Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 13, 2026|Family Triple Heated Kang Room (Smart Projection + Light Smart Toilet + SEVENPLUS Toiletries)
Guest UserThis hotel is in an excellent location, just a few hundred meters from the Wanda Resort, with plenty of dining and entertainment options nearby, and beautiful scenery. The owner is incredibly welcoming, always smiling with a warm, honest expression. Their travel itinerary suggestions are exceptionally professional; they planned our three-day trip perfectly, ensuring we saw everything without feeling rushed or tired. It truly felt like coming home, and it significantly improved my impression of Northeast China. Definitely a full-mark recommendation!
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Price per night from:PLN 209
Posted on Aug 25, 2026|Deluxe Family Suite
Guest User
We stayed in Building A, and the suite's layout was quite odd. It felt like the hotel made a lot of cost-cutting efforts in various areas.
Even though it was a suite, only the master bedroom had air conditioning; the secondary bedroom didn't. We had to leave the door open to get some cool air from the living room AC.
The secondary bedroom was tiny, not big enough to open a suitcase. It also felt stuffy with a weird smell if the window wasn't open. Plus, the bathroom wasn't en-suite; you had to cross the living room to get to it. This means if two generations or two families are staying, the people in the secondary bedroom would have to be fully dressed just to use the toilet.
For a room meant for four people, there was only one hairdryer, so we had to take turns. There was also only one box of tissues, which we had to move around constantly. And for four people, there were only two bathrobes, and the secondary bedroom's closet was completely empty. We were told the water heater only provided 20 minutes of hot water, which made showering with kids every day a stressful rush – we had to get it done super quickly.
The upsides were that the suite had a Siemens washer-dryer combo, which worked really well. We could wash and dry clothes every night without leaving the suite.
Building A is also right above a commercial street, making it very convenient to go downstairs for meals. You can even watch parade performances from the balcony.
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Price per night from:PLN 285
Posted on Aug 6, 2026|Superior 2-bed Room
Guest UserAlthough the facilities aren't brand new, they are very clean, and the bedding is spotless. Even though there's no air conditioning, it wasn't hot at all at night; I even needed a blanket in the middle of the night. All the staff were lovely, especially Crispy Shark at the front desk, who was incredibly helpful and reminded us to close the window because it would get cold at night.
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Price per night from:PLN 135
Posted on Jul 7, 2026
Guest UserHow can you visit Northeast China without experiencing a traditional 'kang' (heated bed)? This resort is tucked away deep inside the scenic area, offering peace and quiet, and plenty of fresh air. This trip, we, three adults and two children, stayed in two family deluxe rooms, and it was the most comfortable three days of our Jilin trip. The rooms were spacious, and the three-meter-wide kang easily accommodated three people. The restaurant also offered great food at reasonable prices, and the staff were incredibly warm and attentive. We couldn't even use all the perks the resort offered; the kids absolutely loved the hot springs and didn't want to leave even after two days of soaking. Next time, I'd love to try visiting in winter.
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Price per night from:PLN 295
Posted on Mar 1, 2026|Taorandi
Guest User1. Pick-up and drop-off service is available, which is super convenient!
2. The bunk beds were my kids' favorite! They said they want to come back to this hotel specifically because of them next time.
3. The sofa by the window spans the entire length of the room, so we could neatly line up all our clothes, which was incredibly handy.
4. The front desk staff and butler were incredibly responsive and accommodating. 100 points!
5. Perhaps because of the bunk beds, I noticed there were always two cleaning staff members, which is a big plus.
6. The evening activities were fantastic every day. After skiing, we'd soak in the hot springs, and right after dinner, we'd catch the iron flower show. The iron flowers were even more beautiful than fireworks.
7. The instructor was excellent. My 6-year-old was able to ski on their own after just two hours of one-on-one lessons.
Overall, we were extremely satisfied with our trip to Changbai Mountain. We'll definitely be back next year!
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Price per night from:PLN 231
Posted on Feb 10, 2026|Deluxe 2-bed Room
BobodaxiaojiejieOur first stop in Changbai Mountain was the newly opened hotel on the West Slope. They offered a complimentary airport pick-up service, which was super convenient as we didn't have to drag our luggage around looking for the hotel. The hotel itself is in a fairly lively area, probably the tallest building in town. The West Slope scenic area was closed, so we spent the afternoon enjoying activities at the forest park not far from the hotel, which was great since they provided shuttle service. Dining and shopping nearby were very convenient; there were restaurants all along the street and a local specialty shop across the road. The hotel breakfast was just okay, but I didn't have high expectations anyway. Ordering takeout was also easy, and a robot would deliver it right to our room.
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Price per night from:PLN 171
Posted on Jul 8, 2026|SUPERIOR ROOM, 2 Single Size Beds, Forest View, Private Balcony
Guest UserPullman Changbaishan Resort is truly a hidden gem near Changbai Mountain. Nestled in the surrounding forests, being surrounded by lush greenery every day is a rejuvenating experience for city dwellers. The hotel offers a wealth of amenities, from splendid entertainment programs to authentic ginseng-picking farm experiences. They also provide transfers to and from the train station, airport, and Changbaishan Chixi, so guests without a car don't have to worry about transportation. A special shout-out to hotel staff member Liu Yunfei, who patiently answered all our questions and tirelessly booked various activities for us, ensuring we had a wonderful stay. The value for money at Pullman Changbaishan Resort is absolutely top-notch. We will definitely choose to stay here again on our next visit to Changbai Mountain.
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Price per night from:PLN 313
Posted on Aug 11, 2026|Deluxe Queen Room
AifeierzangTrusting an established brand, I chose The Westin, but was utterly disappointed after checking in.
The front desk staff and hotel butlers were all very warm and attentive. The parking garage attendant was also excellent and very considerate, especially when the garage was full.
While I had anticipated the hotel facilities would be dated, given it's been open for many years, my actual stay was a huge letdown. I really hope the hotel management seriously considers renovating the property.
Firstly, the room number design and signage on the same floor are confusing. I stayed in 33xx, but there were also 32xx rooms on the 3rd floor. When looking for my room, it was easy to assume and I ended up taking many unnecessary detours.
Secondly, not only was screen mirroring unavailable, but the hotel's cable TV signal displayed noticeable static. I even wondered if the TVs hadn't been replaced since the hotel opened. Screen mirroring is now a basic feature in most hotels.
The bathroom had a very strong and distinct urine odor. After reporting it, staff cleaned it and it improved somewhat.
Cleanliness was an issue: I found spiders 🕷 in two different spots. Many surfaces were old, moldy, and blackened, which looked very unappealing.
The housekeeping staff needs further training. Shoes left in the room were not neatly arranged, some were even askew, and the advertising flyer by the bed was just haphazardly placed.
The toilet paper was far too thin.
Is it normal for the shower gel to produce no lather when used?
There were food residues, similar to rice grains, on the back of the information sheet on the desk. Clearly, the previous guest had left it dirty and it hadn't been cleaned.
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Price per night from:PLN 433
Posted on Jul 14, 2024|Family Room
夏丽
The hotel is well located, about 30 min by taxi from Baishan Changbaishan airport, 10 min walk from the West slope departure center as well as many restaurants.
It looks majestic from the outside and inside, although a bit old.
You can enjoy inside and outside hot springs of different kinds and temperatures.
There is a huge buffet with various choices for breakfast (Chinese dishes mainly, two kind of fruits and some Western options).
The room was very spacious and comfortable. The carpet floor was not very clean and the room smelled like cigarette on the first day, although we asked for a non smoking room. After leaving the window open the whole day it was better and the smell did not come back.
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Price per night from:PLN 145
Posted on Dec 15, 2024
Guest User
The service attitude is very good and the landlady is also very kind. She helps with the preparation of ski tickets and rents snow clothes. Everything is very complete, including toiletries, sockets, TVs, clothes hangers, curtains, etc. Toothbrushes and toothpastes are very environmentally friendly and hygienic and are disposable. The lights also have soft lights and lighting. The towels and bath towels are also very clean, and the safety measures are also in place. Each room is equipped with safety measures and air conditioning. I am afraid of the heat in winter and the cold in summer, so I feel very comfortable here. The scenery outside the window is also very good, and I feel that I have been upgraded to a new level instantly. The room is also very clean, things are arranged very neatly and have a sense of hierarchy.
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Price per night from:PLN 72