Romantic Hotels in Taichung

"Extremely disappointed 😞. The family room I saw in the pictures wasn't the one I stayed in, and there were no photos of my actual room type available on Trip.com. The room I got didn't match the price I paid. I booked specifically for the room design, so I was really upset when I arrived. When I asked at the front desk, they told me, 'Because you didn't request it? So it's just a standard room?' I had no idea there were other room types. I came during a public holiday (and my price was more than double the usual rate), but I didn't get the room I wanted. I really can't accept this! The most unreasonable thing, in my opinion, was the security deposit. I'm okay with paying a deposit, but why wasn't it refunded immediately? Who traveling for a vacation in Taiwan wants to wait over two weeks for a refund? I've already waited fourteen days, and they're saying it's Trip.com's problem and not theirs??? The staff just shifted all the blame and didn't help resolve the issue at all! It's already 2/28 to 3/14 and I still haven't received my money? What happened to the promised 7 to 14 days? And I can't find anyone who can help resolve this problem! I hope the hotel can help deal with this instead of just saying it's not their problem. The hotel partners with Trip.com; they help you get guests, so why are you so indifferent to your customers' issues??? Who would dare to book with you again after this??? (RM591.92) Is the deposit for one night the same as the holiday room price??? Maybe you didn't collect it directly, but since you let Trip.com collect it, you should be responsible for helping to inquire and assist customers in getting their money back. Just because it's not 'your' money, you don't care? Is this a customer service issue? Five hundred TWD 4,600?? Is that a service fee? Is this a joke? No problem resolution? The breakfast was indeed good! I'll give them that. But who knows how much Oden 🍢 there was? They advertised it as a late-night snack, but it was all gone by 9 PM? When I asked, they just said, 'It's gone, it's gone?' In that case, why even offer it?"

"Overall was okay as a stay for hotel, maybe for gym equipment, lacking weights and more variety of equipment to use. Hotel beds and everything else is more or less comfortable to sleep in. Breakfast is average overall, not fantastic but still good to eat if you don’t plan to travel out in the morning for food. Convenient to travel from hotel to other destinations."

"During the May Day holiday, hotels in Taichung were quite expensive. The overall environment was very quiet, and guests in the common areas were considerate and didn't disturb each other. However, for some reason, there was a strange smell as soon as I entered the room, which felt like a ventilation issue. It got a bit better after turning on the air conditioning for about half an hour, but the room still felt a little damp. It's very close to Miyahara Eye Clinic, and the surrounding area is nice for a quick stroll."

"Staff are polite and ready to assist. Easy luggage storage and check in. Room facilities are basic, but the bed is comfortable and plenty of hot water for a relaxing shower. However the showerhead was difficult to position and the tub is small so water sprayed everywhere on the floor. Free water bottles are provided. There could be more hooks installed for hanging clothes or personal toiletries. The bedsheets/pillowcases were discolored but not sure if this is related to hygiene or just the bedsheet style/color. They felt clean and didn’t find any weird objects except for some hairs on the pillowcases (the staff helped us replace them)."

"It is a very nice hotel with great location. The hotel is located at around 10mins on taxi from the train station (25min walk). There is a tiny night market and a cinema nearby. The classic room has a very strange shape and is very small, so I won’t recommend for anyone. The service was great where the staff are polite and helpful. The hotel also offers bike lending service for free for up to 3hrs. This is very helpful for me exploring the city in a short period of time. One big issue I found is the sound proof is very poor. I was able to hear noise very clearly from people walking /talking outside my room."

"We got a free upgrade and early check in. The room was spacious with the loft. The laundry room was cosy with a great system to keep track of who is using the machines by writing your room no. & name on the whiteboard. This way, the staff can place uncollected laundry by your door so others can use it. The hotel was situated on the street with great food & walking distance to all the attractions on the Taichung City map."

"Hotel serves very sumptuous breakfast and offers free flow of coffee and filtered water at the 5th floor lobby. Extremely comfortable stay. Only down side is that it is far away from the Taichung MRT. Public transport option to get to the hotel is the buses."

"This time I brought my wife to Taichung for her birthday, and we stayed at the Norway Forest Cultural Center for the first night. We arrived early to drop off our luggage and immediately experienced the friendly and polite service, which made me feel happy and warm. Although there was a minor issue with the air conditioning in our room when we checked in that evening, the front desk manager came up and helped us switch to a larger and more comfortable room. Their service attitude was also super nice. It's no wonder this hotel has reviews above 9 – it's absolutely deserved. If I have the chance to come again, it will definitely be my first choice! 🥰"