Taipei Hotels with Parking

The view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡

There's construction on one side of the hotel, and the old windows don't close properly, so diesel fumes from the crane wafted directly into the bedroom. Not to mention the noise from the building work – imagine driving a car without air conditioning, stuck behind a diesel truck constantly spewing exhaust fumes. The result? A headache that required painkillers. Luckily, Trip.com was great and got me a room change. The mattress is very soft, so if you prefer lumbar support, you should reconsider. The family with kids next door was very noisy, and the front desk promptly moved me to another room. The transportation is very convenient, with the MRT station just a two-minute walk away. The hotel lobby is like an MRT platform, bustling with people – from young to old, student groups to limping seniors, all attending some event. It's the opposite of quiet. If you enjoy crowded fairs, you might like the lively atmosphere. Even checking in took about 10 minutes.

Facilities: There's a 7-Eleven nearby and a FamilyMart right across the street, which is quite convenient overall. However, it's a bit far from the subway station, at least a 15-minute walk. The hotel can help call a taxi. Service: The service was good. On the first day, my room had a very strong perfume smell, which made me uncomfortable as soon as I entered. I immediately contacted the front desk to request a room change. After about a 10-minute wait, staff assisted me in successfully changing rooms! Throughout my stay, all my needs were met to my satisfaction! The hotel offers views of Songshan Airport and Taipei 101 on one side, and the Ferris wheel 🎡 on the other!

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

Stayed at this hotel for 3 nights. It is located opposite Taipei Main Station. Hence commuting by MRT or High Speed Rail (HSR) is very convenient. The room is spacious and comes with a huge round bathtub. A bottle of red wine was complementary during our stay. The staff is exceptionally friendly and helpful. They provided guidance to places I would like to go, and offer me an umbrella as it was drizzling. Overall, I had a wonderful stay and would recommend this hotel.

Fantastic hotel! I thoroughly enjoyed my stay here during my trip to Taipei. A fun little bonus was being able to grab candy from the snack shop next door every day. The room was really smart, and I loved having a square bathtub and bath salts. Highly recommend!

The service from one of the front desk staff, I think her name was Jess or Jessie, was absolutely terrible. Her tone of voice made me feel completely disrespected. I arrived early and had called the day before to see if an early check-in could be arranged due to a long layover. However, I was told they received no such notification and that I absolutely had to wait until 3 PM to check in, not even a half-hour earlier. Her manner felt like she was interrogating me, which was very frustrating. In the end, I just gave up and checked in after returning from afternoon tea. The location is excellent and very convenient, and the rooms are good too – I recommend a higher floor! The gym is a bit basic, only having treadmills. Also, remember that a swimming cap is required for the pool, for both men and women.

Very Nice hotel with driveway/drop off point under shelter. Hotel rooms walkway are decorated with modern animal wallpaper murals, nice Room size is good. twin beds. Long bay window. Good to put luggage if you don’t like the luggage on the floor. Big TV maybe 50” Bed is very comfortable and all the towels are pretty reasonably new. not old/worn out. Standalone desktop speaker box/alarm clock. Provide room sandals, kettle fridge and safe. Tea and coffee bag - good quality Toiletries good quality. Modern toilet design. Toilet installed with biget seat with (warmer) Convenient location. Can walk to Nanjing fuxing mrt. Lots of local eateries if you are into local food. Nearest 7 seven is at the traffic corner. Bakery, cafes and nearby morning market. Overall very comfortable stay and reasonably priced with the condition of hotel itself and the amenities. It is a laid back environment facing an old school, apparently not in use. Quiet ambience.

Tianmu Star Urban Living is a serviced apartment-style hotel located in Taipei's Beitou District, offering a blend of comfort and convenience for both short and extended stays. --- 🏨 Overview Situated just a 3-minute walk from Shipai MRT Station, Tianmu Star Urban Living provides easy access to various attractions, including Beitou Hot Springs, Shilin Night Market, and Yangmingshan National Park. The property features apartment-style accommodations equipped with amenities such as kitchenettes, washing machines, and balconies, catering to travelers seeking a homely environment. --- ⭐ Guest Experience Overall Rating: Approximately 7.5/10 based on 208 reviews. Pros: Location: Highly rated for its proximity to public transportation and nearby attractions. Room Amenities: Guests appreciate the inclusion of kitchenettes and washing machines, enhancing the convenience for longer stays. Service: The staff is noted for being friendly and accommodating, with some guests highlighting their helpfulness during check-in and throughout the stay. Cons: Room Comfort: Some guests have mentioned that certain rooms have hard mattresses and low ceilings, which may affect comfort. Bathroom Facilities: A few reviews pointed out issues with water pressure and temperature in the showers. --- 🧳 Ideal For Long-Term Travelers: The in-room amenities like kitchenettes and washing machines make it suitable for extended stays. Visitors to Nearby Attractions: Its location offers easy access to Beitou Hot Springs, Shilin Night Market, and Yangmingshan National Park. Budget-Conscious Guests: Offers a balance between affordability and comfort, especially for those seeking apartment-style accommodations. --- 🔚 Final Verdict Tianmu Star Urban Living presents a practical option for travelers seeking apartment-style accommodations in Taipei. Its strategic location near public transportation and local attractions, combined with in-room amenities, caters well to both short-term visitors and long-term guests. However, potential guests should be aware of the mixed reviews regarding room comfort and bathroom facilities.

The public pool is on the rooftop, and its operating hours are from 12:00 PM to 11:00 PM, meaning it's unavailable in the morning. Many of the lockers by the public pool are severely out of order. The hotel doesn't have Wi-Fi. When I asked the front desk, they cited 'environmental issues.' I've seen many other guest comments with the same complaint, so it seems the hotel has no intention of resolving it. The information stated free parking, but upon arrival at the hotel, I was told there's a disguised service charge of 100 NTD, and it's only valid for a single entry. If you leave and return, you have to pay the service charge again. The breakfast was delicious, with every dish being very tasty. The location is convenient, and the staff were very nice.