Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 23, 2026|1 King Or 2 Double Beds Premium
gangwang119
The hotel facilities are new and very clean. It's conveniently located, though a little bit outside the city center, but that's not an issue if you have a rental car. This bay is pretty much it for the hotel's location – going further left down the beach isn't as good. There's nothing really to complain about regarding the hotel itself. We booked a connecting family room, but the downside is that it doesn't have a sea view. Something to note if you're booking a family room. Kids under 12 eat breakfast for free, which saved us a lot of money with our two adults and three kids. Our entire stay was very comfortable, relaxing, and enjoyable. Every staff member was incredibly friendly. The swimming pool and water park are a bit small, but they were perfectly adequate for our children. You can borrow life jackets for free at the Marine Center, but snorkeling masks and snorkels need to be rented for $15 per use. So, it's a good idea to bring your own snorkeling masks and snorkels from home and just borrow life jackets here. Snorkeling is very safe because it's within the lagoon, and the beach is excellent. However, if you're looking for high-quality snorkeling, you might need to go to other beaches. The only drawback was that breakfast items weren't replenished very promptly; we often had to wait for many things, but we didn't encounter any of the other issues mentioned in previous reviews.
Show more
Price per night from:RUB 12,275
Posted on May 4, 2026
Guest User
I loved the bathtub! It was super comfortable and an extra bonus I was able to watch TV from the bathtub!The balcony was big and spacious. The noise from the on-site birds i didn't like nor the sounds of the frogs at night. The bright lights at night meant i couldn't open my blinds. Saw wasp nests in balcony area? Swimming pool area was massive! Beautiful sunsets!!Soft and dreamy pillows. The shower is small nor could i use it. Phoned reception no answer. There was a hole in one of the bath towels. Soft sand at the beachfront.
Show more
Price per night from:RUB 18,399
Posted on May 13, 2026
Guest UserThe staff were very friendly. I stayed one night in the Island Wing and four nights in the Tower Wing, and the Tower Wing was definitely cleaner. While it's hard to expect the same service quality or cleanliness as a Lotte Hotel in Korea, I felt that all the staff were doing their best.
I stayed in a club room, so I experienced the 7 AM breakfast, 2 PM afternoon tea, and 5 PM happy hour. I only went to afternoon tea once; after that, I didn't feel the need to go again. The selection was simple, and while juice was provided, the coffee machine was off, so I couldn't get my caffeine fix in the afternoon, which made it less worthwhile. The desserts offered at afternoon tea were the same ones served at the 5 PM happy hour, so having one or two then was enough to satisfy any dessert or bread cravings during my stay in Guam.
Both breakfast and happy hour had a decent variety of menu changes daily, so it never got boring. As it was my nth visit to Guam, and I'd pretty much tried all the unique food options, it was actually more convenient to just eat at the hotel at set times. Oh, and the draft beer at happy hour was pretty good.
I can understand why some people might compare Lotte with Tsubaki or Hilton because of the pool. But my routine was to have breakfast, enjoy a good swim in Tumon Beach, and then, when I felt like relaxing, head to the Lotte Hotel pool for another swim before returning to my room. So, the Lotte pool was perfectly satisfactory for me.
The Tower Wing club rooms are on floors 14-16 (I was on the 16th floor), so the view was fantastic, and I could even watch Tsubaki's fountain show from my room in the evening. However, due to the angle, the sun sets behind Tsubaki and Nikko, making it unsuitable for watching the sunset from the room. For sunsets, you'd need to go to a sunset viewpoint or a coastal establishment like Tashigrill.
This time, I didn't rent a car and bought a 5-day Red Shuttle pass, which I used daily. It was convenient to take the northbound route from the GPO area, which passed Nikko and Tsubaki, and dropped me off right in front of Lotte. Similarly, taking the southbound route from the same stop to GPO or to Don Quijote (via Donki car) was also convenient. Honestly, it's a bit annoying if the hotel lobby entrance and the shuttle stop are far apart, especially when it's hot. But with the stop right in front and no uphill climbs or stairs, it was incredibly convenient and I didn't feel any inconvenience without a rental car. (Though, if you plan to visit the south, Emerald Valley, or waterfalls, you definitely need a rental car!)
There were many Korean staff members at Lotte Hotel, and I received plenty of towels and water throughout my stay. It was a convenient and enjoyable family trip.
Show more
Price per night from:RUB 14,082
Posted on Oct 16, 2023
Anonymous User
Originally to play golf, but unfortunately the season is not always rain, you can try driving range. Affected by the three-year epidemic, there are some tropical signs on the surface of the resort facilities. It is estimated that the labor cost is too expensive and the short-term power outage can be encountered, but the facilities in the house are still good, except for the wonderful shower. The service staff is very good and often vvvip treatment. I wish you normal as soon as possible!
Show more
Price per night from:RUB 11,810
Posted on Oct 21, 2025|Twin Room
s.haloLocation: Close to the airport, within walking distance of Ipao Beach (though the surrounding area lacks security and safe road maintenance). A car is recommended. It's not easy to coordinate with the operating hours and methods of convenience stores or nearby retail establishments.
Room Conditions: Equipped with facilities worthy of a 3-star business hotel, the hotel offers efficient accommodations. The rooms are comfortable and safe (with network access) compared to the familiar hotel facilities. The hotel also offers the latest trendy video equipment (global content for all ages). The receptionist's prompt check-in and personalized service will help ease any awkwardness upon arrival.
☀️ Above all, Guam’s signature wide-open skies and warm sunshine let you truly soak in the feeling of solarity.
When I had the chance to ride along Tumon Beach and visit with a small group, I found even more joy by making use of the main facilities like the BBQ area, outdoor pool, and fitness center. There was so much to enjoy—and even more to look forward to!
Show more
Price per night from:RUB 8,434
Posted on Jan 13, 2026
Guest User
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
Show more
Price per night from:RUB 13,003
Posted on Feb 26, 2024
StripedPumpkin
The facilities were quite dated but room was clean. I've read some reviews that mention cockroaches but I turned on the light on and off multiple times during nigh time and I didn't see one. The hotel is very close to the airport which was both a plus and a minus. Less time traveling but I could hear the noise in the room every time a plane landed/took off. There is a large market, Payless, nearby and a gas station too - convenient for filling up the rental car before returning it.
Show more
Price per night from:RUB 7,279
Posted on Feb 8, 2025|Accessible Two Double With Bathtub
Ruby Ann Sisonthe location and the room are awesome. We have the ocean view with balcony. We enjoy as family the scenery of sunset. We also love the amenities: the pool area is good for a family bonding, there is a place for toodlers and parents to enjoy.
the staff are all welcoming and friendly. The food also are superb, esp the buffet: everyday has a theme for the lunch so it really makes your appetite hype.
The room is clean and big, my toddler really enjoy walking around the room. The comfort also is huge with its bathtub.
We really enjoy our vacation and we really recommend the place.. The price really worth the accomodation.
Thank you Hilton Guam, till next time!
Show more
Price per night from:RUB 15,011
Posted on Aug 16, 2025
Guest User
I chose this hotel because our plane was at 3:40 in the morning, and this hotel was very close to the airport and provided free drop-off service. We stayed overnight. The hotel is very old, the facilities are quite old, but the health is OK. The old gentleman at the front desk was very responsible. We asked him what time he needed to leave. He said that two hours in advance was enough. We said that we had to go through the customs and departure procedures. He said that the procedures were very simple and directly checked in. Really, the departure was done at the check-in counter, very soon. At the scheduled departure time, the driver came on time, called us, and helped carry the luggage downstairs and put it on the car. There is no elevator in this hotel, so it is not convenient if there is a lot of luggage, we live on the second floor.
Show more
Price per night from:RUB 7,869
Posted on Aug 29, 2024
Mugan Anak
About 15 minutes walking distance to the nearest restaurant and another 10 minutes to the closest shopping mall.
Show more
Price per night from:RUB 6,828