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Posted on Aug 31, 2026|Premium Two Double Room With Ocean View
Guest UserI chose this hotel specifically for its balcony and ocean view, and the breathtaking scenery truly met my expectations. The room wasn't huge, but it wasn't cramped either – just the right size. It was clean and well-stocked with amenities; the slippers were a particularly nice touch. I was also impressed that the towels were changed daily! Having laundry facilities available was a lifesaver. While a bit pricey, the location was excellent. K-Mart was within walking distance if you didn't mind a bit of a stroll, and my desired Cafe Gudcha was also nearby. I did a fair bit of walking, but it meant I could enjoy everything without relying on buses. I also stumbled upon Crab Daddy nearby, and the food there was surprisingly delicious – highly recommended! Despite it being the rainy season, we were fortunate with the weather and had a fantastic vacation!
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Price per night from:£116
Posted on Jun 18, 2026
Anonymous UserThe response time on WhatsApp wasn't very prompt. When I asked for a bottle opener to enjoy a Corona, they told me it wasn't available via WhatsApp. However, when I took the bottled Corona to the front desk and asked to borrow an opener, they opened it for me on the spot. I imagine others might feel the same way about the WhatsApp service. But, since a King Suite was available and I was upgraded, it wasn't a big deal. I got to drink my beer after all. And the acai bowl from the deli was delicious.
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Price per night from:£164
Posted on May 13, 2026
Guest UserThe staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best.
I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam.
Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good.
I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me.
The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill.
This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!)
There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip.
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Price per night from:£118
Posted on Oct 16, 2023
Anonymous User
Originally to play golf, but unfortunately the season is not always rain, you can try driving range. Affected by the three-year epidemic, there are some tropical signs on the surface of the resort facilities. It is estimated that the labor cost is too expensive and the short-term power outage can be encountered, but the facilities in the house are still good, except for the wonderful shower. The service staff is very good and often vvvip treatment. I wish you normal as soon as possible!
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Price per night from:£88
Posted on Mar 20, 2026
Abaicaoyuan
This hotel was my stopover accommodation after transiting through Guam. It's very close to the airport, about 3 kilometers away, and a 5-minute taxi ride. When departing for the airport in the early morning, you can ask the front desk to call a taxi for you. The room was spacious, but the lighting setup was just okay and not really to my taste.
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Price per night from:£76
Posted on Jan 13, 2026
Guest User
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
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Price per night from:£110
Posted on Dec 25, 2025
Guest User
I was worried after reading reviews about the old facilities, but I was completely satisfied. I went to the supermarket to buy cheap meat and cooked it myself. The room was spacious, with two bathrooms, a dining table on the left and right, and a large refrigerator. I was very satisfied with the price. There was a large pool in the yard behind the front desk, and I had a great time playing underwater basketball. The air conditioning was quite loud, so it might be a bit annoying for those with sensitive skin. Other than that, I was very satisfied.
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Price per night from:£76
Posted on Feb 26, 2024
StripedPumpkin
The facilities were quite dated but room was clean. I've read some reviews that mention cockroaches but I turned on the light on and off multiple times during nigh time and I didn't see one. The hotel is very close to the airport which was both a plus and a minus. Less time traveling but I could hear the noise in the room every time a plane landed/took off. There is a large market, Payless, nearby and a gas station too - convenient for filling up the rental car before returning it.
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Price per night from:£65
Posted on Jan 4, 2026
Guest UserIt was the best Guam trip ever!! The hotel is excellent.
Snorkeling at the private beach was especially fantastic. Ipao Beach has many coral reefs and you can observe various kinds of tropical fish. Just be aware that the equipment rental seems to be closed on Tuesdays!
The pool with an ocean view has a slide which was a lot of fun, and the breakfast was delicious.
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Price per night from:£134
Posted on Aug 16, 2025
Guest User
I chose this hotel because our plane was at 3:40 in the morning, and this hotel was very close to the airport and provided free drop-off service. We stayed overnight. The hotel is very old, the facilities are quite old, but the health is OK. The old gentleman at the front desk was very responsible. We asked him what time he needed to leave. He said that two hours in advance was enough. We said that we had to go through the customs and departure procedures. He said that the procedures were very simple and directly checked in. Really, the departure was done at the check-in counter, very soon. At the scheduled departure time, the driver came on time, called us, and helped carry the luggage downstairs and put it on the car. There is no elevator in this hotel, so it is not convenient if there is a lot of luggage, we live on the second floor.
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Price per night from:£72