restaurant offered a good mix of options with a wide range of affordable local dishes and some western alternatives. Both were good choices. The cleaning staff were efficient. And the service was great. There was always someone available to help, happily. The spa was surprisingly cheap for an in-house spa, but still maintained standards across the board. The shuttle, which never required any waiting time, was useful. I guess there was a bit to say, all positive. Would comfortably recommend.
Response from Property: Dear Valued guest,Warm greetings from My BanLao Hotel!On behalf of the entire team at My BanLao, thank you so much for taking the time to leave such a glowing review of your recent stay with us.We are thrilled to hear that you had a positive experience and that our services and facilities met your expectations.Your kind words serve as great motivation for our team to continue striving for excellence. We truly appreciate your feedback and are delighted to know that we could make your stay memorable.We hope to have the pleasure of welcoming you back to our property in the near future.If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind review and for choosing to stay with us.Warm regards,My BanLao Team
E0864****
Standard King Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on Aug 12, 2025
• Impressive swimming pool
• Comfortable room
• Rich and delicious breakfast
Response from Property: Dear Valued Guest,Warm greetings from My BanLao Hotel!Thank you for your kind feedback! We’re so glad you enjoyed our service and had a satisfying stay. We look forward to welcoming you back again soon.Warm regards,My BanLao Hotel Team
Grace Zulu Moyo
Pool Access Twin Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 11, 2025
Excellent service in all areas, clean environment, very professional staff and great amenities!! Such a memorable place to stay!!
Response from Property: Dear Valued Guest,Warm greetings from My BanLao Hotel!Thank you for sharing your wonderful experience with us. We are delighted to hear that you had a great stay and that you would recommend us to your friends. Your kind words mean so much to our team!We truly appreciate your support and look forward to welcoming you back for another memorable stay in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to reach out.Wishing you a wonderful day and a safe journey home!Best regards,My BanLao Team
Jess___lee
Courtyard Suite King Room
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Aug 22, 2024
I was impressed by all the staff within the hotel, the pool was true to the photograph upon the website large and clean.
Response from Property: Dear Lee,Warmest greetings from Mybanlao Hotel! We thank you very much for your kind compliments and reviews of our hotel. We are delighted that you enjoyed and were happy during your stay with us.Your feedback means a lot to us and we look forward to welcome you back in the near future.Best regards MyBanLao Team