Holiday Inn Express Jakarta International Expo, an IHG Hotel Reviews
Holiday Inn Express Jakarta International Expo, an IHG Hotel
Arena Pekan Raya Jkt - Kemayoran, Jl. H. Benyamin Sueb, Pademangan Tim., Kec, North Jakarta, IndonesiaView Hotel Details
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Holiday Inn Express Jakarta International Expo, an IHG Hotel Guest Reviews
4.3/5
Very Good
189 review
Verified reviewsLocation4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(189)
Positive reviews(179)
Reviews with photos/video(46)
Awesome stay(39)
Clean and tidy(32)
Awesome rooms(29)
Friendly owner(26)
Convenient location(19)
Great value for money(9)
Large rooms(8)
Negative reviews(10)
Loverichie
Standard Queen Room
Stayed in May 2024
Business travellers
7 review
Very Good
Posted on May 20, 2024
Walking distance to Expo. Recommended hotel if you are exhibiting at the Expo.
Response from Property: Dear Loverichie, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
kimmy55555
Standard Queen Room
Stayed in Feb 2024
Business travellers
26 review
Outstanding
Posted on Mar 14, 2024
Flight number to Japan:
(If you take connection flights, please write down as well.)
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Devi PrimayanaAssistant Marketing Communication Manager
CEO Director
Standard Queen Room
Stayed in May 2024
Business travellers
1 review
Outstanding
Posted on May 12, 2024
Excellent services giving from hotel while unique location to jiexpo. Sure be back again
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were metduring your visit.The team and I were delighted to have you here and we look forward to welcome you back in the nearfuture.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Solo travellers
4 review
Amazing
Posted on May 8, 2024
Nice hotel with great location, good service , cool air conditioning ang nice mattrass.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Anonymous User
Standard Twin Room
Stayed in Sep 2023
Family
27 review
Outstanding
Posted on Sep 28, 2023
Great affordable hotel, nice services. No pool, gym not good. Breakfast didnt taste good.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I've shared your feedback to the hotel team for our improvements. Your comment is very important for us moving forward.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
LIYU
Standard Queen Room
Stayed in Mar 2024
Business travellers
12 review
Posted on Mar 10, 2024
Hi, Sirs
This hotel to JE exhibition Hall about 5 mins by walk (Just side by side). we are stay 4 days 3 nights, Bathroom quite smile after turning on water.
Breakfast quite simple and tables not enough during morning.
Response from Property: Dear Liyu, Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day aheadSincerely, Devi PrimayanaAssistant Marketing Communication Manager
Anonymous User
Standard Queen Room
Stayed in Aug 2023
Solo travellers
12 review
Outstanding
Posted on Aug 27, 2023
Perfect place for visiting JIEXPO as it is 5mins walking to the hall and taking about 45mins from airport. Nothing much around the street but including food Centre nearby the expo and Starbuck at front door.
Overall is beyond expectations, excellent and recommended to be a guest.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit here.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you and I wish you a fabulous day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
traveller moms
Standard Queen Room
Stayed in Jun 2023
Family
36 review
Posted on Jul 3, 2023
Booked this hotel just because want to go PRJ event. The location of this hotel was so close to the PRJ entrance, just walk in by 5 min. The room was spacious, the breakfast menu so so not so many variatif and the taste also so so.
Response from Property: Dear Giggs-Gallan Pj,Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm sorry we did not meet your expectations during breakfast.I've shared your comment with the team for our improvements. Your feedback is very important for us moving forward.Once again, thank you and I wish you a fantastic day ahead.Sincerely,Kemal Wariki(Executive Assistant Manager)
Hindra
Standard Twin Room
Stayed in Nov 2023
Business travellers
5 review
Posted on Nov 17, 2023
The condition of the rooms were very bad. Bed sheets, linens were dirty. Toilet was horrible.
Door cant open
Response from Property: Dear Hindra,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm sorry we did not meet your expectations during this visit. I've shared your comment with the team and we are reviewing it for our improvements. Your feedback is very important for us moving forward.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
GMason
Standard Queen Room
Stayed in Nov 2023
Couples
4 review
Outstanding
Posted on Nov 15, 2023
Good location and plenty of parking spot . Starbucks just right at the lobby
Response from Property: Dear GMason,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager0
Fatin Amalina
Standard Queen Room
Stayed in Aug 2023
Friends
3 review
Very Good
Posted on Aug 29, 2023
The room is clean. I found one mosquito in the room, and the surrounding area of the hotel has a lot of mosquitoes.
Response from Property: Dear Fatin Amalina,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit here.I've shared your feedback regarding the mosquitoes with our pest control team for our improvement.Your comment is very important for us moving forward.Once again, thank you for sharing and I wish you a fabulous day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
Anonymous User
Standard Queen Room
Stayed in Aug 2023
Business travellers
2 review
Posted on Aug 27, 2023
Service is great, employees are friendly and kind. Hotel itself is dated, the sink wouldn't drain. Overall doesn't feel very clean.
The breakfast was not to my liking, thank goodness for the Starbucks downstairs.
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express Jakarta International Expo! Thank you for taking your time to review our hotel. I'm sorry to hear your expectations were not met during this visit.I've shared your feedback with the team and we are currently reviewing it for our improvement. Your feedback is very important for us moving forward.Once again, thank you for sharing and I wish you a fabulous day ahead.Sincerely, Kemal Wariki(Executive Assistant Manager)
christina tio trisnasari
Standard Queen Room
Stayed in Jul 2023
Solo travellers
3 review
Outstanding
Posted on Aug 2, 2023
I really love the breakfast. Really delicious and the room was spacious and the bed was comfortable.
Andy
Standard Queen Room
Stayed in Apr 2023
Business travellers
1 review
Outstanding
Posted on Apr 24, 2023
Super awesome and clean room!
Response from Property: Dear Valued Guest,Greetings from Holiday Inn Express jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit here.The team and I look forward to welcome you back in the near future.Once again, thank you and I wish you a fantastic weekend.Sincerely,Kemal WarikiExecutive Assistant Manager
Anonymous User
Standard Queen Room
Stayed in Nov 2022
Business travellers
7 review
Outstanding
Posted on Nov 20, 2022
Hotel was a 5 minute walk away from the Jakarta International Expo, breakfast was subpar. Overall cleanliness of the room was excellent.
Response from Property: Dear 匿名用户 ,Warmest greetings from Holiday Inn Express Jakarta International Expo!Thank you for your feedback related to your recent stay with us.We are delighted to know in all aspects you were satisfied with your staying expriences with us.Again, Thank you for your valuable feedback and We look forward to welcoming you back to Holiday Inn Express JAKARTA INTERNATIONAL EXPO.Stay Smart with Us!Sincerely yours,Magelheins PomantowGeneral Manager
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