Osaka Konohana Ward Hotels

The hotel is conveniently located on City Walk and just around the corner from the JR station. It was clean and the family sized room had plenty of space for us.

What more could a theme park enthusiast like me ask for? I have the most perfect view of Super Nintendo world and it is just outside my room’s window! Night view aside, the hotel offers a wide array of services, and there is even a public hot spring for their guests to enjoy! Imagine this, after having to queue for hours for the rides at USJ, soaking in the hot spring is the perfect way to end your day. Furthermore for those of you who have missed a couple of merchandise at USJ, fret not, as right at the hotel lobby there’s a USJ store as well! Not to mention, the staff is extremely helpful and friendly which really makes the whole experience a memorable one. Will definitely be back when I’m visiting USJ for my next vacation.

⭐⭐⭐⭐⭐ Exemplary Service and Convenience! Our stay at Oriental Hotel Universal City was perfection. The seamless check-in process and warm welcome set the tone for an incredible stay. The hotel's direct access to Universal Studios Japan was a major plus. The exquisite dining options and impeccable amenities made us feel pampered throughout.

Hotel was quite far off from Universal Studios Entrance. We had to walk to the train station and it was one stop away. The redeeming thing is that hotel had a coin washing machine. They were also well equipped with bathroom supplies free for guests to take. It’s still a good choice if u r on a leaner budget as compared to other hotels closer to USJ. Outside the hotel there is a convenience store.

Hotel Kintetsu is located in the heart of City Walk and next to USJ. Seriously convenient. City Walk is a 5F worth of F&B, fashion boutique, and convenient stores. You can max your day out at USJ and come out to have a meal at City Walk before heading back to the hotel. For staying at Hotel Kintetsu, we were given small USJ coin pouches. You can show them at GAP boutique and get free embroidery on your clothes.

Excellent location - right outside the universal studio train station. Super easy to get to the universal studio entrance, and easy to grab foods and drinks as there are plenty of restaurants and convenient stores outside the hotel, and on the way to the entrance of the universal studio Japan.

First off, this is not a 4 star hotel. The hotel lobby LOOKS like it would be 4 star, but I’d say this is 3 or possibly 3.5 at most. The good: It is situated directly across the USJ entrance. Short walk to and from the park, and if you have a park view room you have a great look at the park and all the people lining up at 6 am to get into the park. You also get discounts at the Wolfgang Puck downstairs in the building. The bad: 1. Luggage forwarding is from 9 am to 1 pm. We had to check out the next day at 630 am, and had gone to the park the day before where we purchased tons of merch for the kids and friends back home, but were stuck not being able to use the hotels service for luggage transfer. For comparison, the Keihan hotel next door had luggage service available in the evening, but only offered it to their own guests. The Hotel Kintetsu nearby also offered evening luggage transfer. All the Lawson convenience stores nearby also had the service available (which is what we used). But the so called premier USJ hotel near the park entrance? You get the ridiculous 4 hour window from 9 am to 1 pm. Do better Park Front. 2) The best room looked like a cheap Vegas room. There was a sofa much too small for the size of the room, a small table, and a whole lot of empty space for… not sure, actually. No iron in the room. The mini fridge worked great, so there’s that I guess. Also, no drawers or dressers, which would have been great filler for all that empty space above. 3) Laundry service was suboptimal and somewhat embarrassing. They provided a small laundry bag in the room, and when I called to request the service was first told to use the coin laundry on the floor. As I had a busy day ahead and didn’t want to waste time with that (also there is ONE machine that washes and dries on each floor), they instructed me to bring my laundry down to the lobby (!!!). At the lobby, they then asked me to take out each item so they can see it and itemize them. This is after I filled out the form indicating what I was including in the bag. But I guess it would be better for me to take out each item in front of guests checking in and walking through the lobby so they can confirm? Maybe the other hotels I stayed at in Tokyo and Kyoto did it incorrectly when they had someone came to my room, picked up my laundry and form, and then dropped it off in my room when done. Also, they ended up not wanting to wash some of my wife’s undergarments because they were afraid they would damage it since had lace (assumption on my end, not sure why else, really). 4) Leaving the hotel the first day, the front desk assisted in getting a taxi, and directed me to the 2nd floor where a car drove up to get us (this was good). On the day of checkout we called an Uber Taxi and waited in the exact same spot, only for someone to tell us we were not at the taxi pickup spot, and had to go out to the side in front of… Hotel Keihan to get the cab. Silly us for thinking we would get a ride a) in front of our hotel signage and b) in the same location we got a cab a couple days prior (albeit with the hotel’s assistance). 5) Check in experience: when we got in, there were staff members running around with luggage. Thinking they would help us with ours (spoilers: they didn’t), we were instead told to bring our own bags upstairs to the 3rd floor. After checking in, we were told to bring our own baggage to the room. Even the Disney resort took care of that for us. In retrospect this was a harbinger of what was to come. Maybe we expected too much, as prior to this stay we were at the Bellustar in Tokyo, Garrya Niko Castle in Kyoto, and Disney’s Hotel Miracasta. The stay could have been so much better if we didn’t feel that, for a supposed 4 star premier hotel, we expected the same level of service and amenities.

This place exceeded all our expectations! At first, we were just happy to have a place to spend the night so close to Universal Studios Japan without breaking the bank. But once we got there, it was clear that there was so much more than just proximity to USJ. The staff was welcoming, friendly, and extremely helpful. They spoke superb English, too! It's a hostel so you can get towels for a small fee, you share showers and bathrooms, you take care of your own linen when you arrive and upon leaving, etc.---the usual stuff, which is explained very clearly. They also have a vending machine with cold drinks on the ground floor. Our room was HUGE. We had a private room with bunk beds for just me and my 8-year-old, but there could have been room for at least three other people (a huge difference from our tiny hotel room in Shinjuku). The beds and pillows were very comfortable, and a perfect place to get some rest after spending a whole day on your feet. The play area on the ground floor was quite loud when we checked in, with kids running everywhere. Still, we couldn't hear them from our room upstairs. At any rate, quiet hours start at 10 pm. Every resident there seemed very nice when sharing space around the sinks, and my kid and I felt very safe using the shared showers and bathrooms. We got 1.5-day tickets to USJ so we only stayed one night. We checked out on our own (very) early the next morning and, again, all the instructions were very easy to follow. I just wish I got to say ”bye” to the staff person who greeted us the night before. He was delightful and I wish him well!

Staffs were very nice and friendly. Good location and many convenience marts nearby. Unexpected big room and very clean. Welcome drinks with coffee, tea and soft drinks. Few restaurants around the hotel. Easy to get on subway.

Great location and comfy room for one person. Everything that I needed for 3 days stay in Osaka. The only thing I found a bit odd was that room had only 2 eletrical outlets so I had to charge my phone close to myself and my watch in the bathroom. Because I needed my power bank and laptop as well I had them to charge later on when I would leave hotel. Breakfast was nice , here are some pictures so you can check it.