Delfines Collection Hotel by Mercure Guest Reviews
4.3/5
18 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.2
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All Reviews(18)
Positive reviews(18)
Reviews with photos/video(6)
Franz Banman
Standard Room with A Super King Size Bed
Stayed in Jan 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very good hotel. My favorite in Santa Cruz. I totally recommend it.
Jay Edneil
Standard Room with Two Super King Size Beds
Stayed in Mar 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Mar 30, 2024
This hotel is not connected with Trip so I had to pay again on site and I’m still waiting for the refund. Hard to get around the hotel with no Spanish.
Daniela
Standard Room with A Super King Size Bed
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on Mar 19, 2024
I really liked the hotel, the breakfasts and the attention of the staff, who helped us at all times. I don't have any complaints.
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Dionei Hugen
Standard Room with A Super King Size Bed
Stayed in Apr 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Hotel perfeito, boa localização, super limpo, equipe atenciosa, tudo bem cheiroso.
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Rosario
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 31, 2024
The ataff was wonderful! They were very polite and very attentive! Thank you!
Most definitely we are going to be back!
Thank you Delfines for everything!
Juan
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 20, 2024
This is a well kept property with spacious and well appointed rooms.
Juan
Stayed in Feb 2024
Business travellers
5.0/5
Outstanding
Posted on Feb 8, 2024
Well located and reasonably priced small modern hotel.
Luisa
Stayed in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 7, 2023
Excellent place to stay!
Josseline De las
Stayed in Apr 2023
Business travellers
3.0/5
Posted on Apr 12, 2023
location
dinning
VIVIANA
Stayed in Aug 2023
Business travellers
5.0/5
Outstanding
Posted on Aug 30, 2023
It is a very good option, it has a good location and the cleanliness is impeccable. Excellent service!!
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Guest User
Stayed in Aug 2023
Business travellers
0 review
4.0/5
Very Good
Posted on Aug 27, 2023
A new hotel located on a quiet street in the Equipetrol neighborhood, close to good restaurants. It has spacious rooms, good breakfast and good quality internet. The gym only has 2 treadmills and 2 bicycles. Good value for money for the region.
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Guest User
Stayed in May 2023
Family
0 review
4.0/5
Very Good
Posted on May 25, 2023
The Hotel has a good location, coodial attention and impeccable cleanliness. Good breakfast service. Close to the airport and the taxi service is at the door of the hotel. As a suggestion, the restaurant service could operate at other times.
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Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
Very friendly staff, delicious breakfast and very clean and spacious rooms. I loved! I will definitely stay at Delfines Collection Hotel again when I visit this beautiful land of Santa Cruz again.
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Guest User
Stayed in Jan 2023
Business travellers
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
The attention from the staff is quite good, cordial and attentive to the guests. The buffet breakfast is satisfactory. The location is strategic, the cleanliness is impeccable and above all its cost is relatively affordable compared to other hotels.