Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 2, 2026|Deluxe King Room
Guest UserThis was the most expensive hotel we booked for this trip, but the experience wasn't great. The soundproofing in the room was poor, and the garbage truck dragging along the cobblestone streets downstairs was very noisy early in the morning. The hotel's location is excellent, though, right in the Old Town and close to Holyrood Palace.
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Price per night from:£213
Posted on Apr 18, 2026
Guest User
This hotel is perfectly located with Edinburgh city centre. Easy access to all attractions by foot or public transport.
Room offered a view of the castle and Usher Hall, not at all bothered by noise.
Customer service was excellent, cleanliness of rooms and throughout exceptional and ambiance and decor throughout was outstanding. Food and dining set to high standards and excellent.
Access to One Spa very convenient and pleasant throughout.
Highly recommend.
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Price per night from:£299
Posted on Dec 24, 2025|Premium Room with Sofa Bed
OllieSLovely hotel with a really nice vibe. Beds are so comfy. Nice showers and luxury toiletries. Great amenities with snacks, coffee machine, local filter coffee etc in room.
Staff are great and very friendly. Happy hour from 5 to 6pm with free drinks in the bar. Lovely coffee from the conservatory bar. Great selection at breakfast.
All the staff are what makes the hotel so good. Really positive attitudes and always friendly.
Highly recommend this hotel.
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Price per night from:£202
Posted on Feb 23, 2026|Standard Double Room
kei0303
The hotel was nice staff were friendly and the amenities were amazing pool and gym were perfect the only down side was the pillows and bedding the duvet covers feel like scratch paper and don't fit the sheets propperly amd the pillows were stained and thin as anything they clearly meed to invest in new pillows and sheets as its effected our stay other than that the rooms were nice and spacious if recommended this hotel and hopefully they sort the issues the the beding out as that was the only negative me or my partner had about our stay
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Price per night from:£116
Posted on Jul 18, 2026|2 Double Standard
A^3We booked this hotel not knowing that it is literally next to the zoo. So it was a pleasant surprise and we decided to include the Edinburgh Zoo as part of our itinerary when we were there. There’re bus stops infront of the hotel that conveniently transport us to the city centre in 15min; as well as to the airport. The bus systems there are superb and most of the times the buses arrived on schedule.
There are no bottled mineral water, toothbrushes, toothpaste, comb or other sanitary products (except for shower gel, shampoo and handwash) provided in the room. However, there is a note pasted in the toilet that one has to ask for these items at the reception counter if one requires any of these. We didnt notice the pasted note in the toilet; thus we did not ask for these during our stay..
We were also surprised that there was no mini fridge or safe which are normally provided in a hotel room. Nonetheless we were happy when there’s an iron and ironing board in our room.
We noticed that the housekeeping service usually starts around 9am. We were in the room at around 9.30am when someone from the housekeeping dept tried to open the door. So if you intend to wake up late, we suggest to keep your door locked and latched. Their housekeeping is efficient as we think they need to be on schedule but many times our used cups were not cleaned thoroughly (or replaced) as there were still stains in the cups. 1 day 1 of our half-drink bottled drinks was removed from the table which we presumed the housekeeper could have thrown it away.
On the whole, it’s a pleasant stay for our family.
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Price per night from:£97
Posted on Sep 13, 2026|Deluxe Double Room
Guest UserThe location is good, very close to the airport. The room is a bit old, but I expected that when booking, so I won't comment on it.
The in-room Wi-Fi was problematic; there was no signal as soon as I entered the room, but it connected if I moved closer to the bathroom.
My biggest complaint is that from check-in, the front desk repeatedly asked me to pay a so-called 'city tax,' even though I had clearly paid this fee when booking on Trip.com, and it was noted in my confirmation. After checking, the front desk said I didn't need to pay, and that was that. However, at check-out, I was again asked to pay this city tax, and I had to pull out my confirmation and argue with the front desk. I booked the room myself, and my English is good enough for communication, yet I almost paid this fee mistakenly. I'm not sure if it's a Trip.com issue, a hotel issue, or a communication issue, but I want to remind every guest booking here not to pay this city tax twice.
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Price per night from:£119
Posted on May 10, 2025
Sanasar
From a hotel of this level and price you expect more for breakfast. At least delicious coffee :) and a cup for toothbrushes in the bathroom would not hurt either.
By the way, about coffee - if you come at 8 am or later, then while you wait for the waiter with coffee you can sit - what prevents the hotel from installing a coffee machine so that I can serve myself is a mystery.
The location is excellent, everything is within walking distance.
The room is large, the height of the ceilings causes a wow effect :) the bed is beyond praise.
There is a gym, a swimming pool, a spa and even a yoga mat and scales in the room - I did not use any of the above :))
They ask for a deposit of 150 pounds upon check-in. You would think that they have crooks living here and I will run away without paying.
In general, considering the price, I would think twice - maybe there is cheaper nearby, but not much worse.
The restaurant across the road Kyole is simply brilliant! I recommend 👍 and a little further, but also a minute's walk away, a good shop of kilts and traditional clothes, not a souvenir shop like on the Royal Mile.
We went to the airport by bus number 100, very convenient, the bus stop is two minutes from the entrance to the hotel, the stop at the airport is right opposite the entrance, the price for two with luggage is 11 pounds, inside there is a place to put bags. We got there in 30 minutes. Everything is convenient and fast.
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Price per night from:£232