Taipei Hotels with Parking

I really enjoyed my stay at Hotel Resonance Taipei. What I appreciated most was the warmth of the service. The staff were friendly, attentive and genuinely welcoming throughout my stay. It never felt like the usual scripted hotel service — there was a sense of sincerity and thoughtfulness in the way they interacted with guests. Sometimes, it is the little things that make a hotel memorable, and the team here made me feel comfortable and well taken care of from the moment I arrived. The hotel is also beautifully designed, comfortable and conveniently located, but honestly, it was the people who made this stay special for me. I have stayed at many hotels, but not every hotel leaves you with a feeling of warmth after you leave. Hotel Resonance Taipei did. Thank you to the team for the wonderful hospitality. I would definitely choose to stay here again the next time I visit Taipei.

Breakfast was not more than ok. They offer a la carte breakfast and you can ask for refills, but it is too complicated and I didn't get what I asked for in two different cases. The gym is OK and serves its purpose. The room was spacious and had great amenities. Location is perfect, a few blocks away from Zhongshan station.

This was the best night I spent in Taiwan, even though it wasn't the most expensive. I really loved Eslite's design – the wood and warm tones gave it a homey feel. It truly felt like sleeping in my own bed, very cozy and secure. The service was a little bit off, though. They asked for a 2000 RMB deposit? I can't remember if it was RMB or NTD, but either way, it felt a bit like they didn't trust their guests. There were a few other minor service issues, but they were all resolved in the end. I'd definitely stay here again next time I'm in Taipei. However, getting to Taipei 101 wasn't as close as I thought… I took a taxi there and walked back, which took almost 20 minutes. It was a bit tiring.

First Impression: The Luxurious Ritual of a European Castle Subtle and Secluded Driveway: As the car turned from the tree-lined Dunhua North Road, it entered a highly private French-style circular driveway, exclusively designed for VIP guests. Museum-Quality Artistic Ambiance: Stepping into the grand and towering lobby, guests are greeted by an aesthetic space adorned with over 1,700 original artworks and exquisite giant crystal chandeliers. Impeccable Welcome Service: The front desk service is attentive and seamless. Upon being seated, guests are immediately presented with a ceremonial special hibiscus welcome tea and hot towels.

The hotel's location is excellent, with convenient transportation nearby, making it easy to get around. There are also many local specialty food stalls and restaurants in the vicinity. The hotel even has a self-service laundry room, which is a great bonus. If I come to Taiwan again, I'll probably stay here.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

The hotel's location is excellent, with subway stations, supermarkets, and restaurants all conveniently nearby. The restaurant on the first floor serves delicious food. The rooms are clean, the staff are very friendly and enthusiastic, and there's a swimming pool, which is a great bonus.

The Regent is thoroughly an amazing experience regardless of if you’re with family, friends, or a solo traveler. The room is incredibly spacious and comfortable with a beautiful bathroom and view of the city. The windows offer a great amount of natural light as well of a view of the city. There’s a well-sized desk too if you, like me, had to do some work during the day. The location itself is close to many other hotels and nearby to a station so transportation and local services are easy and possible. However, while locations like Ximending or Taipei 101 are not too far, it’s also not right outside. From some rooms, you can even see Taipei 101! Nonetheless, the area where the hotel is situated is incredibly quiet, clean, and relaxing. The service was, by far, the highlight of the entire experience. From the moment you walk in the door, there are an incredible amount of helpful and kind attendants to assist and guide you. There was not a single negative experience I could write about. As an international solo traveler, I felt well accommodated to. There are an incredible amount of amenities to make use of. Restaurants, bars, pools, spas, shopping! All within the confines of the hotel. If you’re more of a homebody rather than an explorer, that experience is definitely possible here. The food was amazing and the decor is simply decadent. Overall, it was an amazing stay with minimal to no qualms.

I had a wonderful stay at this hotel. The room was clean, comfortable, and beautifully designed, with a great atmosphere for relaxing. The highlight was definitely the amazing city view from the room. The view at night was spectacular, with the city lights and the main road stretching into the distance. It made the stay feel even more special.

This hotel is super close to Songshan Airport, just 4 kilometers away. A taxi ride takes about ten minutes, or you can take the MRT for three stops, which is incredibly convenient. There are some great restaurants right in the same building; I tried two this time, and both were good. ********* food is always delicious, though the prices weren't exactly cheap. The hotel room was spacious, and the view was nice. For breakfast, the fruit selection was amazing, especially with tropical fruits like kiwi 🥝, dragon fruit, and papaya. I loved it!