Verified traveler
February 11, 2024
I would not recommend this hotel for the price you pay. It has some historic charm which is nice but lacks in nearly every other aspect for the price. The internet, phone and TV did not work. Walked to front desk and was told the phone did work and to just dial “0” and that maintenance could not fix anything until the morning, this was early evening. You are also provided with pillows that are not even standard size, they are throws. We were told housekeeping would see if there were any additional pillows the next day- that did not happen. The maintenance person did come back the next day and fixed phone which was indeed not working as well as the TV. Internet, phone and cable went out again later that night. Asked what our options were to leave the first night and get some type of refund and was again told their would be no help until the morning. Have not had this bad of a hotel room experience in quite a while. My recommendation is that you are going to only employ a very limited amount of employees after 3pm then empower to make any calls or train them in basic assistance.