Vienna Hotel (Qingzhou Ancient City)

Vienna Hotel (Qingzhou Ancient City) Reviews

Vienna Hotel (Qingzhou Ancient City)

Fangongting East Road (Haidai Fortune Plaza), Qingzhou, ChinaView Hotel Details
Vienna Hotel (Qingzhou Ancient City)
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Vienna Hotel (Qingzhou Ancient City) Guest Reviews

4.8/5
Amazing
938 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(938)
Positive reviews(921)
Reviews with photos/video(121)
Large rooms(145)
Friendly front desk staff(136)
Delicious breakfast(69)
Convenient parking(50)
Perfect for business trips(24)
Great location(23)
Amazing natural light(22)
Negative reviews(17)
Luna:月
Superior Double Room
Stayed in Feb 2024
Couples
12 review
3.7/5
Posted on Feb 20, 2024
Very last minute to book this hotel because of the delay of flight. Maybe is because of winter or others place is under renovations , hotel floor is wet and dirty.Lucky hotel room is clean and nice. Huge room, nice interior too.
Response from Property: Dear guests, thank you for visiting Vienna Hotel (Qingzhou Ancient City Branch). We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travellers
6 review
2.2/5
Posted on Nov 2, 2023
This hotel is no way worth its rating - check in was a nightmare - they asked more questions about why visiting Qingzhou - who was visiting - when is my ticket returning to New Zealand - more question than immergration ask arriving in country - the place was old and run down - keep well clear of this hotel 😡😡😡😡
theng jun
Superior Room (2 beds)
Stayed in Aug 2023
Business travellers
2 review
3.5/5
Posted on Aug 6, 2023
Looks ugly on hotel outlook. Low class lobby and lift But ! Very impress after enter the room. Seems like suddenly turn into another world. Clean room , big TV screen, comfortable bed, nice wash room. Definitely worth the price
Guest User
Superior Double Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 9, 2024
The room is large and clean. The location is also very good. There is a separate parking lot. The breakfast is rich. The front desk staff will also help recommend scenic spots. The front desk staff at No. 012 is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Bge
Superior Room (2 beds)
Stayed in Apr 2024
Friends
19 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Vienna Qingzhou Ancient City Branch is centrally located on Fangongting West Road. You can take bus No. K8 (State Taxation Bureau Station) from Qingzhou Railway Station to the hotel. It takes more than ten minutes to walk from the hotel to Qingzhou Ancient City. It costs about ten yuan to take a taxi to the ancient city or Qingzhou Museum. The hotel has complete facilities, clean and hygienic room supplies and bedding, and the elevator requires a card to enter, which is safe. There are no shared bicycles nearby (most of Qingzhou is shared electric vehicles), but online car-hailing is convenient, so it is recommended to stay.
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Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
A very satisfying stay. I came to Qingzhou Ancient City with my children and chose this chain hotel. It is close to the ancient city, but much quieter than the hotels around the ancient city. It is located on the main road in the city, easy to find and convenient parking. The room is spacious, clean and bright. The service staff is very considerate. Seeing that we brought our children, they took the initiative to upgrade us to a family suite and also took the initiative to provide us with children's slippers and toiletries. The front desk lady 020 was thoughtful and considerate, thank you!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Hulu。tang
Deluxe Double Room
Stayed in Mar 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Very satisfied, convenient travel, wide view, rich breakfast. The room is clean and sanitary, recommended for business travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The hotel environment is very comfortable, the hotel's decoration style is also quite comfortable and good, the equipment and facilities are relatively complete and clean, the front desk service is very good and enthusiastic. I came to Qingzhou on a business trip. The next day, I went out for a meeting and the sleeves of my clothes were a little untied. The front desk was very enthusiastic and sent a sewing kit. The lady in the room helped me sew it. Thank you very much. I went out to play at night. The front desk recommended popular attractions in Qingzhou, which are very close to the hotel. I was very satisfied with my stay in Qingzhou this time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Photos taken hastily after checking out. Thanks to the front desk staff at 019. Because the rain disrupted our travel plans, we needed to check out later. Not only did they delay our check-out for free, they also lent us an umbrella. The service was very thoughtful and attentive. The people of Qingzhou gave me a great feeling. The taste of home was great value for money. There was also coffee in the room. The windows were particularly large and the view was very impressive. You could see the Yunmen Mountain scenic spot from the room. The hot shower was very big and comfortable, and it was very hot. The breakfast was also very good, with wontons and noodles made by the aunt in the restaurant. Overall, it was five stars and I was very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Facilities: The room facilities are very complete Hygiene: Vienna's standards are always satisfactory and comfortable, the environment is very clean and tidy, giving people a very refreshing feeling! The high floor and quiet room are suitable for my work needs. Service: The service of the 019 sister at the front desk is excellent. Because the computer could not connect to the hotel network, she not only patiently taught by phone, but also specially found someone to come to the door for service, and served us wholeheartedly!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The room is big and the windows are big, the lighting is very good, there are green plants in the room, it looks very fresh, special thanks to the room lady, she looks sweet, friendly and considerate, I will definitely stay here next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
I would like to especially thank the manager of the front office. I brought my daughter and son to Qingzhou Ancient City alone. The children were young and not very obedient. After the hotel checked me in, the manager took the initiative to help me when he saw that I was carrying a lot of bags and brought the children with me. He helped me deliver my things to the room and kept reminding us to pay attention to what was under our feet. In short, the hotel service staff were so good. The next day, he also introduced us how to get to the attractions in Qingzhou. I had a lot of fun in the ancient city of Qingzhou. I definitely have high requirements for hygiene when I bring children. The hotel hygiene is really clean and I can live with my children at ease.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The hotel service is really excellent. I came to Qingzhou on a business trip and needed to attend a very important meeting. As a result, I forgot to bring some documents that I needed urgently. I was new to Qingzhou and was not very familiar with it. I could not find a printing shop and had to ask the front desk for help. The front desk was very enthusiastic and asked the manager to solve the problem for me. Thank you very much, really thank you very much. I have already told my company that I will book this hotel for business trips in the future. The service is good and the hygiene is very clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Feb 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
As soon as I came in, I saw a very spacious room with excellent lighting. The room smelled delicious, making me feel like I was in the spring breeze. I will stay here when I go on business trips in the future, hahahahahahaha
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
As a colleague, I will give you 5 points first. As for the attitude of the front desk in facing the problem, I also know that the hotel wants to do a good job, but I will still explain the check-in experience as follows: 1. The problem of room odor. I changed the room once, and it was the same smell of poor air circulation. The window opening range is for safety considerations, which is understandable, but there must be other ventilation measures. 2. The most important thing for guests is the hygiene of bedding. The sheets in the first room were obviously wrinkled and had pen oil. It is not wrong to say that they have not changed them, but I feel that you can't shoot yourself in the foot. 3. There is a buzzing sound in the new room, and the shower head has uneven water flow. 4. The roller curtain in the shower room is generally not installed on the outside. I don’t know what they thought when designing it. 5. Breakfast is also one of the key indicators that affect the guest experience. Although the price of breakfast is there, it should be improved in several core points, such as fried dough sticks and soy milk are not very good, but the freshly wrapped wontons are good. 6. Dust-proof mats are laid in the public area and the entrance of the guest elevator, including the lobby. There should be decoration on other floors, but it will affect the guest experience. 7. The elevator on the inner side shook violently, and it felt like a roller coaster. 8. Others, I saw that the front desk had children's slippers, but when I asked for a bag, they said they were out of stock, which means that the supplies were insufficient and could be improved. The socket on the wall was stained by latex paint! The electric kettle with insulation function is a thumbs up👍👍
Original TextTranslated by Google
Response from Property: Dear guests, I wish you a happy new year. Thank you for visiting Vienna Hotel (Qingzhou Ancient City Branch). We are sorry that we did not bring you a perfect stay experience. We will immediately report to the leaders regarding the questions 1-8 you raised, and hold a meeting to study and rectify them to improve the stay experience. If you have any questions during your stay, you can contact us at any time. The hotel front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!