5-Star Hotels in Edinburgh

Stunning hotel one of the best in Edinburgh impeccable service incredible whisky selection

Traveled with my wife and our 10-year-old kid. The location was superb, right in the heart of town—near Scott Monument and directly in front of Victoria Garden. The hospitality was top-notch, especially in the F&B department. A waitress from Asia (likely Nepal) was exceptionally professional and friendly. An amazing place to stay with family & friends—highly recommended!

The hotel is perfectly situated right on the Royal Mile – the location is absolutely superb! It's just an 8-minute walk from the train station. Be aware that there are some steps along the route, which might be a bit of a workout if you're carrying heavy suitcases. It's a very family-friendly hotel. The bedroom has a large bed, and the living room sofa converts into a double bed, comfortably accommodating two adults and two children. Our room was incredibly clean, newly renovated, and surprisingly quiet. Even though the Royal Mile is bustling with street performers and activities, we couldn't hear any noise from our room at all. Having amenities like a washing machine and oven in the room was a huge plus. Just a note: toothpaste, toothbrushes, and slippers aren't provided as standard. We brought our own dental kit, so we only needed to ask the front desk for slippers. Breakfast is served à la carte; you order what you like, and top-ups are available if you're still hungry. Edinburgh Castle is a mere 5-minute walk to the right from the hotel's entrance, with plenty of shops and restaurants nearby – incredibly convenient!

Although the absolute price was a bit high, the value for money was excellent! The space was huge, equivalent to two bedrooms with bathtubs, plus an oversized living room, hallway, and walk-in closet. Gin, whiskey, vodka, cola, designated beers, and other drinks were all free to enjoy. There was twice-daily housekeeping service, and coffee capsules were refilled constantly. I was very satisfied. However, the hotel overall felt a bit dated. The main entrance surprisingly didn't lead to the lobby; it seemed to be more focused on dining and the spa. The actual lobby was hidden on the basement level with no signs.

The absolute best thing about this hotel is the service! We checked in late at night, tired and cold after getting off the train. Isabel at the front desk was incredibly thoughtful, preparing various hot drinks for us, and cookies and teddy bears for the kids. She personally escorted us to our room, engaging in such a warm and fun interaction with my two children along the way that they absolutely adored her! During our conversation, Isabel learned about the kids' favorite colors and toys. The next evening, she even came to our room to deliver gifts for them, which made the kids incredibly happy! My older daughter repeatedly told me to make sure to give a huge shout-out to the lovely Isabel! The hotel's location is also great, convenient for both the train station and the attractions in the Old Town. The breakfast restaurant offers a nice view as well.