Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 18, 2026|Courtyard View King Room | Sleep-Care Pillow | Smart Bathroom | Whole-House Fresh Air System
Guest UserGreat location,easy to get around
it’s walking distance to the best food street ,all well known Nanjing cuisine can be found here
Walking distance to wudingmen metro station to and from Nanjing station ,just few steps away we can position ourselves for didi /taxi
The hotel is located in the area maintaining Traditional Chinese architecture , decoration and greenery ,great for photography
we got the room with a beautiful backyard full of plants and blossoms of flowers and a tray of welcome tea after checked in, the bed and pillows are comfortable ,showers is nice and warm
Light Chinese breakfast served is good enough to start a day and not too much for the delicious Nanjing lunch later on:-)
The girls at front desk are very friendly and sweet they were always ready to help
The owners I guess who were on night shift were polite and respectful
Overall we had a great time here thank you
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Price per night from:£38
Posted on Nov 29, 2023|Business 2-bed Room
Guest UserI booked Hanyuan because it is within walking distance to my folks home. And my grandma used to work at Nanjing Agricultural University, which the hotel is affiliated with. I read others’ reviews and knew it is an old facility. I did not have unrealistic expectations.
We arrived late at night. Taxi driver dropped us off at the side entrance that has numerous stairs to the door. We had lots of luggage. As we got out of the cab, we saw some staff member in the lobby looking out. Instead of coming out to help us, he walked away. My husband, myself and our seven year old all carried/dragged multiple items up the stairs to get into the hotel lobby.
We checked in and decided that we would need to add a bed for the kid. House keeping came quickly to set up the bed but was reluctant to provide pillows for the additional bed. I had to repeatedly ask before they agreed to bring an extra pillow. Don’t understand why there is such resistance to equip the additional bed with pillow- after all, we did pay for the additional bed.
Everything else was pretty good during our first three-day-stay. We then went away to visit families elsewhere for a week before coming back to this hotel.
This time, our car drove onto the ramp at the front entrance. As soon as we entered the building, lobby manager came to offer us help. He helped us deliver luggage to our room. We are very appreciative of his assistance.
We ran into some issues at the front desk this time. They asked for our passports again and took our pictures for a second time. When I mentioned that we were just here a week ago and all information was taken already, we were told that all information has been erased as we checked out. When we checked in/out the first time, we informed front desk that we were making the hotel our base camp and will be coming in and out a few times. It’s strange that they would delete our information and redo everything all over again.
Again we need to add a bed. House keeping brought a roller bed which has a stained mattress pad. I asked them to bring a clean one, they said they could not. They said they didn’t have any clean pads. They said the only option is to remove the pad and put the sheets directly on the mattress. They further suggested that since the sheet is clean, dirty pad doesn’t matter and that every mattress pad under bed sheets has urine stains. His words made my stomach turn but I was too tired to fight so they went ahead put sheets on top of the mattress pad that has a big yellow stain. Again I asked for pillows for the additional bed, they refused at first, upon my insistence, they agreed to bring pillows. They also took out a blanket from the cabinets under television and put it on the bed.
When the seven year old was ready for bed, I opened the blanket and realized it’s cover is dirty. It’s dusty and has multiple stings of hair on it. I called house keeping, a lady quickly bought over a clean duvet cover for the blanket but refused to take away the dirty one. She insisted that we keep the dirty duvet in the closet. I did not understand her rationale but there isn’t anything I can do. So that dirty duvet cover stayed in the closet.
Maybe I should not have come back to this hotel.
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Price per night from:£24
Posted on May 28, 2026
leon840923
The service was excellent, and I had a fantastic stay! The hotel environment was clean and tidy, and the room was spacious and bright. The bedding was comfortable, ensuring a very peaceful sleep. The staff were warm and attentive, and the check-in process was highly efficient. The location is also very convenient. Overall, everything was impeccable. I'll definitely choose this place again for my next trip, highly recommended!
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Price per night from:£47
Posted on May 20, 2026
Guest UserThe room was spotless and very tidy. The front desk staff were incredibly friendly and helpful. All the in-room amenities were complete, and with summer here, the air conditioning worked perfectly. I'll definitely stay here again.
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Price per night from:£9
Posted on Aug 25, 2026|Superior Queen Room
ShiziyinThis is my second stay here, and it's still fantastic! The bellboy at the entrance proactively helped with our luggage. The front desk staff clearly explained all the day's activities. The breakfast buffet had a great variety, and the kids' activities were really engaging. The pool water was also very clean. Our dedicated housekeeper and Manager Zhou would send us the daily activity schedule, and they were always responsive to our requests. Angel Raina, our butler, patiently helped us with all sorts of issues big and small during our trip. It's exactly this kind of reliable service you hope for when on vacation. The evening variety show left a truly deep impression on us. We hope to meet again here next year.
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Price per night from:£67
Posted on Aug 13, 2026|Memory Room - 6-Person Occupancy (Males Only, No Window, Room Rate Calculated Per Person)
Guest UserI chose the Sawdust Hostel for my trip to Nanjing, and my stay was exceptionally comfortable. The front desk staff were gentle and friendly, handling check-in efficiently. They also thoughtfully explained the accommodation rules, facility usage, and nearby tourist routes. The building has separate floors for men and women, and the key card elevator ensures strong security, making me feel very safe even when traveling alone. The beds are equipped with blackout curtains, the bedding is clean and tidy, and hot water is available 24/7. The bathrooms are regularly cleaned and kept neat and dry. The lounge area on the first floor offers board games, and there are live music performances in the evenings, creating a relaxed and pleasant atmosphere. The location is excellent, making it convenient to visit major attractions. It offers outstanding value for money and is my top choice for accommodation when traveling.
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Price per night from:£5
Posted on Aug 17, 2026|Bed in Guestroom A - 6-Person Occupancy (Female Only) (Shared Bathroom)
Guest UserFirst off, I want to give a shout-out to the night shift staff – they work so hard! The ladies were all incredibly helpful and beautiful too 😄😄. The hotel environment is clean and tidy, and the room layout is simply perfect – elegant yet full of charm. The service is attentive, making for a truly comfortable stay. The hotel's location is excellent, very close to Nanjing Confucius Temple, and the front desk service is warm and welcoming.
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Price per night from:£4
Posted on Oct 8, 2025
Spongebobsquarepants
Five-Day Stay in Nanjing
Check-in Experience
We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee.
Accommodation
We stayed in two types of rooms during our visit:
Single Room - Spacious and located in a peaceful, quiet area of the property.
RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games.
**Ratings**
Staff: 8/10 - Friendly and accommodating throughout our stay.
Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities.
Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout.
Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days.
**Things to Consider**
It’s highly recommended to have your own car, as the property is quite far from the city center.
If you enjoy nature and outdoor activities, this place is ideal. Activities include:
- ATV rides
- Fishing area
- Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter)
- Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry)
- Train ride (30 RMB)
The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car.
**Challenges We Faced**
My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available.
However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.
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Price per night from:£16
Posted on Aug 24, 2026|Standard 2-bed Sunlight Room
Guest UserService:
1. The service was incredibly warm and thoughtful. A day before arrival, a staff member contacted us to ask about our room preferences and diligently noted them down. She also kindly told us the most convenient subway exit, saving us even more time than what map apps suggested.
2. We arrived at noon, and the front desk staff warmly welcomed us. They informed us of the earliest check-in time. Right after we finished lunch nearby, we received a call saying our room was ready, much earlier than expected. This shows the hotel's excellent reception and operational capabilities.
3. The check-in process at this hotel was truly one of the most efficient we've ever experienced; it took less than 2 minutes to complete all procedures. This deserves a big thumbs up!
4. During our stay, they replenished our drinking water multiple times, which was very welcome in the hot summer. We also requested an extra blanket, and it was delivered very quickly.
5. After checking out, a dedicated staff member followed up to inquire about our stay experience.
6. Due to our own mistake, we left some clothes in the room. A hotel staff member called us several times to discuss how we wanted to handle it and promptly sent them via courier. We received them the day after we got home. Their efficiency was truly impressive, even more so than us northerners – we were very touched.
Location:
1. The hotel's location is absolutely superb. It's right in the city center, Xinjiekou, and very close to the subway station. It's about a 5-minute walk to lines 1 and 2, and major attractions are just a few stops away, making it incredibly convenient.
2. Within 500 meters of the hotel, there are countless dining options, including local specialties like duck blood vermicelli soup, pot stickers, and soup dumplings, as well as cuisines from Jiangxi, Hunan, and Sichuan. There are also various beverage and coffee brands like BaWangChaji, Luckin Coffee, Mixue Ice Cream & Tea, and Shi San Cha, so you'll never have to worry about what to eat.
Facilities:
1. Since the hotel is in the city center, we were initially concerned about noise at night, but it was surprisingly quiet. We couldn't hear any traffic downstairs, nor any sounds from adjacent rooms or the hallway. This means the soundproofing in the hotel rooms is exceptionally good – a definite big praise!
2. The bedding in the room was also very comfortable; we slept soundly all night without any discomfort. There was no issue with not being able to sleep due to a different bed or pillow.
3. The hotel has 4 elevators, and during our stay, we never experienced overcrowding or long waiting times, which is also very commendable.
The Novotel in Xinjiekou truly delivers 'excellent location, superior service, and reasonable prices.' It's a reliable and worry-free choice whether you're visiting Nanjing for tourism or business.
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Price per night from:£42
Posted on Jan 16, 2026
Anonymous User
The room was excellent, the projector was convenient and clear, and everything was clean and hygienic. The front desk staff was incredibly kind, gentle, and even gave us a little gift. It was a really great experience! Plus, the surrounding area is super convenient for getting around, with plenty of places to shop and eat. The location is truly fantastic!
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Price per night from:£10