Guest User
September 22, 2021
We’ve had such a bad experience in this so called B&B. We booked a room there after we’ve seen all of the pictures on booking, thinking we will get one of the rooms from pictures. As we arrived, it was clear we got a room which was not in the pictures, and it was clear WHY. This room was a joke for the money we paid them. It was the dirtiest room in my life, we did not have warm water, and the breakfast dishes was dirty as hell. On the ceiling was some kind of storage, and there were some used building material(rubbish). You get your breakfast in room, and you do not have a table or a chair, so you need to eat on the bed. When we complained, some Indian “receptionist” said he does not have time to argue with us, as his job was not only the reception, but cleaning the rooms and preparing and serving the breakfast. His boss told him we can leave the room but we are not getting our money back. We complained to *********** and they reached to them, and the owner answered them we are making jokes and tricks, and that we already left the room and did not pay them (my credit card was charged the moment we got there and we did not left the room, we had two more days to stay). All in all, my vacation was ruined because of these people, it was a very unpleasant experience. You do not have an option or the right person to complain, and the staffs english was so bad, they did not understand much. Do not go there!!!