Guest User
June 21, 2021
I was in a state of panic when I initially got booked at the Cascadia, since I have not read any recent reviews about quarantining at the hotel and the reviews from a couple of years back were not very gratifying. So, I decided to take my chances and sacrifice myself for the sake of mankind. Upon arrival, I was greeted by reception, instructions about my 7 nights of quarantine were then relayed and my meal preferences noted. The phone in my room was not functional, so my primary form of communication to the front desk was via WhatsApp, which worked seamlessly. Pros: The rooms were clean, comfortable, and extremely spacious, with a decent size balcony that you would appreciate since you are not allowed to leave the room at any time. If you are lucky to get a room facing the front of the hotel, you’ll be able to see visitors in the car park. I think these rooms also provide a better view than the ones located at the back. Room amenities are very basic, cable TV and a refrigerator. WiFi is good, no issues with signal or speed on the 2nd floor where I stayed. The food is of excellent quality, with a nice mix of local cuisine, breakfast, lunch, and dinner all delivered to your room at the designated times. The staff was amazing, they went over and beyond to help make your stay as comfortable as possible. I had no snacks since I arrived straight from the airport, they were kind enough to out and purchase some snacks at the nearby mini-mart as per my request. If I needed anything additional or had any query, I just shoot a message to Ravi and it was all taken care of. Cons: Although comfortable enough, the room furnishings were noticeably aging, the closets, mattress, woodwork, carpet, and areas of the bathroom could all do with an upgrade. With that being said, I think there is ongoing work at the hotel, as I saw balcony railings being repainted. So maybe upgrading the rooms are also part of their plans. There were no options for choice of meals, it’s basically whatever you told them upon arrival, “I eat anything except beef and have no allergies”, that’s what they work with. It would be nice to have the option to choose between 2 or 3 different meals for lunch and dinner or have at least one healthy option available. Perhaps it was possible to have something different, but I never tried making that request. To summarize, It’s not Hyatt or Hilton, so don’t come here with that expectation. But if you want great individualized service, a comfortable and spacious room, with the option to go out and get some fresh mountain air from the privacy of your balcony, then the Cascadia Hotel is perfect.