Pet-friendly Hotels in Norcross

Worst hotel customer experience I've ever had. I need to book a hotel room for a family member who was traveling in an emergency situation. I called Hilton reservation line, and they assured me that it would be no problem for her to check in because I added her to the reservation, prepaid the room, and could complete a form to cover any incidental charges. Jermaine at the front desk was extremely rude to her when she went to check in. I called him and said that she was trying to check in, and he again said that he would not be letting her check in and I could call the reservation line and ask for their help. He then cancelled my prepaid reservation on the spot without telling me and would not answer the telephone when I asked the service representative on the Hilton reservation line to call him and resolve the issue. When I tried to call him back directly to clarify, he told me that he was not going to let her check in, and that he didn't need to explain anything to me, and that he was going to hang up on me (which he did). I don't think I've ever been told that I was going to be hung up on by a customer service provider. I still don't know why this happened, and the Hilton customer service person I spoke to on the reservation line confirmed that the situation did not make any sense. To top it all off, I was told that I would still be paying for the reservation, even though it had been cancelled, because it was prepaid. I tried to book this hotel to make a difficult situation for a close family member a little better. Instead she was treated terribly, sat in the parking lot of a hotel in an unfamiliar city for an hour while I tried to sort it out, and ultimately left exhausted, with no room. Hilton and specifically Jermaine, made a bad situation much worse. Anyone considering a booking at this or any other Hilton property should give my experience some thought first.

When you stay at Sonesta Select Atlanta Norcross in Norcross, you'll be in the historical district, within a 15-minute drive of Perimeter Mall and Gwinnett Place Mall. This hotel is 9.1 mi (14.7 km) from Stone Mountain Park and 13.1 mi (21 km) from Emory University.Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Norcross? This hotel has 1392 square feet (129 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 122 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Very quiet. Kinda expensive tho

I was overall just disappointed with this stay. I stayed at a Residence Inn in the Atlanta area in October 2021 and it was great. This Residence Inn was ok at best. To start with they charged $10 a night for parking! This was not a downtown hotel but one in a more secluded business/residential area. That was not clear AT ALL when I made the reservations and was a surprise when it was mentioned at check in. The room was fair to ok. The dishes in the kitchen were mismatched, there were no bowls or larger drinking glasses nor a cookie sheet to use in the oven. There was only a partial roll of toilet paper and no extra roll, which we figured out at 9:30 one night when we realized we had to go to lobby to get more. The breakfast was not good, nothing fresh, no fruit, everything had to be microwaved or was prepackaged cereal. Asked for a waffle- had been on the bar the 2 days previous and was told only for the weekend. We did not have any housekeeping so each day we had to call and get fresh towels and washcloths. The trash from our room was not picked up during our stay and again no extra bags left so we could change out the trash ourselves. The staff we encountered were nice and most were friendly. This hotel did not provide the service or transparency I had come to expect from Marriott. Just disappointed and would NOT recommend this hotel to someone. I would recommend finding another hotel in the area to stay in, not this one. I did contact Marriott about my experience and got an email reply that said in part ”I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future”.

What’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed. But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules WOW okay. So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience. O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location. It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area And even their on Redroof representatives couldn’t convince this location to work me that day But they will not have to worry about this Guy booking Red-roof AGAINS

Our room was clean and our bed was comfortable. Good to have a microwave and refrigerator. TV was large! Plenty of hot water. Our room was quiet - we couldn't hear sounds from anyone else's room or outside much and the heat/AC unit was quiet as well. The staff was pleasant at check-in and check out. This hotel is an excellent value - I will choose it again when we are in the area.

With a stay at Extended Stay America Suites Atlanta Norcross Peachtree Corn in Norcross, you'll be within a 15-minute drive of Perimeter Mall and Gwinnett Place Mall. This hotel is 14.4 mi (23.2 km) from Emory University and 12.7 mi (20.5 km) from Lenox Square.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include barbecue grills and complimentary use of a nearby fitness facility.Grab a bite from the snack bar/deli serving guests of Extended Stay America Suites Atlanta Norcross Peachtree Corn. A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 94 guestrooms, featuring kitchens with refrigerators and stovetops. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and microwaves, and housekeeping is provided on request.

The rooms are all updated. Nice beds, floors, lamp plug ins to charge everything, new furniture. Nice. Pool is nice. All in all, nice place to stay, but they should not advertise breakfast. You get a paper bag with an orange juice, water, nutrigrain bar. Coffee is a styrofoam cup, coffee, and powered creamer. Coffee was horrible. Stay was good, food was bad!

Located in Norcross, Hampton Inn Norcross is within a 15-minute drive of Perimeter Mall and Gwinnett Place Mall. This hotel is 9.5 mi (15.2 km) from Stone Mountain Park and 12.2 mi (19.7 km) from Lenox Square.Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 132 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as desks and microwaves.

The pictures of the room online showed a wall separating the bed and living area. When we got there, it was actually two rooms - an actual suite! It was located next to elevator so I thought it might be noisy but we didn’t hear anything. We actually heard noises from front door as people passing through the hallways. With two rooms, you get two TVs. The rooms were clean and comfortable except the vents were a little dirty. There are no covid protocols so staff were not wearing masks. That’s quite surprising as new case numbers in Georgia are still several thousands a day! I was rather surprised that waffles was the only hot food they served - no eggs, sausage or bacon like another Comfort Inn I was at recently. But unlike all other Choice hotels, this one still serves the Passion fruit cocktail the from dispenser!