Grand WUJI Hotel, The Unbound Collection by Hyatt Reviews

The hotel is stunning. Beautiful, spacious and lovely. My mother, sister and I had an awesome experience. Service is excellent, every staff was courteous and helpful. We would like to specially mention 2 staff, Katarina and Eva (Huang) who provided exceptional service. Katarina was always checking in on us, providing information on where to go and what to try. We had an issue with the aircon in our first room and Katarina helped with the room change in a very efficient manner. The hotel is also located very conveniently. Highly recommended.

Great stay. Like the style and conveniently located for public transit.

I would say it was wonderful and un forgot-able experience to stay in this hotel. Specially the service attitude of all the staffs are extremely satisfied with my whole family member. And I also would like to mention “Eva Huang”, her support was perfect in the room and executive lounges as well. Original plan was to change to normal room from executive room but we finally decided to stay one more night there to enjoy the service as well. I strongly recommend this hotel.

gooood

good，good

Very satisfied! Very close to the subway station, the nearby shopping malls are very complete, it only takes ten minutes to go to the city center, and it is also very close to the South Station. The hotel is very large, the atrium garden and the courtyard in the lobby are very beautiful, the room has also been upgraded, the area is also larger than expected, the office and tea making are very comfortable, the bed is also ~ and the bathroom is also very useful. The neighborhood is very quiet and I slept very comfortably. The platform reservation includes free fruit, mini bar and late check-out. Special thanks to the hotel employee Fangfang for her service~

Very close to the subway, the hotel facilities are relatively new, the waiters and cleaners are very enthusiastic. There are shopping malls and Sam's Club around the hotel, and it is very convenient to eat

Overall, I felt that the room facilities and services were very good during this stay, especially the waiter Shan Shan, thank you very much. It rained in the morning, and I borrowed an umbrella☔️, and I was given a luggage tag when I checked out, which was very nice Let me talk about some minor problems: 1. There are small bugs in the room, which should be easy to crawl in, but it is not a big problem. 2. The shower room should have a peculiar smell due to long-term obstruction, but generally closing the door does not have much impact.

I went to Niu Shou Mountain with my girlfriend and watched the Westlife concert. I accidentally discovered this amazing hotel. It is conveniently located 10 minutes’ drive from Nanjing South Railway Station and the newly opened IFC. The overall a**osphere of the hotel is very Buddhist, and the landscape design is very Zen. There is a gym and an indoor swimming pool, which are very spacious. The guest rooms can make an appoin**ent for Chinese medicine foot bathing service. The room package comes with a 30-minute massage + moxibustion, which is very healing. It also comes with afternoon tea for two, and each dessert is delicious! It is very cost-effective. P.s. The customer service zoe is particularly considerate. She upgraded the room type and helped to check in early.

The deduction point is hygiene, the cups were not cleaned, but it was solved after feedback, and the service was also very good. The room is large and a bit empty, which feels more suitable for parents and children. The sound insulation is average, and you can hear the sound of cars coming and going on the road at night. The gym is good, with complete equipment, and the swimming pool feels high and comfortable. The only problem is that the sign design is problematic, not obvious, and you can't find the location after walking around for a long time. In addition, the hotel's fitness facilities are open to the public, so there will be a bit of a mix of people.

Very satisfied, it's my first time staying here, I didn't expect it to be a hidden gem in Nanjing hotels, the service attitude of the whole hotel is so good! The health concept is very comfortable, from incense to tea tasting, the whole person's body and mind are relaxed during the trip! ! ! ! Thanks for the reception, I wish you better and better

Check-in: A few days before arrival, Shanshan had already called me and booked a series of arrangements for us, including afternoon tea, physiotherapy, etc. She also asked about my requirements for the room and tried her best to meet them. The staff was gentle and kind when checking in. Facilities: Very complete. There are many attractions to visit near the hotel. There are two Cha Yan Yue Se within an 8-minute walk nearby. It's really a surprise. The surrounding business district is very complete. I highly praise the Five Seasons Academy. The physiotherapy lady and the front desk lady are really great. The service is great, and the ideas are also very compatible. We chatted for a long time. For the service and facilities, I will definitely stay in the hotel again! Hygiene: Very good, clean and hygienic. The aunt is also very kind and cute. Environment: Nothing to say, very good! Very beautiful. The garden-style courtyard landscape design is so comfortable.

The room is large and has a nice environment. There is a large shopping mall just outside the door, which is very convenient for dining. Facilities: The facilities are relatively new and the bathrooms are good. Service: Most of the services are very good.

This is the third time I have stayed at the Hyatt Regency. The hotel service is very good and the room was upgraded. However, due to the rainy day, there was a small incident. The guest service manager Li was very friendly and considerate. He arranged breakfast for us and gave the children many hotel gifts. Before leaving, Manager Li and another colleague chased us and gave the children a Bandai Gundam (which they bought specially). Thank you very much! Next time I go to Nanjing, I will definitely choose the Hyatt Regency Regency!