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"Wanted to see about staying a few extra hours in hotel and willing to pay for the 4 extra hours I had a medical issue that I need to test a few hours before getting on plane. Willing to pay the $60 to stay a few more hours and was told $60 was only for two hours that to stay the extra 4?hours would be a full night charges. The hotel with out a heart"

"The place is fantastic. Super nice staff, very supportive with individual request. They store your luggage after check out & gave us the opportunity to shower before heading to the airport. Great service! Rooms are spacious enough for 1-2 persons if you stay only 1-3 nights. Our beds (especially pillows, sheets and mattress) were super comfy and we even had a little fridge in our room. There are no windows in the cabins but the AC is doing the job First we were but concerned about the shared bathrooms & restrooms. But no need! You find bathrooms (men & women are in separate aisle) with a shower (equipped w shower gel, shampoo & conditioner) incl a toilet and sink on each floor and you simple lock the room once you need to use it. All is really clean. We also liked the design of each area. The rooftop bar offers a big variety of drinks and some snacks. Fantastic view The Kon tiki is also very central. In front of the ferry terminal and you can walk „downtown“ for shopping, eating etc If we come back and need accommodation for a couple of nights, this would be our choice Big thank you again to the team 👍"

"Huge room but space not used efficiently. Bathtub was not properly secured. And shower was inside bathtub. The toilet bidet has to be turned off else it will leak. Location was right in front of the ferry terminal."

"The hotel is clean and the staff is very friendly, hotel location is good where you can easily find some food to eat."

"Was fantastic, very friendly people, but: I was slippered 28th by a waterkey of biff off shower, my neck quite (at least) knitting, was not seriously treated, towels were laid down and I had to pray for ice to cool One of the women gave me ice. Now; 1 week later: can still not use my hand Also: leakage in the village, idem This is not taken seriously, even there is only a towel placed and again appoint: nothing, so you are only dry towels picked up and the weak thrown in them hook Erg jammer, want was verder goed I should have just let a doctor sweep and pay them cats, seeing them backwards. Now: My bikini trousers still hanging, they don't want to send them up even if I pay I was so annoying, for I was still out of bed, though I had the only cracking bed and I didn't sleep 11 nights"

"About 10 minutes from the pier. There is a supermarket at the intersection. The room has a microwave and refrigerator. There is a swimming pool at the door. There are free-range strolling chickens in the yard."

"Starting from the location, the hotel is about 4 kms away from the airport, and you can hear the planes lifting off and landing. However, note that this hotel does not provide a shuttle service, meaning that you need to arrange for your own transportation - even if you arrive at 3 in the morning, and this means either taking a taxi or renting a car (but the second option won't work if you arrive outside of work hours). The taxi will cost about 20000 XPF, during day time and also if you have a large group of people. Not more. I got scammed by a taxi driver on the night I arrived. Lost about 4.5k XPF on that. Great start to the stay. The city, Papeete is reachable by walking about 15 minutes along the coast road, which doesn't always have a great pedestrian walkway. This is also somewhat of an annoyance, where the hotel is of decent make, but the environment doesn't match with that. Next, the hotel staff itself, and the service they provide. It is totally a mixed bag. It horrifies me to say that your experience will be dominated by whom is serving you. Some of the staff are horribly inflexible and utterly arrogant. Others are extremely helpful. And this also applies to the Hilton Moorea, where people won't even rent you a changing room and a towel, even when you have a booked tour with their event providers and the bloody tour starts from the hotel pier. If the hotel wasn't clean, I would have been very disappointed. The beds are okay. Tried some facilities, the swimming pool, three of four restaurants and the Spa, and I have to say that everything is exceedingly expensive, but as a redeeming point, the service at these facilities is also rewarding, though maybe not at the level you would expect at this price class. Overall I consider this place not worthy of being called a five star hotel. Due to my experiences with the staff, I wouldn't even give them a fourth star. The Intercontinental is better altogether."