5-Star Hotels in Rome

Our stay at Palazzo Roma was simply wonderful. A perfect blend of heritage charm and modern comfort. The hotel is beautifully renovated and immaculately maintained, preserving its classic Italian elegance while offering a refreshed and refined ambiance. Every corner, from the art-filled hallways to the grand dining rooms with frescoed ceilings, felt like stepping into a piece of Roman history. Breakfast was an absolute highlight — beautifully presented, with fresh pastries, breads, and a delightful selection that made every morning feel special. The service throughout our stay was warm, professional, and genuinely attentive, making us feel both welcomed and cared for. Our room was spacious, elegant, and perfectly comfortable — a true retreat after exploring the city. Palazzo Roma exceeded expectations in every way, and we will definitely return on our next visit to Rome.

Lovely hotel located in a villa near the Vatican. Top service, facilities and food. We had an amazing honeymoon. Totally recommended!

Hello, I had to wait almost 40 minutes for check-in because the staff informed me that there was an issue with the credit card system. I had already explained that I could leave my credit card as a guarantee and proceed with the check-in first, as I had traveled a long distance and was very tired. I usually stay at W Hotels around the world and have never experienced such a long check-in delay before. If the system is slow or experiencing issues, the hotel should have better arrangements in place. I also noticed that other guests arriving after me were experiencing the same problem. This message is meant as constructive feedback to help improve the service, not as a complaint, as I believe your team is likely already aware of what happened on site.

The hotel's design and ambiance are both beautiful and artistic, and the service is excellent. Although the room rate doesn't include meals, the hotel does provide them. The hotel has a full kitchen with an induction cooktop, oven, and cutlery. The refrigerator is stocked with eggs, three meat options, and milk and yogurt, all free. Other drinks and food are subject to charges. Since I had an early flight, the hotel thoughtfully provided snack boxes. The rooftop bar on the 5th floor offers a beautiful sunset in the evening, but beware of skuas flying over to snatch your food. The last photo is of an ancient building next to the hotel.

The room is small, but maybe that's how it is in the old town. It's not convenient to eat, and you have to walk a long way. You can walk to the Trevi Fountain and the Colosseum. But Rome is really hot, I don't want to go there again 😅

The front desk staff had a terrible attitude, very impatient. They also overcharged for the city tax, claiming it was €60 instead of the actual €30. However, the hotel's location is excellent and the Black security guard was really good.

I cannot even put into words how this place took my heart in a whirlwind. This is truly the most beautiful hotel with some of the kindest and friendliest souls, I’ve ever been to. I was welcomed like a queen, because it was my birthday, got an upgrade and beautiful gifts like a flower bouquet, a bottle of very nice prosecco and a delicious tart. The room - the junior suite - was just breathtaking. The materials, the love to every single detail, the smell of the highest quality materials used… an absolute dream. So is the whole hotel. The Minerva bar and the roof top restaurant Gigi with its view over Eternal City- what can I say?? I’m madly in love with- ti amo, La Minerva ❤️

The hotel is in a good location, right next to the station, and it is very convenient to go anywhere. It is not noisy, but it is the other guests in the hotel who are noisy. The soundproofing of the room is very poor. However, the hotel room is very dark and feels old, but the toilet is very bright and well designed. The layout of the whole room is very strange, there are many elevators, and I almost got lost. The overall service of the hotel is still OK.

Impressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean

The hotel leans towards business use, the facilities are acceptable, and overall it's quite nice. However, for family trips, I'd recommend staying in the city center, as parking fees are a bit too high for such a long distance, especially since you won't actually need a car every day. Parking is generally restricted in Rome, especially in the ZTL zone.