Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 17, 2025
Kar Yee Lydianne
Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems.
Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile.
The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!
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Price per night from:€165
Posted on Nov 13, 2023|Superior Double Room
Guest UserThe hotel is in a square, which is very convenient for eating and shopping. The hotel also has its own restaurant and bar, and the service is very good. The room was very clean and big. The halls, stairs, and corridors are all decorated with pictures about Rolex watches, as well as trophies. I don’t know if they are collected or related to the brand. Just a few hundred meters walk to the Cathedral of Santa Maria del Fiore. There are a lot of shopping and dining in the surrounding alleys. I like it very much. The hotel has a paid parking lot where you can park on your behalf. The waiter will also help you carry your luggage, and the service is very good.
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Price per night from:€182
Posted on Mar 11, 2026
VladislavaKU
This hotel was very beautiful before the renovation, and after playing new paints! Guys on the respiratory as always the most friendly and responsive, helped with the reservations of restaurants! The rooms are big and beautiful, in winter cool, in summer will be super. And the location above all praise!
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Price per night from:€93
Posted on Jul 12, 2026|Double Room
Yi50
Since the front desk is on the third floor, we couldn't get in at first. We had to call and get help from the staff to enter. The interior design is different from a typical hotel. Although there's a kitchen, it wasn't something I needed. There was no staff present at check-out either; we had to punch in a code ourselves to open the main door and leave.
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Price per night from:€45
Posted on May 27, 2026
Anonymous UserStayed there recently and it was the perfect place for us. Close to the station, walking distance from everything we wanted and the room was clean and staff friendly. The breakfast included was a coffee and pastry from a nearby cafe which was okay, but still a good addition for the morning
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Price per night from:€45
Posted on Apr 25, 2026
Guest User
A very nice, clean, and quiet hotel, located 3 minutes from the tram stop which provides one stop to the city center and two to the main Novella train station.
The host was very kind and recommended some good restaurants and places to visit.
I highly recommend it.
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Price per night from:€86
Posted on Jul 12, 2026
Guest UserI can't help but pat myself on the back, and especially Trip.com, for choosing such a ”wonderful” hotel. First, the location is superb; it's convenient for everything. Attractions and the train station are definitely within a 5-minute reach. Second, as soon as you walk in, you see the cozy living room (as pictured), which I had to admire every time I entered or left the hotel—it's simply too heartwarming! Lastly, I can accept the breakfast that many criticize; it's a standard ham + cheese, and the rich, oily coffee is a highlight. My only minor regret is the lack of salad, but considering the price, it's not an issue. And finally, back to the room rate: excellent Trip.com often adjusts prices, and the last two nights saw a price drop…
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Price per night from:€48
Posted on Dec 14, 2025|Double or Twin Room
Guest User
Great location, very close to Florence Central Station, the Duomo, and the bustling surrounding streets.
The value for money is average; it's less than 20 square meters, and on weekends, it costs around 1300 per night (excluding city tax).
Breakfast was so-so; the variety was decent, but overall, it was just average.
The soundproofing in the room was terrible. When the neighbors showered or flushed the toilet, the noise was incredibly loud, making it impossible to sleep. When I tried to talk to the hotel about the disturbance, they completely ignored me. I definitely won't be staying here again.
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Price per night from:€103
Posted on Jul 14, 2026|Standard Room
Guest User
Amazing, amazing, amazing!
It's super close to attractions, the train station, and shops!!!
The staff inside are also very warm and friendly.
Plus, the front desk offers free lemonade and croissants (do you know how great that is? You don't need to buy water; you can refill your bottle every day).
The facilities are well-equipped.
If you need an electric kettle, you can ask at the front desk.
I truly recommend everyone choose this place!
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Price per night from:€49
Posted on Jan 1, 2026
Guest User
Nice stay for its price. Though located not in the city center, just in 5 mins walk is a tram station which takes you to the center in 15 mins (1.7 eur). The district is calm and seems safe. No big supermarkets around, so I bought everything needed near Train station in the center.
My room was small but quite clean. Air conditioning didn't work the first days, but it was warm in the room. When it was repaired, it became better, ofc. Hot water available, only last night it was warm, not hot. Stable wifi, my room was on 2 floor of another building. Cleaning every day. Staff at the reception was very nice and gave me a cup & hot water upon request! Appreciate your hospitality a lot. Negative side: I could easily hear everything that was going on in the nearest rooms & the corridor, so it disturbed me at night.
And marvelous breakfast! Eggs, cheese, ham, fruit, and omg pastry....whish they didn't show me these croissants! I wanted to taste them all...
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Price per night from:€40