Mercure Perth on Hay
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Perth

Mercure Perth on Hay

Health ProtectedRenovated in 2023
417 Hay St, Perth, Western Australia 6000, Australia
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With a stay at Mercure Perth On Hay, you'll be centrally located in Perth, steps from St. Mary's Cathedral and within a 5-minute walk of Perth Concert Hall. This upscale hotel is 0.2 mi (0.3 km) from Central Law Courts and 0.3 mi (0.4 km) from Royal Perth Hospital.Show More
We Price Match
hotel overview picture
Last booked 3 hrs ago
4.1/5Very Good·Great Location
They gave us an upgrade at no cost which was fantastic.
Amenities
Private ParkingBarRestaurantCaféMeeting RoomMulti-Function RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Perth Airport
(12.0 km)
Train: Perth Train Station
(1.0 km)
Train: Esplanade Station
(1.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room
5

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Superior Twin Room With Balcony
6

Superior Twin Room With Balcony

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Deluxe Accessible King Room With Balcony
5

Deluxe Accessible King Room With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Standard Triple Room
5

Standard Triple Room

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Superior King Room With Balcony
6

Superior King Room With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Standard Queen Room
5

Standard Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Standard King Room
5

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Deluxe Queen Room With Balcony
6

Deluxe Queen Room With Balcony

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Standard Twin Room
5

Standard Twin Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Deluxe King Room With Balcony
5

Deluxe King Room With Balcony

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
Hide Room Types

Guest Reviews(54)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities3.8
  • Location4.4
  • Service4.2
AI Summary
An AI-summarised snapshot of real guest reviews
Guests enjoy spacious, clean rooms with comfortable beds and balconies, ideal for solo travelers. The convenient location is close to attractions and transit, while the friendly staff delivers exceptional service with efficient check-in and luggage assistance.
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Helpful
Not helpful
George
December 16, 2023
Conveniently located, friendly and helpful staff, good breakfast spread, relatively quiet surroundings.
Ayu Rayon
November 24, 2023
Booked last minute due to my cancellation of flight. They have renovation during my stay so a little bit uncomfortable. Breakfast not included, pay extra for it. I had issue when check in, take quite long to solve, wait for almost 1 hour. The location at the heart of CBD, walked around at night to see Christmas light. Amenities standard, no laundry service at the moment due to renovation, asked receptionist and she direct me to laundry service nearby.
Guest User
December 31, 2023
They gave us an upgrade at no cost which was fantastic.
Guest User
May 5, 2024
Same kind of breakfast everyday and no helper for guests to assist luggage to and from room.
Guest User
March 22, 2024
It was a little shabby, but you get what you pay for. The free coffee for being a member of their program was nice.
Balllangmor
September 18, 2023
Reception is the worst. Every time I have to wait for the service at least 10 to 15 minutes . Espectually the one in the photo she works so slow and has no service mind to us at all for 5 days while we stay there. Also there is a construction going on there so it is very noisy during a daytime. Housekeepers forget to fill up things every single day like facial tissue/towels and etc...i would not recommend to stay here due to the behavior of the reception staffs .....Also the photo of the room on ads is totally different from the reality .
Guest User
April 2, 2024
Staff very rude to me, no privacy, staff just walked into my room before I could answer???
Vitali
February 11, 2024
Hotel is nicely situated in Perth CBD, walking distance to harbour and restaurants. Room was cleaned daily, always fresh towels and friendly staff!
Guest User
January 28, 2024
Couldn’t provide a car park. Stood at the counter for 10 minutes while 2 of the 3 ladies were having a chat and the 3rd lady was dealing with another unhappy customer. Customer parking seems to be an issue for most hotels in Perth city.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

On the day of check-in, provide proof of identification

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.

Breakfast
TypeAmerican, Continental, Full English/Irish, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
AU$29.50 (approx. £15.58) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Hand sanitizers available in common areas
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Sheets, towels, and clothing are washed at 60°C/140°F or hotter
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Property Description

  • Opened: 1980
  • Renovated: 2023
  • Number of Rooms: 156
With a stay at Mercure Perth On Hay, you'll be centrally located in Perth, steps from St. Mary's Cathedral and within a 5-minute walk of Perth Concert Hall. This upscale hotel is 0.2 mi (0.3 km) from Central Law Courts and 0.3 mi (0.4 km) from Royal Perth Hospital.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Perth? This hotel has 1981 square feet (184 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Hop & HUddle
Style: A la carte, Buffet
Dining options: Available for reservation, Outdoor tables
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Frequently Asked Questions

How much does it cost to stay at Mercure Perth on Hay?

Prices at Mercure Perth on Hay are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Mercure Perth on Hay?

The closest airport is Perth Airport. It is 12.0 km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Mercure Perth on Hay?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Mercure Perth on Hay provide airport transfer services?

No, the Mercure Perth on Hay doesn't provide airport transfer services.

What amenities and services does Mercure Perth on Hay have?

Mercure Perth on Hay has the following amenities and services: Parking, Bar, Restaurant.

Does Mercure Perth on Hay have a swimming pool?

No, Mercure Perth on Hay doesn't have a pool.

Does Mercure Perth on Hay have fitness amenities?

No, Mercure Perth on Hay doesn't have fitness amenities.

Does Mercure Perth on Hay provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Mercure Perth on Hay have non-smoking rooms?

Yes, Mercure Perth on Hay has non-smoking rooms. Please view the hotel listing for details.

Does Mercure Perth on Hay provide breakfast?

Yes, Mercure Perth on Hay provides breakfast.

About This Property

Nearest AirportPerth Airport
Distance to Airport15.7KM
Nearest Train StationPerth Train Station
Distance to Train Station1.08KM
Average Price FromGBP112
Hotel Star Rating4