Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 30, 2025|Superior Twin Room
Pengsky
The hotel room was very spacious. However, they assigned us a disabled-access room even though we hadn't requested a special room type. This meant the bathroom facilities were all quite low, which was a bit inconvenient. The service attitude was decent, but considering the price, it offered reasonable value for money. The breakfast was okay; nothing particularly special but clean. The overall environment and infrastructure were good, but the cleanliness definitely needs improvement.
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Price per night from:RUB 4,451
Posted on Dec 29, 2025
Guest User
Hotel Review: A Touch of Historic Elegance in Prague
I recently had the pleasure of staying at a remarkable hotel in Prague, and it was truly a memorable experience.
Ambiance and Design:
This hotel exudes a classic charm that transports you back in time, reminiscent of an elegant mansion or even a castle. As someone who has a deep appreciation for historical architecture and culture, I thoroughly enjoyed the aesthetic both inside and out. The décor was not only beautiful but also created a cozy, inviting atmosphere that made my stay feel special.
Service:
The check-in process was seamless, thanks to the exceptionally hospitable staff. The receptionist went above and beyond, sharing valuable insights into the best places to visit and dine in Prague. His recommendations about crowded areas and hidden gems were invaluable, especially for a first-time visitor.
Amenities:
I was delighted by the comfort of the bed and the overall quality of the room. It was spacious and well-appointed, allowing me to truly feel like I was living in a castle. Looking out my window, I was greeted by a lovely garden, which provided a peaceful and relaxing view.
Additional Perks:
One of the standout aspects of my stay was the graciousness of the staff. Even after checking out, I was allowed to store my luggage at no cost, making my departure hassle-free. They offered me extra time to pack my things, which I greatly appreciated.
Overall Impression:
In summary, my stay at this hotel in Prague was enchanting. The combination of stunning décor, exceptional service, and a serene atmosphere made for an unforgettable experience. I highly recommend this hotel to anyone looking to immerse themselves in the charm and history of Prague.
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Price per night from:RUB 3,908
Posted on Apr 14, 2026
M.Ashal
We had a great stay at Grand Hotel Prague Towers. The service was phenomenal from start to finish, and the rooms were very well cleaned every day, which really stood out.
Food and drinks at the hotel are a bit more expensive compared to prices in the city, but the convenience and wide selection make it worthwhile, especially after a long day. The elevators are fast, so staying on a higher floor is no issue at all.
The room was spacious, with large comfortable beds and a bathtub, which was a nice bonus. If you stay higher up, the views are open and very enjoyable. The spa located at the top of the building is a highlight, and having access to Thai massage on site is a big plus.
There is also a gym with modern equipment. It is not very large, but more than enough to stay active during a trip.
Parking is plentiful at the hotel and included, which is a big advantage. There is also a metro station right outside the hotel, making it very easy and quick to get into the city center.
Breakfast was excellent with a wide variety and honestly nothing to complain about. Overall, a high-quality hotel with great comfort, service, and facilities. I would happily stay here again.
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Price per night from:RUB 11,838
Posted on May 5, 2025
Zhuyuxixi
Hotel location is good, the surrounding environment is good, very quiet, very close to the tram station, more than ten minutes walk from a bus station in Prague, the room is large, the facilities are very good, there is a kettle, the front desk brother and the young lady are very good service, For my problem is always very good to help me solve in time, the hotel buffet breakfast is rich, variety, taste good, go to Prague in the future, will choose the Pet Hotel, really worth recommending!
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Price per night from:RUB 5,965
Posted on Oct 29, 2025|Double Room - Non-Smoking
Guest Userthe hotel is clean but basic accomodation. no kettle in the room. breakfast reasonable actually above expectation. about six/seven minutes from train station. near commercial area, not close to attractions. only a few attractive eating places around there.
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Price per night from:RUB 5,942
Posted on Mar 18, 2026|Classic Double or Twin Room
Guest UserThe hotel is clean and the location is perfect. However, there was a spa and a sauna for free in the booking but when you go there, you have to pay for these amenities.
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Price per night from:RUB 7,364
Posted on May 12, 2025|Standard Room
K-KHWe booked three rooms for a group of six and stayed for three nights. Upon check-in, we immediately found that the rooms were significantly smaller than what we had booked. After having contacted front desk and Trip.com, rooms cannot be changed and we were only offered very minimal compensation without clear explanation for the discrepancy in room size. We felt very frustrated not to mention the time wasted seeking for remedies.
The hotel’s central location is perfect for exploring main attractions but several aspects of our stay did not meet expectations. 1. Room Size & Cleanliness: The room was small and the overall cleanliness was below average. For instance, the hairdryer full of fingerprints and grease (no hygiene bag) is put right next to clean bath towels. 2. Privacy Concern: An uninvited housekeeping staff entered our room without knocking to promote a €25 hotel branded teddy bear, which is totally unacceptable and lack of respect for privacy. 3. Breakfast Experience: Breakfast had a wide selection but it was served in the bar area (where is the main entrance of the hotel to reach hotel front desk) and mezzanine floor with fairly limited seats. Food was laid over bartender’s countertop that created a chaotic and stressful environment especially during the breakfast peak hours. 4. Security Concern: As the hotel was modernised from a historic building, there are structural limitations e.g. the staff / housekeeping lift and dedicated lift to the rooftop bar share the same lift lobby for hotel rooms. The bar lift somehow also provides access to hotel room floors. This poses security concerns since non-hotel/bar guests could potentially access hotel rooms without any security checks.
This hotel would suit travelers who prioritize location than any things else. Based on our experiences, it should not be classified as a five star as it claims for.
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Price per night from:RUB 13,260
Posted on Sep 30, 2025
Guest UserThis hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on.
The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment.
The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet!
Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers.
WIFI was just about adequate.
Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!
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Price per night from:RUB 3,873
Posted on Dec 31, 2018
Guest UserThe breakfast was good and the variety was able to satisfy different tastes. The location of the hotel is also close to a few hundred meters from the subway station. Only the hotel room facilities are relatively poor. The bed was small and there was a damp smell in the room. The 1st floor wifi signal is too bad, and it is not the same. The cell phone signal is also not good. The room was very poorly sounded, and at night I could hear the sound of snoring in the next room.
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Price per night from:RUB 3,954
Posted on Jul 1, 2024
PTRTerraThe room is very clean and hygienic, with complete facilities and a suitable size. The hotel environment is very good. There is a fountain at the door. There are many cherry trees full of fruits in the small park not far away. There are bars, billiard halls, swimming pools, restaurants, etc. The parking lot is also quite good. For transportation, you need to walk a few hundred meters to the main road where there are trams and buses.
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Price per night from:RUB 6,162