Mountain View Hotels in Makkah

"We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade. From city view to partial haram view, it was amazing masha Allah! The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess? As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************! We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight. Do take note that uber taxis does not pick up from the hotel except for Careem. Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!"

"I stayed at Novotel Makkah and overall everything was excellent. The only downside is the distance from Masjidil Haram, but the hotel provides a shuttle bus service. However, it’s important to note that the bus should always be on standby at least 30 minutes before prayer time and depart no later than 20 minutes before the adhan."

"Location is not great to access Haram. Bathroom was quite small and it was not upto the standards of a 4 star hotel. The room was quite ok"

"We booked with al hidaya towers. The location was far but good shuttle service compensated for it as it was round the clock. Room service and cleaning services were remarkable. Rooms were clean and neat. Daily housekeeping services were provided. Hotel staff including reception staff and Mr Waseem and Mr Aziz were very good and professional. Overall the stay was good. I will highly recommend it to others and will come to stay again. It was good experience."

"Strongly recommended for stay in this hotel. The hotel is very economical and outclass."

"The kindness of the staff, the room is very large, there are some small insects in the bathroom as well as inside the room, the breakfast is varied, the bus is very difficult to find on return and no cleaning service in 3 days of reservation"

"Amazing room, booked 3 beds, got upraded to 4 beds. Very nice access, near to haram, easy checkin and check out. Very nice staffs, especially the bellboy. The hotel must pay attention to the cleanliness of public facilities, especially the toilets in the lobby are very dirty."

"Excellent hotel with very spacious rooms. Good shuttle service to the haram. Very good value for money"

"The hotel's location is amazing, easy to reach al Haram. However the check in took more than expected, the rooms are old and it needs serious renovations because at this point their high prices are only for the location not the hotel itself."

"*************..Check-in smooth..Rooms and toilet in perfect condition. Have 4 lifts. Shuttle bus provided to Haram..every 10 mins.. My family had a pleasant stay at this hotel.."