Lorraine
November 19, 2023
Pros: Our unit was nice, spacious and clean. The view was amazing.
Cons: Bathrooms are very dark. Kitchen faucet leaked and the washer / dryer and dishwasher did not work.
Maintenance calls were answered pretty quickly. Spent the greater portion of a day repairing the kitchen faucet. We explained to the maintenance man that the dryer displayed an error that indicated that the air flow was blocked. After multiple attempts, clothes remained soaked. We were told we had it on incorrect setting and it was working fine. Not so. Even running the dryer on the setting we were told to, the dryer still stopped and the error displayed again. I don't think the repairman understood us. He assumed we couldn't get it on. Again, we explained it wasn't working and again, we were shown how to turn it on. After multiple attempts, we were insulted that the assumption was we didn't know how to turn it on. Not once did anyone check the airflow even after I pointed out the error and looked up what it meant on the manufacturer's website. Four grown women were in this unit, and I assure you, we all know how to use a dryer. We travel together every year and it very important to us to have a unit with a washer and dryer. This put a damper on an otherwise lovely vacation.
We also had to wash dishes by hand after running through the dishwasher.