Quorvus Collection Hotels in Rome

I paid through Ctrip. When I arrived at the hotel, the receptionist thought I hadn't paid and asked me to swipe my card. I thought it was a deposit, so I tapped the screen and entered my PIN. I noticed the amount was too large and mentioned it, saying, ”Is this a deposit? I already paid for the room.” The receptionist then realized they had charged me twice and canceled the charge. Up to this point, everything seemed normal. Then the weird stuff happened. At 2 AM, they charged me again, supposedly a cardless transaction, but my card was locked and the charge failed. Finally, the hotel explained it was an intern's mistake. Whether you believe that or not is up to you. They even said they'd give me a discount next time. How many times do Asian tourists come here? This is hard to judge. Since they knew I had paid, why did they write down my card number? I asked the bank, and they said it's impossible to know all card information just by tapping the screen; the hotel must have been looking at the cards and memorizing them. If you don't want to use your card and want to pay in cash, forget it. When I went to pay the 40 euro city tax, the receptionist said it was cashless.