"I came to check in around 21:00 and it was quiet and quiet, the attendant wasn't very nice but I understand his side, it was a girlfriend day and it was already at the end of the day, and then I picked up the lift and went to the room. When he arrived there was everything well organized and clean, good shower, quite strong, the bathroom makes a noise due to the pipes, but nothing that disturbs when closing the door, air conditioning ok also, only negative point was the fridge being empty, but they leave It is clear when they deliver the paper at the reception that you need to ask for the drink and that if you prefer, you can bring drinks.
The breakfast was delicious, served in 19th floor with a variety of things and everything was fresh. (I don't know how it is if served in the room).
We did not take advantage of the pool, it was written again on the paper that Monday was a day of maintenance, we gave it to chance.
Finally, I recommend the hotel, I had no problems."
"I was disappointed, as in addition to the payment of the fee charged here (Trip), in check-in I was charged more than half of the booking value !!!! 🤨😤😡😡
I was uninterpreted what it was, (what was that?)
The hotel told me I had to pay and that I had to resolve on the platform I made my reservation !!!
This left me very frustrated right in front of me, for a moment of leisure, turning a chat !
In most , it was good ....."
"I found the two people who attended me at the reception very unfriendly, I asked about parking and they did not mention any cost, so I was unconcerned, at my checkout they came to charge me a daily parking fee and at checkin I asked, and they omitted any cost. The valet at my checkout did not bring the car to the hotel entrance and left it at the garage door as it was raining and I was loaded with suitcases and electronics and refused to bring the car to the hotel door, which did not happen at my check in.
For the caliber of hotel that Mercure proves to be, I didn't like breakfast either, food that should have been hot was cold, replenishment took a long time.
The only thing I liked was the room."
Very Good
71 reviews
8.1/10
1 night
From JOD 36
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Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a reception hall.
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23 reviews
5.1/10
1 night
From JOD 19
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How much does a hotel cost in Nova Iguacu?
Average hotel prices in Nova Iguacu based on Trip.com: JOD 37 on weekdays and JOD 35 on weekends (Friday–Saturday).