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"First impression, during checkin, the front desk informed us that the room we ordered was under construction. The employee wanted to offer us a different room. As the clerk was processing our registration, I checked on C-trip the new room that was being offered to us. I realized the room was a lower tiered room. I immediately informed the clerk that it is not ok that I paid for a 600rmb room but is now getting a 400rmb room. The clerk went to get the manager and the manager fixed the issue right way by giving us an upgrade. The house keeping service and customer service the rest of our stay was fantastic. The decorations and structure of the entire hotel was absolutly stunning. Thoughtful touches and high quality materials can be seen in all the little details. The hotel would've received a 5 star. However, the hotel restaurant experience was a complete nightmare. The boss at the restaurant was rude and had no customer service at all. The first morning, he said the only thing available for breakfast was noodle. I explained to him that I cannot have noodles because of my allergy. Could he please make a simple rice dish, he said no. I had to plead with him to make some food for us. He reluctantly went into the kitchen and what he made can only be described as slob for pigs. Post that incident, I refuse to visit the restaurant the rest of our stay there. 第一印象，在办理入住手续时，前台通知我们我们订购的房间空调正在修理。 员工想为我们提供不同的房间。 当店员正在处理我们的登记时，我在 C-trip 上检查了提供给我们的新房间。 我意识到这个房间是一个较低层的房间。 我立即告诉店员，我支付了 600 元的房间，但现在得到了 400 元的房间。 店员去找经理，经理马上确解决问题,给我们升级。 在我们剩下的住宿期间，客户服务非常棒。整个酒店的装饰和结构绝对令人惊叹。 在所有小细节中都可以看到贴心的触感和高品质的材料。可以说一切硬体跟软体都十全十美. 本来是可以收到一个 5 星。 可惜民宿的餐厅体验完全是一场噩梦。 餐厅的老板很粗鲁，根本没有客户服务。 第一天早上，他说早餐只有面条。 我向他解释说我因为过敏不能吃面条。 他能不能做一道简单的米饭，他说不行。 有点不想帮我们做任何早餐. 我不得不求他为我们做一些食物。 他恋恋不舍地进了厨房，做出来的东西只能用猪粪来形容。 在那次事件之后，我拒绝其余时间去餐厅。所以说基本上没有餐食，就算是说有提供早餐，这个早餐不是正确的."

"Very good, on a business trip, I will choose this place next time I come to Pingchang. It is very cost-effective here. The furniture is still very smart and new."

"The room size is right, the environment is good, the friend family passed by Pyeongchang, just next to home, chose Longxi International Hotel, the hotel environment has not to say, recommended"

"As an InterContinental Group hotel, the quality of service and environment are naturally good, but it seems that the maintenance and cleaning of the facilities are not very important. Cracked wardrobes, water stains on the floor, yellowing scale in the shower, shower doors that cannot be closed properly and bedside tables will lower the expectations of the guests. The most important thing is that there is such an obvious typo on the promotional column. In short, I hope the hotel can actively improve and get better and better."

"This stay was great! The room was warm and elegant, the bedding was soft and comfortable, and the night was good. The hotel staff was warm and thoughtful, the check-in was fast, and the surrounding food was intimately recommended. The breakfast is rich and varied to meet different tastes. Great location and convenient travel. The hotel has a pleasant environment and good greening, giving people a sense of tranquility and comfort. Room facilities are intelligent and convenient to operate. The service staff is friendly and friendly, and they feel care everywhere during their stay. The surrounding facilities are perfect, both shopping and leisure are very convenient. High cost performance and trustworthy. Come back next time!"

"New hotel, in the center of the city, convenient parking, good facilities 👍 Xiao Wu at the front desk is polite and enthusiastic, has questions and answers, and has upgraded the room, very satisfied, looking forward to visiting again next time."

"The hotel has a beautiful environment, excellent location and convenient transportation. The rooms are comfortable and hygienic, the facilities are advanced, and the service staff are warm and thoughtful. The breakfast is rich and cost-effective. The hotel provides bed-opening service and special small ornament design, which adds to the characteristics and warmth of the room. In short, this is a very worth staying at the hotel, looking forward to coming back next time!"

"The hotel environment is clean and tidy, the room layout is perfect, elegant and not lost, and the service is thoughtful, making people extremely comfortable. It creates a homely feeling for me, no matter how big or small it is, it is so impeccable, the price is very reasonable, and the girlfriend thinks this is good."

"Very good stay experience, arrived late at night, the boss also personally went downstairs to guide the parking, the air conditioning in the room was also very powerful, our room was sunny, it was a bit hot when I first entered, the air conditioner was turned on for a while, and the air conditioner was even turned off at night! There are also a lot of food near the hotel!"

"not bad. . . . . ."