Aston Palembang Hotel & Conference Centre Guest Reviews
4.5/5
Great
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(82)
Positive reviews(82)
Reviews with photos/video(29)
Awesome stay(22)
Clean and tidy(15)
Great service(11)
Awesome rooms(8)
Agus Burniat
Deluxe Room
Stayed in Feb 2024
Business travellers
17 review
5.0/5
Outstanding
Posted on Feb 9, 2024
This hotel provides you with various menu of breakfast including traditional food. It was delicious. The room was clean but not quite. We can hear clearly when someone talk or walk outside of the room.
Response from Property: Dear Agus Burniat, thank you very much for the nice review and rating. I'm happy to know that you enjoy your stay. Hope to see you again soon. Regards Marlina Bustami - General Manager.
Lukas PS
Deluxe Room
Stayed in Feb 2024
Business travellers
87 review
4.7/5
Amazing
Posted on Feb 26, 2024
Nice hotel, bed room is clean with 4 big pillows
Parking area is big.
Response from Property: Dear Lukas PS, thank you very much for the nice comment and rating. We look forward to welcoming you back. Regards, Marlina Bustami - General Manager.
Anonymous User
Deluxe Premier Room
Stayed in Oct 2023
Family
20 review
5.0/5
Outstanding
Posted on Oct 25, 2023
Good hotel in Palembang
Near the PTC mall
Helpful staff
You need 500k deposit for this hotel
Hanan Falas
Deluxe Room
Stayed in Oct 2023
Business travellers
4 review
4.5/5
Great
Posted on Nov 6, 2023
Best loaction for your trip hotel in Palembang City, good staff and good service
Arif
Deluxe Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Good family hotel
Response from Property: Dear Arif, thank you very much for the nice review. We look forward to seeing you again soon. Regards, Asmaruddin - Front Office Manager.
Beckz
Deluxe Room
Stayed in Feb 2024
Friends
4 review
4.7/5
Amazing
Posted on Feb 12, 2024
The service was Excellent and the staff from front desk to the guest service were great!
Response from Property: Dear Beckz, Thank you so much for the nice review. It's our pleasure to give you the best service. We look forward to welcoming you back any time. Regards, Marlina Bustami - General Manager.
Muthiara
Deluxe Room
Stayed in Apr 2024
Solo travellers
47 review
4.7/5
Amazing
Posted on Apr 27, 2024
Clean, comfortable, good location, good facilities, good price.
Response from Property: Dear Muthiara, thank you very much for the nice rating and review. It was a pleasure having you as our guest. We look forward to welcoming you back. Regards, Marlina Bustami - General Manager.
ttavel
Deluxe Room
Stayed in Dec 2023
Other
50 review
3.5/5
Posted on Jan 10, 2024
The swimming pool was not clean.The room was not good.
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Response from Property: Dear Ttavel, thank you very much for the review and we apologize for the inconvenience during your stay. It was an uncommon instance and we’ll do better. Regards, Asmaruddin - Front Office Manager.
Explorerrrr
Deluxe Room
Stayed in Mar 2023
Friends
44 review
4.0/5
Very Good
Posted on Mar 5, 2023
The hotel room is clean and the staff is very helpful and friendly
Guest User
Deluxe Room
Stayed in Mar 2023
Business travellers
32 review
4.7/5
Amazing
Posted on Mar 30, 2023
All of are good, a bit should find out is the time of check in take too long time.
Diah
Deluxe Room
Stayed in Feb 2023
Business travellers
147 review
5.0/5
Outstanding
Posted on Feb 27, 2023
Strategic location, great food, cleanliness and best hospitality...Will be back soon asap!
Guest User
Deluxe Room
Stayed in Jul 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Good hotel, clean and close to tunny food.
Response from Property: Thank you very much for the nice comment. We look forward to welcoming you back. Regards, Asmaruddin – Front Office Manager.
Syahbudi
Deluxe Room
Stayed in Jan 2024
Family
1 review
3.7/5
Posted on Jan 3, 2024
Worth with the pri e
Response from Property: Dear Syahbudi, thank you very much for the review. We look forward to welcoming you back soon. Regards, Asmaruddin - Front Office Manager.