Room had no towels- we had to ask 3 times to get some. The room did not have microwave or iron as detailed online. The office chair looked like it came out of a dumpster. Building was very poorly maintained, with no locks on patio doors, bathrooms being original 1970s and security doors were not secure. We heard travelers asked for refunds and they left after seeing their rooms and hearing other people complain about their rooms. One couple slept in their vehicle instead. The hotel charged my card partial before I arrived and the balance immediately upon check in- before I saw our room. (Usually it’s just a hold, with balance paid at check out) It appeared that people lived at the hotel. There is an armed security guard in the evenings-nice guy, who does have to be there. We heard him break up a disturbance down the hall from us. Also it’s across the street from an ER, so ambulance noise all night long.
