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Posted on Jan 13, 2026|Family Triple Heated Kang Room (Smart Projection + Light Smart Toilet + SEVENPLUS Toiletries)
Guest UserThis hotel is in an excellent location, just a few hundred meters from the Wanda Resort, with plenty of dining and entertainment options nearby, and beautiful scenery. The owner is incredibly welcoming, always smiling with a warm, honest expression. Their travel itinerary suggestions are exceptionally professional; they planned our three-day trip perfectly, ensuring we saw everything without feeling rushed or tired. It truly felt like coming home, and it significantly improved my impression of Northeast China. Definitely a full-mark recommendation!
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Price per night from:£52
Posted on Sep 8, 2026|Deluxe Family Suite
Guest UserTraveling with family, we weren't familiar with this hotel, but after checking in, we were pleasantly surprised by the Swiss-inspired views. We were very happy with both the room and the overall environment. The breakfast was quite extensive for the West Slope area, and the facilities were well-maintained. The two young men who checked us in on the 5th were very enthusiastic and helpful, giving us lots of information about our stay and local attractions. Overall, we were very satisfied.
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Price per night from:£42
Posted on Aug 9, 2026|Superior 2-bed Room
Guest UserThis hotel is genuinely excellent. From the moment I first saw it, to checking in, and finally entering the room, there's absolutely nothing to complain about. I particularly want to highlight how incredibly clean the room was; it's clear the hotel does an amazing job with their housekeeping. Even though it's in a forested area, the bedding felt wonderfully dry and comfortable, unlike the dampness you often find in other mountain regions. In the evening, there's a hot spring available, both indoor and outdoor, which the whole family really enjoyed. The indoor hot spring has two large pools and even a slide 🛝, so both adults and children can have fun. We arrived early, so there weren't many people, and our family had a very enjoyable soak. Breakfast was also quite good, and you can order lunch and dinner at the restaurant, which was delicious. The hotel is super close to the West Slope ticket office, right near the mountain gate, just a 2-minute walk. If you're planning to visit Tianchi Lake, you can go straight in. Highly recommend!
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Price per night from:£47
Posted on Jul 7, 2026
Guest UserHow can you visit Northeast China without experiencing a traditional 'kang' (heated bed)? This resort is tucked away deep inside the scenic area, offering peace and quiet, and plenty of fresh air. This trip, we, three adults and two children, stayed in two family deluxe rooms, and it was the most comfortable three days of our Jilin trip. The rooms were spacious, and the three-meter-wide kang easily accommodated three people. The restaurant also offered great food at reasonable prices, and the staff were incredibly warm and attentive. We couldn't even use all the perks the resort offered; the kids absolutely loved the hot springs and didn't want to leave even after two days of soaking. Next time, I'd love to try visiting in winter.
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Price per night from:£41
Posted on Aug 11, 2026|Xiaodaren
Guest UserThe bunk beds alone deserve a perfect score! No child can resist them. They even provide bed rails. The hotel lobby has toys, so waiting for the shuttle isn't boring. Plus, the shuttles are frequent and the signs are clear. While Songguoli is a bit far from the commercial street, the shuttle service makes it acceptable, and the price is much cheaper than hotels near the commercial street, offering great value for money.
The complimentary activities were also generous. We had two adults and two children, and even though one child wasn't tall enough for some activities, they let the older child play twice, which was very thoughtful. The hotel concierge was also very responsive.
The evening firework show was absolutely beautiful! Highly recommended! The other performances were also good. I prefer it here over Wanda. The shuttle buses are more frequent, making for a better experience.
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Price per night from:£37
Posted on Jun 29, 2026
Nanlan-ChujiangHaving stayed at this hotel multiple times on my various trips to Changbai Mountain and Songjianghe, I can only say the overall experience is barely satisfactory. Issues I've raised in previous stays, such as unstable water pressure, water fluctuating between hot and cold during showers, inability to cast to the TV, and an empty minibar, remain completely unaddressed. For a suite at this price point, these are basic amenities that should be met, and their absence significantly detracts from the experience. To be fair, the location is a definite plus, right in Songjianghe town, making travel and dining very convenient. And in terms of cleanliness, hotel environment, and front desk service, it's pretty good compared to other hotels in the town, though it's far from exceptional. I truly hope the management takes guest feedback seriously and resolves these long-standing issues.
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Price per night from:£34
Posted on Aug 13, 2026|SUPERIOR ROOM, 1 King Size Bed, Forest View, Private Balcony
Guest UserFor our summer trip to Changbai Mountain, we ended up choosing the Pullman Changbaishan. It's an independent hotel, separate from Wanda and Luneng (now called Huamei Shengdi). It's the closest hotel to Songhuajiang Town, but you wouldn't really go to town without a car. The hotel has some good package deals, which attracts a lot of people, and it's definitely better value than Wanda or Huamei Shengdi. Overall, it was decent. They really need to do more routine maintenance though; even though we had a balcony room, the balcony looked like it hadn't been cleaned in ages and even had weeds growing on it. The breakfast selection was also quite limited. A highlight of the hotel is that you can see deer, but there was a strange, foul smell in the corridor connecting the lobby to building two. I'm not sure if it was because of the deer.
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Price per night from:£73
Posted on Aug 11, 2026|Deluxe Queen Room
AifeierzangTrusting an established brand, I chose The Westin, but was utterly disappointed after checking in.
The front desk staff and hotel butlers were all very warm and attentive. The parking garage attendant was also excellent and very considerate, especially when the garage was full.
While I had anticipated the hotel facilities would be dated, given it's been open for many years, my actual stay was a huge letdown. I really hope the hotel management seriously considers renovating the property.
Firstly, the room number design and signage on the same floor are confusing. I stayed in 33xx, but there were also 32xx rooms on the 3rd floor. When looking for my room, it was easy to assume and I ended up taking many unnecessary detours.
Secondly, not only was screen mirroring unavailable, but the hotel's cable TV signal displayed noticeable static. I even wondered if the TVs hadn't been replaced since the hotel opened. Screen mirroring is now a basic feature in most hotels.
The bathroom had a very strong and distinct urine odor. After reporting it, staff cleaned it and it improved somewhat.
Cleanliness was an issue: I found spiders 🕷 in two different spots. Many surfaces were old, moldy, and blackened, which looked very unappealing.
The housekeeping staff needs further training. Shoes left in the room were not neatly arranged, some were even askew, and the advertising flyer by the bed was just haphazardly placed.
The toilet paper was far too thin.
Is it normal for the shower gel to produce no lather when used?
There were food residues, similar to rice grains, on the back of the information sheet on the desk. Clearly, the previous guest had left it dirty and it hadn't been cleaned.
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Price per night from:£115
Posted on Sep 21, 2025
Anonymous UserThe hotel has a grand exterior, but the location is a bit out of the way and the surrounding area is deserted. Many of the hot spring pools were closed, and the service was a mess. I stayed for two nights, and when I came back on the second day, I found that the room hadn't been cleaned, the trash hadn't been taken out, and the water hadn't been brought in... This is the first time I've encountered this situation in a high-end hotel! The hotel restaurant is quite good, and the set meals are quite affordable.
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Price per night from:£28
Posted on Dec 15, 2024
Guest User
The service attitude is very good and the landlady is also very kind. She helps with the preparation of ski tickets and rents snow clothes. Everything is very complete, including toiletries, sockets, TVs, clothes hangers, curtains, etc. Toothbrushes and toothpastes are very environmentally friendly and hygienic and are disposable. The lights also have soft lights and lighting. The towels and bath towels are also very clean, and the safety measures are also in place. Each room is equipped with safety measures and air conditioning. I am afraid of the heat in winter and the cold in summer, so I feel very comfortable here. The scenery outside the window is also very good, and I feel that I have been upgraded to a new level instantly. The room is also very clean, things are arranged very neatly and have a sense of hierarchy.
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Price per night from:£14