5-Star Hotels in Prague

This bed was so unique, I felt like a medieval European princess! My room overlooked Charles Bridge, and the hotel minibar had so many drinks and spirits, plus they even gave me a big bottle of champagne which I brought back home. It was truly a vintage and wonderful experience. The only downside was the shower pressure; it was quite low, I wonder if the pipes are old. Oh, and the hotel breakfast was perfect too! Eating breakfast while gazing at Charles Bridge was an amazing experience, and the food itself was delicious. That toast with butter and blueberry jam was so good, and the smoked salmon too. It was my first time having soft bread in Europe, haha, I was so scarred by German bread! It's so convenient to walk to Charles Bridge and all the other sights for a city walk. I love Prague, and I'll definitely choose this hotel again next time.

Stayed here recently and had a great experience overall. The hotel was very clean throughout, and the room was well-maintained and comfortable. The location was convenient, with easy access to nearby attractions, restaurants, and transportation. Service was consistently professional and efficient. Staff were helpful whenever needed and made the stay smooth without any issues. The amenities were also well-kept and added to the overall comfort. Overall, a reliable and enjoyable stay. I would definitely consider coming back.

Nice big rooms, and big beds, relatively comfortable beds. Location is ok with 2 supermarkets very nearby. Hilton hotel is directly opposite. Most tourist attractions are not very far away. There is a good Chinese restaurant called Moon in Prague, around 9-10 minutes walk away. The curtains let in light a bit from the top all night. The shower is not good it's very squashed, i could barely turn around in the shower and the hand held showerhead is low, a lot of water goes out of the shower area onto the bathroom floor. The bathroom sink is good with a big counter. Prague is a more lively and active city that Budapest, especially at night. We liked the Mucha exhibition, although not many artworks, because we are fans of art nouveau.

We had a great stay at Grand Hotel Prague Towers. The service was phenomenal from start to finish, and the rooms were very well cleaned every day, which really stood out. Food and drinks at the hotel are a bit more expensive compared to prices in the city, but the convenience and wide selection make it worthwhile, especially after a long day. The elevators are fast, so staying on a higher floor is no issue at all. The room was spacious, with large comfortable beds and a bathtub, which was a nice bonus. If you stay higher up, the views are open and very enjoyable. The spa located at the top of the building is a highlight, and having access to Thai massage on site is a big plus. There is also a gym with modern equipment. It is not very large, but more than enough to stay active during a trip. Parking is plentiful at the hotel and included, which is a big advantage. There is also a metro station right outside the hotel, making it very easy and quick to get into the city center. Breakfast was excellent with a wide variety and honestly nothing to complain about. Overall, a high-quality hotel with great comfort, service, and facilities. I would happily stay here again.

Booked a twin room. Location of Urban Crème is so convenient with a tram stop right outside the hotel and the Central Bus Station within a short distance of 300m. Lots of eateries around. Room is nicely furnished with modern decor and the usual kettle and fridge. They even provide a Nespresso coffee machine with capsules. The shower and toilet and wash basin is separated, which is good for stay with friends as one can shower while the other wash up to save time.

There was one big problem at the hotel, it was almost always smelling food (frying fish or anything else) even in the rooms. If you are planning to stay at this hotel, never take the rooms above kitchen, take rooms at higher floors. Ours was 205, and cooking odors were filling into our room straight from the kitchen to our bathroom and then the room itself beginning from 05:00 AM. We stayed at this hotel for 3 nights, and couldn't have rest, though beds were quite good. You will not feel comfortable sitting at the reception or at the bar as well, as there is that disgusting kitchen odors all around almost all the day. One more thing we did not like as well, the deposit of €100 upon check-in, though we made all the payment beforehand. We have checked out for two days already, and this €100 has not been refunded yet. The staff is very helpful and professional. Special thanks to beautiful Ms. Veronica 😊 Many city attractions are in a walking distance from the hotel, many good shops are around, so that you can do your shopping.

The hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special. We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more. A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time. We would only recommend the hotel for its location and the artistic decor, but never for the service.

Very satisfied with the room, facilities are new and complete. The front desk staff were very friendly and welcoming. Most importantly, the breakfast was excellent, especially the soft and fragrant croissants. We were supposed to get two breakfasts for two nights, but the front desk told us we had four, which we really appreciated! 😊

You absolutely *must* try the breakfast! The ingredients themselves are exceptional. You can enjoy a leisurely meal in a quiet and spacious setting, and it was, without a doubt, the best breakfast I've ever had in my life. The hotel itself was also superb, and I really appreciated how attentive and dedicated the staff were to making sure everything was taken care of.

Overall, this hotel was a mixed bag of great vibes and some annoyances. Got lucky with a top-floor room featuring two skylights and nice interior arrangement (it was a long desk behind the bed)—super aesthetic and gave off cool vibes. But the ventilation was a nightmare. Not sure if I couldn’t figure out the system or what, but the room felt insanely stuffy all day. Not hot, just suffocating, like the air was trapped with no flow. Even closing the skylight curtains for the day when out didn’t help; it was like the room was hoarding a day’s worth of stale heat. I cannot imagine I was sweating at night while it was 12°C outside... If they could fix the airflow or add some cooling, this place would be near perfect. I hung the “do not disturb” sign but left empty plastic bottles outside for pickup. Second and third mornings, they were still there—felt like no staff even came to this top floor (only two rooms up here on 4/F). Check-out was meh; the staff only cared if I used the Mini Bar, no questions about my stay. They seemed pretty junior. Now, the location? Absolutely unreal. No matter which attraction you hit, you’re back at the hotel in 15 minutes—crazy convenient. The hotel itself looks stunning, the kind of place that makes people jealous when they see you walk in. Honestly, aside from the stuffy room, I was pretty happy.