Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 6, 2026|Superior 2-bed Room
Guest UserAlthough the facilities aren't brand new, they are very clean, and the bedding is spotless. Even though there's no air conditioning, it wasn't hot at all at night; I even needed a blanket in the middle of the night. All the staff were lovely, especially Crispy Shark at the front desk, who was incredibly helpful and reminded us to close the window because it would get cold at night.
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Price per night from:JPY 7,612
Posted on Mar 1, 2026
Guest User
1. Pick-up and drop-off service is available, which is super convenient!
2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time.
3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy.
4. The front desk staff and butler were incredibly responsive and accommodating. 100 points!
5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus.
6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks.
7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons.
Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!
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Price per night from:JPY 16,571
Posted on Aug 2, 2026|2-bed Room With View
Guest User
The hotel is quite new, and the shuttle bus runs every 15 minutes, making it very convenient to get to any of the attractions. The drivers are all very enthusiastic. The front desk also arranged a pick-up service to the station, which was excellent. The hotel is conveniently located near the commercial street, where there are performances, bonfires, and even 'Da Tie Hua' (iron flower show) in the evening. The amenities are decent, though some fun activities, like live-action CS, require an additional fee. Overall, it's a very good place; the entire resort is quiet and comfortable, and the breakfast is also nice.
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Price per night from:JPY 18,320
Posted on Jan 3, 2026
M227109****
Our family room had two traditional heated beds (kang), which was perfect for letting the kids play around freely – so comfortable! We stayed at the resort for two days and felt it was super suitable for families with children. Right outside our door was a courtyard filled with thick snow, allowing the little ones to play to their heart's content. If we go again, we'll definitely choose Yuangxiang Resort! The environment is absolutely beautiful.
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Price per night from:JPY 17,138
Posted on Jun 29, 2026
Nanlan-ChujiangHaving stayed at this hotel multiple times on my various trips to Changbai Mountain and Songjianghe, I can only say the overall experience is barely satisfactory. Issues I've raised in previous stays, such as unstable water pressure, water fluctuating between hot and cold during showers, inability to cast to the TV, and an empty minibar, remain completely unaddressed. For a suite at this price point, these are basic amenities that should be met, and their absence significantly detracts from the experience. To be fair, the location is a definite plus, right in Songjianghe town, making travel and dining very convenient. And in terms of cleanliness, hotel environment, and front desk service, it's pretty good compared to other hotels in the town, though it's far from exceptional. I truly hope the management takes guest feedback seriously and resolves these long-standing issues.
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Price per night from:JPY 10,448
Posted on Jul 18, 2026|Baiyue Double Bed Room
Guest UserThe room was excellent. The breakfast selection was a bit limited, but the butlers, Joy and Eric, provided thoughtful service. The room had a great view, and I really enjoyed the hotel's outdoor hot springs. The indoor massage pool was also fantastic. I've stayed at other Park Hyatts before, but the Changbaishan Park Hyatt offers exceptional value for money.
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Price per night from:JPY 52,597
Posted on Aug 7, 2026|Enchanted Themed 1 King Bed Room
Guest UserAbsolutely loved the decor on the first, second, and seventh floors – so many magical elements and the landscaping was meticulously done. The magic-themed room was fantastic; the bed was incredibly spacious, easily accommodating two adults and one child. The breakfast buffet was also extensive, even satisfying my picky eater. The complimentary magic market was a real highlight, we had an immersive experience all evening. Our butler, Nana, was incredibly attentive, frequently checking in to see if we were enjoying ourselves. Highly recommend!
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Price per night from:JPY 17,564
Posted on Jun 25, 2026
Colin Chiang (zhengguohua)I booked a four-day, three-night vacation package and had a great overall experience. The hotel is nestled among mountains and forests, offering a quiet and beautiful environment, far from the hustle and bustle – perfect for a relaxing getaway. The room was spacious and bright, with comfortable bedding, making for a very pleasant stay.
I especially want to commend the Yuehua Chinese Restaurant. The staff were prompt and provided meticulous and thoughtful service, making for a wonderful dining experience. The breakfast buffet offered a good variety of items and was quite tasty. However, if the dishes were rotated daily, the selection would be even better.
I have two small suggestions: First, the front desk reception could be a bit more warm and friendly. Second, given the lower temperatures in Changbai Mountain, the toilet seats lacked heating, which can be quite cold in winter. I hope to see hardware upgrades in the future.
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Price per night from:JPY 20,164
Posted on Dec 15, 2024
Guest User
The service attitude is very good and the landlady is also very kind. She helps with the preparation of ski tickets and rents snow clothes. Everything is very complete, including toiletries, sockets, TVs, clothes hangers, curtains, etc. Toothbrushes and toothpastes are very environmentally friendly and hygienic and are disposable. The lights also have soft lights and lighting. The towels and bath towels are also very clean, and the safety measures are also in place. Each room is equipped with safety measures and air conditioning. I am afraid of the heat in winter and the cold in summer, so I feel very comfortable here. The scenery outside the window is also very good, and I feel that I have been upgraded to a new level instantly. The room is also very clean, things are arranged very neatly and have a sense of hierarchy.
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Price per night from:JPY 3,404
Posted on Jul 14, 2024|Family Room
夏丽
The hotel is well located, about 30 min by taxi from Baishan Changbaishan airport, 10 min walk from the West slope departure center as well as many restaurants.
It looks majestic from the outside and inside, although a bit old.
You can enjoy inside and outside hot springs of different kinds and temperatures.
There is a huge buffet with various choices for breakfast (Chinese dishes mainly, two kind of fruits and some Western options).
The room was very spacious and comfortable. The carpet floor was not very clean and the room smelled like cigarette on the first day, although we asked for a non smoking room. After leaving the window open the whole day it was better and the smell did not come back.
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Price per night from:JPY 7,990