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Top rated hotels in Mexico City

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Galeria Plaza San Jeronimo
4.6/5109 Reviews
The hotel environment and rooms are very good, very close to the embassy, very safe. Surrounded by the rich area villa, you can call the hotel to help take a taxi, very convenient!
Hyatt House Mexico City Santa Fe
4.3/588 Reviews
Unfortunatelly,although in a great location, hotel Administration clearly has a problem. We are Hyatt members and this experience has not been pleasant for what is paid. Restaurant service any time after breakfast is terrible..food bad old refrigerated tast and bar service poor, not attentive to the public, doesnt know how to serve great or anything.. We have not been the only onces complaining today.. lack of experience and training of the personnel is clear as they dont know how to serve and anticipate themselves to the service. Again, food is real bad. People have come and left today because they were not being attended and no interest seems to come from the people on duty. We reserved a different room on the web because our bed was real bad. We are suppose to get the check in today to a better room and room is not available yest, its after 3 pm. Anyway, I think this is our last time staying here, sorry to say and I have to share to make you head Management know that your service here should be expected to be 100 times better than it is...food here in Mexico is amazing, who is in your kitchen? Why are you not traning your people?
City Express Plus by Marriott Santa Fe
4/580 Reviews
Excellent place, no problem anywhere
ParkLife Santa Fe
4.1/533 Reviews
Es la primera vez que me hospedo en un lugar así y debo decir que quedé gratamente sorprendido. En general me gustan más los hoteles por los servicios que brindan pero Be Mate superó todas mis expectativas y más por la relación Calidad-Precio. En primer lugar la ubicación es inmejorable, tienes a unos pasos supermercados (City Market que esta justo abajo y Soriana Super) y tiendas de conveniencia (Oxxo y 7 eleven, este último 24 horas) y a un lado la entrada al Parque La Mexicana por medio de un puente. Al hacer la reservación, pedí una habitación con vista al Parque La Mexicana y afortunadamente me la concedieron; eso para mi fue un gran detalle) ya que las vistas desde mi habitación hacia el parque realmente fueron espectaculares y más de noche. Me gustó muchísimo que tienen muy buena seguridad, lo cual en estos tiempos se agradece mucho. La habitación es de buen tamaño, muy agradable, cómoda y se tiene todo lo necesario desde una estancia corta hasta una más larga. Con lo que quedé encantado, es con la cocina, tiene una barra padrísima con su estufa, refrigerador, horno de microondas y muchos cajones con los enseres y utensilios que más se llegan a requerir. Me gustó que a mi salida me ayudaran a resguardar mi equipaje después de mi Check-out. Me gustó que aunque en la mañana y gran parte de la tarde, el sol apunta hacia la habitación y la sala, las persianas black-out ayudan bastante a reflejarlo y después con el aire acondicionado terminas de refrescar perfectamente el cuarto. El servicio es muy bueno, todo su personal es sumamente atento y amable y a pesar de que llegué en domingo después de la hora de servicio en recepción, ya me tenían lista mi llave en el mostrador con mi nombre y antes me enviaron un video explicativo muy detallado con el proceso para entrar al elevador y abrir los accesos. En cuanto a los puntos débiles sin ser malos, opinaría lo siguiente: Al principio, el proceso de Auto Check-In fue un poco largo cuando me lo enviaron días antes de mi llegada pero al comunicarme con ellos me explicaron muy bien y de forma muy rápida el proceso a seguir. En realidad, siempre hubo una muy buena comunicación y casi todos los días estuvieron en contacto conmigo. Me hubiera gustado que dejaran más jabón, que las almohadas fueran más suaves, que la TV estuviera en la habitación y que el check-out fuera un poco más tarde pero fuera de eso, todo estuvo perfecto. En general, todo el servicio fue excelente y sin duda volvería aquí con gran gusto.
AC Hotel by Marriott Santa Fe
4.2/5105 Reviews
You can tell there is something about the way the property is managed when several things go wrong. Let me start by the good: Maybel Gonzalez tried everything within her power to avoid a total disappointment; nevertheless, travelers should be aware of the experience and hopefully upper management will take notice. Now the things that need attention: -Sent a message via the BonVoy app, it went unanswered until I requested a reply the following day. -Upon checking I noticed the floor in my assigned room had not been swept for a long time. They sent a very polite housekeeper who cleaned it and apologized profusely stating that was unacceptable. -Handheld shower could not be turned on, they fixed it. Also overhead shower sprayed water all over, this is a sign of not cleaning the shower head, it was fixed. -Air conditioning did not cool. They fixed it. Several reviews have the same issue reported. -The worst - the water pipes had air and banged all night. This was not fixed and even when the lent me a second room to sleep in, the noise was present. Had three sleepless nights. This is really a big problem. I was on the 12th floor. There are several choices in the Santa Fe area...I suggest looking for an alternative, I will.
Paradox Santa Fe
4.2/515 Reviews
The hotel environment is good and the entrance hall is very imposing. There is a normal temperature swimming pool and gym. The room is very clean and free WF is available. It is very convenient to buy things in the supermarket downstairs.

Frequently Asked Questions

Mexico City Travel Guide

If you want to stay at the best hotel in Mexico City, Trip.com is here to help! Planning a trip to Mexico City? Mexico City is a city with tons of tourist attractions. You'll never want to leave! You can stay 3-5 days at hotels in Mexico City without running out of things to do.

Every day, travelers worldwide arrive at Mexico City International Airport to start their vacations and business trips in Mexico City. If you don't want to take a flight, coming to Mexico City by train is a good choice as well.

There are 503 hotels in Mexico City on Trip.com, including luxury, boutique, and budget hotels. There are many well-known chain hotels in Mexico City. Ramada is the top choice of many travelers in Mexico City. In Mexico City, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. A popular hotel in Mexico City, One Ciudad de Mexico Alameda is also one of the highest rated. Galeria Plaza Reforma is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Mexico City, nearby attractions like Mexico City Cathedral, Centro Historico, Zocalo can be your first stop. You can choose attractions in Mexico City that are perfect for a weekend getaway, such as Xochimilco, Zona Rosa, Plaza Juarez. The most popular attractions for tourists in Mexico City are Tepito, Paseo de la Reforma. Upon departure, you can head to popular commercial areas like Bazar del Centro, El Nuevo Mundo Mexico Sa to buy souvenirs or travel accessories.

Average Temperature

• January to March: 19.36°C during the day, 11.7°C at night

• April to June: 22.45°C during the day, 15.48°C at night

• July to September: 20.34°C during the day, 14.69°C at night

• October to December: 18.69°C during the day, 12.01°C at night

Average seasonal Rainfall

• Spring: 10.33 cm

• Summer: 80.67 cm

• Autumn: 166.67 cm

• Winter: 25.0 cm

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