5-Star Hotels in Edinburgh

Stunning hotel one of the best in Edinburgh impeccable service incredible whisky selection

This is our 2nd time stayed at the hotel. Unfortunately this time we didn't get the ROOM#203. We were assigned to room very groomy then changed to room601 then finally to 604, thanks to Ms Joe, she is very attentive & helpful on Christmas eve. Breakfast started really late at 8.30am , but the staffs are very attentive & caring. To enjoy this hotel next time I must request.to BoOk Room 203 again

The room was decent, the location was great, and the bed was comfortable. However, we were assigned a first-floor room right by the entrance – I'm not sure if this was intentional – and we didn't get a wink of sleep on any of our four nights. First off, the glass door was broken and couldn't be securely locked, which meant absolutely no soundproofing. We could hear every word pedestrians said on the street. Given its central tourist location, loud pedestrians, particularly intoxicated ones, would pass by until well past midnight, making a lot of noise. Then came the constant banging of doors in the morning. Even more terrifying were the sounds of luggage being dragged and lifted (due to the building's layout, all luggage had to be carried up stairs), which sounded like an earthquake, starting as early as 5 AM. We were utterly sleep-deprived and on edge! We tried to just tough it out, but by the time we left, our entire family was completely drained.

A lovely hotel with a luxurious feel to it. Great service from staff even when we had an issue it was sorted swiftly and professionally. Both the restaurant and the bar, which also served food was excellent and staff everywhere were very attentive and courteous. It would be a good idea to offer the reduced breakfast rate when hotel guests change their mind for their whole stay not just on the day they check in as plans can change as tourists to Edinburgh, especially with the weather being so hit & miss! Especially if they call ahead to book a breakfast. The location of the hotel just steps away from the foot of the Edinburgh Castle is perfect and walking distance to most places. The pool is fantastic but once again, when at the pool, guests may change their mind and want to visit the spa facilities so it may be a good idea to offer an hour option for those wishing to do this. This would benefit both hotel and guests. A great hotel and I would highly recommend.

I had a very satisfying stay. The hotel is just a few minutes' walk from the train station, and most of Edinburgh's other attractions are easily reachable on foot, which was perfect. The bed was incredibly comfortable, and all the hotel staff were very welcoming. I saw other reviews mentioning that deposit refunds take a while, but I haven't experienced that yet. I'll update my review later.