Guest Reviews of Dafuyuan Hotel(Mudanjiang Pedestrian Street)
8.3/10
157 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.0
Service8.6
Cleanliness8.3
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All reviews(157)
Positive reviews(137)
Reviews with photos/video(10)
Amenities were average(13)
Large rooms(9)
Great value for money(7)
Easy to get around(7)
Near shopping area(5)
Perfect for business trips(4)
Convenient for shopping(4)
Convenient parking(3)
Negative reviews(20)
Meicarr
Discount Standard Room
Stayed in Jul 2023
Family
5 review
10.0/10
Outstanding
Posted on Aug 9, 2023
Good location
Guest User
Standard Double Room
Stayed in Sep 2024
Family
1 review
5.2/10
Posted on Oct 3, 2024
Although the decoration of the room is old, it is spacious enough and relatively quiet. However, the floor service and front desk service are not very satisfactory.
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Anonymous User
Discount Standard Room
Stayed in Jul 2024
Booked for others
10 review
4.7/10
Posted on Sep 1, 2024
When the front desk collected the deposit and gave them a receipt, they didn't explain that they should keep the receipt and use it when checking out. They asked for the receipt when they checked out and if they couldn't get it out, they had to copy their ID cards and explain that the deposit receipt was lost and returned. You have to sign... It's hard to comment on this. I dropped my toothbrush on the ground when I checked into the hotel. I asked the front desk for it. The attitude of the front desk was very bad. I made it clear that I didn't want to show off to others. 666 The service was so bad that I was speechless.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. , I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room
Stayed in Jul 2024
Business travellers
29 review
5.0/10
Posted on Aug 30, 2024
The room is old and the experience is very poor! There are no power sockets on the bedside or table, which is extremely inconvenient!
Original TextTranslated by Google
Response from Property: Dear guest, the power plug in the hotel room is on the side under the bedside table. Thank you for staying in the hotel and giving us your feedback about your stay. We are very sorry that this stay did not meet your expectations. We hope that our improvements will welcome you again. Come!
Kgeng
Discount Standard Room
Stayed in Dec 2023
Travel with friends
58 review
9.5/10
Amazing
Posted on Jan 27, 2024
Stayed for three days, very good experience. The toilet door can't be closed, but it's a small problem. The front desk service attitude is very good. There are RT-Mart, Luckin Coffee, and Xijiade next to it. It's not far from the train station. If the train leaves at night, you can also leave your luggage at the front desk. I will come here next time I come to Mudanjiang.
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Guest User
Business Double Room
Stayed in Jun 2024
Other
4 review
2.0/10
Posted on Jul 17, 2024
The service attitude of Dafuyuan Hotel in Mudanjiang City is very bad. There are problems in the housing. They shirk responsibility in their language and blame the customers for the problems. They wrongly accuse the customers and cause great psychological damage to the customers. They are very angry. As a service industry person, I am very, very dissatisfied with this Dafuyuan Hotel, which has caused a psychological crisis for customers. Bad review, bad review, bad review...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel and express our deep apologies to you. Your valuable opinions are very important to us. When there was a water leakage, the service staff arrived at the scene immediately and cleaned it for you. The person in charge of the hotel actively communicated with you about the adjustment. After communication, you said that there was no need to adjust the room. We will inform relevant departments of our opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room
Stayed in Dec 2023
Business travellers
91 review
10.0/10
Outstanding
Posted on Jan 20, 2024
The front desk lady is friendly and helpful, the location is convenient, it is economical and clean, and I stay here every time I go on a business trip.
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Guest User
Discount Standard Room
Stayed in Apr 2024
Solo travellers
186 review
8.0/10
Very Good
Posted on May 9, 2024
There is a parking lot in front of the hotel, which is located at the head of the pedestrian street. You need the guidance of the security guard to arrange a parking space. The parking spaces are vacant after 8:00 pm. It is close to the pedestrian street for a walk at night. It is just outside the door. The room is large and clean, with an elevator. Two bottles of mineral water are also provided. It is close to Binjiang Park and People's Park.
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Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Daizhuozijiqulvxing( ﹡ˆoˆ﹡ )
Business Standard Room
Stayed in Jan 2024
Other
1 review
7.5/10
Posted on Feb 28, 2024
It must have been in business for many years. The facilities and rooms are a bit old, but there is nothing particularly uncomfortable. After all, it is very cheap.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We hope that our improvements will welcome you back again!
Guest User
Standard Double Room
Stayed in Jan 2024
Family
6 review
6.0/10
Posted on Feb 18, 2024
The hotel facilities are too old and have not been updated. The wallpaper at the head of the bed is old and dark, and the wash basin in the bathroom is leaking. The service is good. Because the room I was assigned smelled of cigarettes, I asked to change it several times and they were quite patient and cooperated.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Mar 2024
Family
18 review
9.5/10
Amazing
Posted on Apr 5, 2024
The hotel is located in a bustling area, surrounded by many restaurants and shops
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments on our hotel. We are glad that you are satisfied with the hotel's facilities and services. We will work harder to ensure that every guest can enjoy first-class service and a pleasant experience at our hotel. Thank you for your compliment and we look forward to your visit again!
Guest User
Business Double Room
Stayed in Jan 2024
Booked for others
6 review
10.0/10
Outstanding
Posted on Mar 2, 2024
Spacious, bright and comfortable! The room is also well soundproofed and not noisy
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments on our hotel. We are glad that you are satisfied with the hotel's facilities and services. We will work harder to ensure that every guest can enjoy first-class service and a pleasant experience at our hotel. Thank you for your compliment and we look forward to your visit again!
Duosuo
Discount Standard Room
Stayed in Jun 2024
Business travellers
36 review
5.0/10
Posted on Aug 19, 2024
The location is great. The equipment is outdated
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We hope that our improvements will welcome you back again!
Guest User
Standard Double Room
Stayed in Jun 2024
Family
6 review
2.0/10
Posted on Jul 20, 2024
Dirty and messy, poor accommodation experience
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Guest User
Discount Standard Room
Stayed in Dec 2023
Travel with friends
8 review
10.0/10
Outstanding
Posted on Feb 1, 2024
The room is clean and comfortable, and the waiter cleans in a timely manner!