Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 26, 2026
Anonymous Usercomfy place, nice staff, but you need to bring your own hair dryer. Sometimes it’s noisy downstairs but acceptable for me. People here are super nice and outgoing. A bit far from metro but close to attractions. 2 supermarket nearby, super convenient.
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Price per night from:PHP 945
Posted on Aug 29, 2025
Guest User
If I had known the suite would have a sofa bed and two single beds, I wouldn't have booked it.
The cleanliness and environment were quite good. The room was spacious, and there was a large supermarket a few hundred meters away. The microwave was very convenient.
I asked room service for a bottle opener, and they charged me 6 euros. I later returned it. Remember, delivery to the room costs money, but picking it up at the front desk downstairs is free.
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Price per night from:PHP 7,706
Posted on Jan 6, 2026|Classic King Room
JaniceEverything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions.
However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration.
If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any.
Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.
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Price per night from:PHP 8,796
Posted on Feb 10, 2026|Standard Queen Room
DazhazhadesuThe hotel is located right next to Retiro Park, on the edge of Madrid's central business district. It takes over half an hour by subway to get to the Royal Palace or the Prado Museum area, or about 15 minutes by taxi. The nearest metro station is a very close 3-minute walk away.
The hotel's cleanliness was decent, but it's clear the facilities are quite old.
I booked a room without breakfast, but for some reason, breakfast was complimentary, which was a nice surprise. The variety wasn't extensive, but the taste was acceptable. You could also order from a menu.
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Price per night from:PHP 5,516
Posted on Apr 11, 2026
Guest User
The room was spotless and very tidy, and housekeeping did an excellent job daily. Maybe we were lucky, as we didn't encounter any of the bizarre issues mentioned in other reviews. The front desk staff were incredibly thoughtful; we arrived at the hotel around 9 AM, and they kindly checked if our room could be prepared early. We were fortunate to get an early check-in. Everything went smoothly!
The breakfast was absolutely fantastic and highly recommended! There was such a wide variety that it was easy to get overwhelmed and accidentally eat too much. I wasn't hungry for the rest of the day. The yogurt bar left a strong impression: thick yogurt, individual cream cheese balls, and cubed cheese curds, all served with nuts, sunflower seeds, dried plums, and dried dates. You could grab a ceramic bowl and mix and match to your heart's content. One bowl like that would keep me full until evening! 😄😄 It's a shame I didn't take any photos; I honestly forgot. The hotel was very thoughtful, with three coffee and tea stations. There was also a separate area with packaged snacks and drinks; it was really thoughtful for tourists to grab a couple on their way out.
I will definitely come back here again when I visit Madrid.
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Price per night from:PHP 9,032
Posted on Jun 1, 2026
Herminio Andres AlijaThe best thing about this hostel is the staff, who are always very friendly and willing to help.
I am not sure if they are running with a reduced team, but the room is being cleaned later than before. This was the first time I shared a room with a team of your men that was far from hygienic and properly civilized. Therefore, tardiness in the room cleaning service left no one able to stand the bad smell from sweaty clothes, sneakers, and shoes scattered everywhere, as well as the remains of food, and who knows what. Common showers and toilets are being affected by a lack of maintenance and a budget shortfall: shampoo not refilled, no shower carpets, the shower hanger broke and was not replaced, damage to the shower and WC doors, the dining room floor has deteriorated, etc.
These issues are not severe, but it is a matter of time before the management takes proper measures.
Regarding the dining room floor, it is a pebble floor in a historical building maintained on a very low budget, which means the magnificent mosaics are repaired, losing the original drawings, simply because the assembly team works under time pressure and lacks quality control. Where before they had beautiful compositions with elegant colors, they are now starting to get randomly replaced tiles that no longer follow the pattern (the tiles are there, but not in the right place). It is starting to affect the building's historical architecture.
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Price per night from:PHP 900
Posted on May 16, 2026
Jong-Ki KimTheir room key had problem when one go out after check-in, making it not working deliberately for security, that’s they said, even I went to eat something in their restaurant, after that room key was not working I couldn’t enter my room and ask validation again at front desk. I never experienced such manner over the world. I don’t like revisiting later
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Price per night from:PHP 6,870
Posted on Sep 28, 2024|Double Elba Instyle
Tonda au JaponI don’t understand why when I pay over 150€ for the night I cannot get a free bottle of water. How much does it cost? 15 cents?
Yet I still gotta pay 2€ from the mini bar.
This is not in line with the standing of the hotel.
Except from this, great staff and kind attitude towards guests. Nice room and convenient location between Madrid centre and airport.
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Price per night from:PHP 4,616
Posted on Jun 1, 2026
ChuWLVery nice hostel located near the metro and walkable distance from Cibeles (City stop for Airport Bus) and Atocha (Train station for departures to south Spain).
Separate toilet, sink, and shower, is always a sign of good hostels.
Could be better if there were individual curtains for beds and nightstand or ledge to put small items
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Price per night from:PHP 854
Posted on Dec 30, 2025
Anonymous User
It's a bit underwhelming for an Ibis chain, but overall, it's better than the average hotel in Spain for the price.
Close to the metro, and in spring, you can enjoy the almond blossoms in the park across the street.
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Price per night from:PHP 3,044