Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 5, 2026
Anonymous UserWe stayed here for one night before our early departure from Edinburgh airport. It was an easy few minutes walk to the airport. There’s also a bus that comes quite often.
A modern hotel with very clean rooms and stylish interior. The room is not large but enough for us to have two big luggages open.
Only improvement I would suggest is to have a bigger menu with more options. Otherwise service was excellent and the crew friendly.
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Price per night from:VND 2,752,962
Posted on Jul 21, 2026|Double Room
Guest UserThe hotel was conveniently located about 20 minutes from the airport by tram and about 15 minutes from Edinburgh Waverley by train. There is a large outlet mall with big supermarket names (Tesco, Aldi, etc) about 10 minutes away. Quite a convenient place to stay for a couple of days! Staff were really helpful and friendly. The bed was comfortable and the room was very quiet. Really enjoyed my stay at this hotel!
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Price per night from:VND 2,349,712
Posted on Jul 25, 2026|Twin Room
strongtea929Booked a twin room for a trip with the kids. The room was clean, no issues there, and the size is pretty standard for the UK. The bathroom was actually quite spacious, but the sink and basin design was terrible – especially the basin. It's a countertop basin with the faucet on the side (I don't usually take photos in hotels, so I forgot to snap one), and no matter how you use it, water splashes everywhere, all over the counter and the floor. The hotel doesn't provide complimentary bottled water; there's a message on the mirror encouraging you to drink tap water, which is fair enough. The tram station for the airport is very close to the hotel, but unfortunately, it was out of service on the day we were heading to the airport. We ended up dragging our luggage for about fifteen minutes to catch the Airlink 100 next to the train station.
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Price per night from:VND 4,389,230
Posted on Sep 21, 2026|Double Bed Room with Sofa Bed
Guest UserAlthough the hotel isn't in the city center, it's still quite convenient for getting around, with several bus lines terminating nearby. The convenience stores are very welcoming to Chinese visitors, and the mall across the street is handy, even offering Chinese food to satisfy our 'Chinese stomachs'.
The service was excellent; the front desk staff, especially one handsome gentleman, was warm and friendly, even remembering guests who had checked in before. 👍
Breakfast was a standard, decent English breakfast – clean and hygienic.
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Price per night from:VND 2,186,860
Posted on Apr 25, 2026|Executive Queen Room with Sofa Bed
Jolly TkI visited Edinburgh over Easter, which was also my birthday, and had a wonderful stay. Magda was incredibly kind and arranged an early check-in before noon after I confirmed the day before. She also surprised me with balloons and chocolates in my room for my birthday, which was such a thoughtful touch.
The staff provided clear information and gave excellent recommendations on places to visit, making my first trip to Edinburgh even more enjoyable. The hotel’s central location was perfect, close to all the main attractions, and the pool was a great bonus.
I thoroughly enjoyed my stay and would happily visit again.
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Price per night from:VND 2,640,517
Posted on Aug 16, 2026|Standard Room
Niugulu·narenbuheTraveling on a budget with a self-drive car, I was pleasantly surprised. It was arguably the most comfortable night's stay I had in all of Scotland. Being an international chain, the breakfast was also a bit more varied than other hotels. The room was quite spacious, pretty much on par with a Holiday Inn back home, just a tad older. Plenty of parking space too.
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Price per night from:VND 2,070,538
Posted on Jul 29, 2026|Family Room
Anonymous UserThe family room was very clean. Although it was located near the main street, it wasn't noisy at all. Both rooms had blackout curtains and door stoppers. I couldn't figure out how to use the washing machine, but the staff responded very quickly to help. The location is great; it's only a few pounds by taxi to the attractions, or you can even walk if you're up for it. Overall, a very comfortable stay.
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Price per night from:VND 3,307,432
Posted on Jul 25, 2026|Superior Twin With Balcony
Guest User
Very nice stay overall. The room in the Ribbon Building (main building) was spacious and comfortable, with a decent view from the 12th-floor rooftop — probably the best view of Edinburgh.
Breakfast was excellent, with a wide range of choices, which made the mornings especially enjoyable.
One downside was the room allocation process. The room we were originally assigned was different from what was described on Trip.com, and there was a big difference between the James Craig building and the Ribbon Building, which caused some delay and confusion at check-in.
Service was mixed: some staff were extremely nice and helpful, while others seemed slow, a bit arrogant, and at times discriminatory toward Asians.
The bars are excellent and offer a very nice view.
Overall, the facilities and scenery are of 5-star quality, but the service and staff members are not yet up to the same standard.
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Price per night from:VND 5,366,338
Posted on Jun 11, 2026
MalichathThe Hotel has modern decor, a nice atmosphere, and is neat and clean. The room is a bit small, but it's comfortable and ok for a short stay. It's well decorated and tidy. It's a bit far from the center, about a 20-minute walk, but it's very convenient to travel by the tram, which stops in front of the hotel, only 5 mins reach the center. There's only 1 tram in the city. If you come by train, getting off at Waverley Station, you walk to the Waverley Market, the Princess Street exit, and you can get on the tram to the hotel, getting off at the Haymarket stop, very very convenient. As I'm Thai, I met a Thai staff member at the reception, and he's very nice, friendly, and helpful. I will certainly come back to stay here if I come to Edinburgh again. Edinburgh is so beautiful, like a fairy tale.
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Price per night from:VND 2,508,685
Posted on Jul 14, 2026|Family Suite
Guest User
Nancy and the heavily made-up auntie who did the cleaning provided excellent service. The washing machine and dishwasher in my original room, 27 on the second floor, were broken. They later moved me to room 23, where the appliances worked, though they were a bit old. However, when I went to shower at night, I found the hot and cold water taps were broken and I couldn't adjust the temperature at all. There was no one at the front desk at night, and the water was scalding hot. I informed the staff on Saturday morning, but it still wasn't fixed when I returned that evening. It remained broken until I checked out on Tuesday. I don't know how I managed to get through those days with only scalding hot water.
There's a bar downstairs, and I was woken up twice on the first night by the noise. On another night, I was woken up at 12 AM by people celebrating a birthday.
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Price per night from:VND 2,939,078