With a stay at Hotel Nikko Hai Phong in Hai Phong (Le Chan), you'll be a 3-minute drive from Aeon mall lê chân hải phòng and 9 minutes from Conference Center Hai Phong. This hotel is 10.6 mi (17 km) from BRG Ruby Tree Golf Resort and 13.8 mi (22.3 km) from Do Son Beach.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at La Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 250 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
"The hotel is conveniently located in Waterfront City, making it easy to travel to both Cat Bi International Airport and Hai Phong city center. The room was comfortable and well-maintained, while the swimming pool and restaurant met my expectations for a hotel of this standard.
However, I believe there is room for improvement in the service, especially at the front office. Although the hotel was not particularly busy during my stay, the staff did not appear very welcoming, and greetings were often missing. There was also no luggage assistance upon arrival.
When I asked about the possibility of a late check-out, the front desk responded in a rather inflexible and unfriendly manner, which left a disappointing impression. In addition, no one asked whether I was a One Harmony member or informed me of any applicable member benefits.
On a positive note, the security staff were excellent—very proactive in guiding me to the parking area and providing clear directions, which I truly appreciated.
Overall, the hotel’s facilities and location are solid, but a warmer and more guest-oriented service culture would significantly enhance the overall experience."