Travelers Reviews of Madrid Hotels

Hotel Indigo Madrid - Gran Via
4.3/5133 Reviews
City Center
Superb location! We loved our stay here, so close to everything like Primark, squares and train station. There are supermarkets nearby. However, one bottle of water per couple per day is not sufficient for the price we paid. Otherwise, no complaints
Hotel Indigo Madrid - Princesa
4.3/571 Reviews
An overall disappointing experience. I’ve stayed in several Indigo hotels in China and I had high expectations. But I didn’t understand how this hotel had the Indigo name - it felt like a budget hotel (though not budget prices). What’s more, as an IHG Ambassador I’m used to high levels of customer service - this was lacking at this hotel. There isn’t anything wrong with the hotel, it was clear and in a reasonably good area, but compared to other Indigo hotels it’s a disappointing experience.

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